Access Guide
Getting To (Thomas Young Ward)
- The most accessible route from the Lanesborough Wing Blue Badge bays has a slight ramp or slope and a dropped kerb.
- View further information about parking at the hospital (opens new tab).
- Access to Thomas Young Ward is via the Lanesborough Wing entrance.
- There is a drop-off point at this entrance.
- View further information about entrances (opens new tab).
- Thomas Young Ward is located on the third floor of Lanesborough Wing.
- Thomas Young Ward is approximately 20m from the Lanesborough Wing lifts.
- Enter via the Lanesborough Wing entrance and proceed ahead down the corridor.
- The corridor opens up to the left into the lift lobby.
- Take a lift to the third floor.
- On exiting the lift, head to the right, then turn right.
- The entrance to Thomas Young Ward is ahead, at the end of the corridor.
- Internally the most accessible route has step-free level access, a lift and doors permanently held open.
- Some flooring along the route is shiny.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- View information about accessible toilet facilities in public areas (opens new tab).
- View more information on getting to and around the hospital (opens new tab).
Parking (Lanesborough Wing - Blue Badge Bays)
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Car Park
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- The car park is located off Perimeter Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 12 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted and have markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 424cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 130cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 3m from the Lanesborough Wing entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located to the right of the Lanesborough Wing entrance.
- There is a dropped kerb without tactile paving from the drop-off point.
- Pick up and drop off only applies between 6am to 8pm with 20 minutes maximum stay.
No parking between 8pm and 6am.
Entrance (Lanesborough Wing)
- This entrance is located on the right hand side of the hospital, off Perimeter Road.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There is a buzzer at a height of 134cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 117cm.
- The doors have a high visual contrast.
- There is a second set of double automatic doors .
- The second set of doors are permanently held open.
- The width of the opening is 130cm.
- The second set of doors have a high visual contrast.
- These doors are locked between 10pm and 5.30am.
- There is step-free level access as you enter.
Lift (Lanesborough Wing)
- The lift surveyed is located ahead after entering the Lanesborough Wing entrance and to the left.
- The distance from the Lanesborough Wing entrance is 64m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- The ground, first, second, third, fourth and fifth floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 126cm.
- The internal dimensions of the lift are 168cm (width) x 260cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
- Lighting levels were low at the time of the survey.
- There are other lifts available at this location which vary in size.
Ward (Thomas Young Ward)
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Ward Information
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- This is an acute stroke and neurorehabilitation unit.
- This is a shared ward.
- There are 5 bays available.
- There are 6 side rooms available.
- There are 20+ beds in total on the ward.
- There are 5 consultation/medical rooms available.
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Location and Access
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- There is written text signage on or near the door.
- There is step-free level access into this ward.
- There is an intercom at a height of 145cm.
- The height of the hand sanitiser is 124cm.
- There are double manual doors with a high visual contrast.
- The doors open towards you.
- The door requires effort to open.
- The width of the opening is 170cm.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include doors permanently held open.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- There may be background noise in this area.
- Wayfinding signage is not provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels were even at the time of the survey, with unshaded light sources.
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Reception / Nurses' Station
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- The height of the desk is 105cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The desk has patterned/distracting backgrounds.
- There is not a hearing assistance system.
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Facilities and Services
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- Seating available on the ward includes: chairs with armrests and chairs without armrests.
- There is not a hearing assistance system.
- The hoist is mobile.
- There is not a relatives' room for the ward.
- The following facilities are available for patients: toilets with adaptations and washrooms.
- The nearest toilet with adaptations for visitors is located on the ground floor, further along the Lanesborough Wing main corridor, in Grosvenor Wing.
- Visiting Hours View
Toilet and Changing Facilities (Thomas Young Ward)
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Toilet Facilities
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- There are 6 toilets with adaptations.
- Toilets with adaptations are located opposite bedrooms A and E, and at the far end of the left hand ward corridor.
- The transfer space varies between left and right in the toilets with adaptations.
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Washroom and Shower Facilities
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- The washroom facilities which have adaptations are located opposite bays A and B and side room 4.
Consultation / Medical Room (Clinic Room 5)
- There are 5 consultation/medical rooms available.
- The room surveyed was; Clinic Room 5.
- The room is located along the left hand ward corridor, on the left.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- The height of the hand sanitiser is 123cm.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The door is easy to open.
- The width of the opening is 83cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a low visual contrast.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: tables and desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Room (Quiet Room)
- The room is located along the left hand ward corridor.
- The distance from the Thomas Young Ward entrance is 40m.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The door is easy to open.
- The width of the opening is 73cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a low visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: coffee tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were low at the time of the survey.
Lounge (Activity Lounge)
- The lounge is located along the left hand ward corridor, on the right.
- There is step-free level access into the lounge.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens inwards.
- The door is easy to open.
- The width of the opening is 83cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a low visual contrast.
- Seating available in the lounge includes: chairs with armrests.
- Furniture available in the lounge includes: height adjustable tables.
- There is a TV with subtitles.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Room (Dining Room)
- The room is located along the left hand ward corridor, on the right.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens inwards.
- The door is easy to open.
- The width of the opening is 85cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and bariatric chairs with armrests.
- Furniture available in the room includes: tables.
- Some tables are fixed.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a water dispenser.
- There may be background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Bathroom with Adaptations (Shower Room - Male)
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Location and Access
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- The bathroom surveyed is located along the left hand ward corridor, on the left.
- The most accessible route to the bathroom has step-free level access.
- There is step-free level access into the bathroom.
- There is pictorial, written text and dementia friendly signage on or near the door.
- The door opens both ways and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 75cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the bathroom are 354cm (width) x 235cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 68cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is no horizontal grab rail for the toilet.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 108cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 77cm from the floor.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 71cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 137cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The bathroom has a waste bin and a clinical waste bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The bathroom has a wheel-in shower.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- The shower controls are lever.
- There is a shower seat.
- The shower seat is 48cm from the floor.
- There are grab rails for the shower.
- The shower grab rails have a low visual contrast.
- There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
- The door has a locked extension leaf that can be opened on request.
- Although the door opens both ways, it has no handle for pulling from the outside.
Toilet with Adaptations (Transfer Both Sides)
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Location and Access
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- The toilet surveyed is located towards the end of the left hand ward corridor, on the left.
- The most accessible route to the toilet has step-free level access and doors permanently held open.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens both ways and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 75cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 362cm (width) x 290cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is lateral transfer space on both sides of the toilet, however they are obstructed.
- The lateral transfer space on the left is 180cm (from the side of the toilet pan).
- The lateral transfer space on the right is 88cm (from the side of the toilet pan).
- There is a lever flush on the right transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 100cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 100cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is no mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a pedal bin and a clinical waste bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The door has a locked extension leaf.
- Although the door opens both ways, it has no handle for pulling from the outside.
- There is also a wall-mounted toilet roll dispenser, which cannot be reached from the toilet.
- The height of the wall-mounted toilet roll dispenser is 87cm.
