You are on Getting Here (St James Quarter). Skip to the next section.

Getting Here (St James Quarter)

Collapse all Expand all

• By Road View
  • St James Quarter is located just off Princes Street on the east side of the city centre, between the A900 Leith Walk, and York Place. If visiting St James Quarter by car, please use one of the following postcodes for your navigation system:
    St James Place car park entrance: EH1 3BP.
    Leith Street car park entrance: EH1 3AS.
  • St James Quarter has short and long stay parking in an underground car park on 3 levels: B1, B2, and B3. There are vehicle entrances on the north side off York Place on St James Place, and on the south side off Leith Street.
    Pedestrian access is by lift or stairs from shopping levels 1 to 5, or by escalator from level 1, Yellow Zone - Multrees end.
  • For more information on parking at St James Quarter please click here (opens new tab).
• By Bus View
  • There is a bus stop within 150 metres of the venue.
  • There are bus stops on Leith Street, York Place and Picardy Place, with regular services from the city centre and surrounding areas.
    The Edinburgh Bus Station served by Citylink and Megabus services, is located approximately 100 metres from the Multrees entrance on Elder Street.
  • For more information on bus services in the Edinburgh and the Lothians area please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Edinburgh Waverley Station.
  • Edinburgh Waverley Station is served by intercity and local services, and is the principle station for the city of Edinburgh. The station is located approximately 300 metres (0.2 miles) south-west of the Princes Street entrance.
    There is a lift from the main platform concourse to Princes Street level.
    The station, ticket office, and all platforms have step-free access via lifts.
  • For more information on accessibility and facilities at Edinburgh Waverley Station please click here (opens new tab).
  • For more information on trains services, routes, and tickets in the Scotrail area please click here (opens new tab).
• By Tram View
  • The nearest tram stop is St Andrew Square.
  • Trams run regularly from Edinburgh Airport, west of the city centre, and from Leith and Newhaven in the east.
    The nearest tram stop to the Multrees entrance is St Andrew Square, approximately 200 metres from the entrance via Multrees Walk.
    The nearest tram stop to the Picardy entrance is Picardy Place, approximately 200 metres from the Picardy entrance, off Little King Street. Visitors are advised there is a long slight slope up Little King Street.
  • For more information on tram services in Edinburgh please click here (opens new tab).
• Useful Links View
  • Please find cycle parking spaces and covered bike racks on Little King Street by the Picardy Street, on Elder Street by the Multrees entrance, and on James Craig Walk to the left of Registrar Square and the Princes Street entrance. For health and safety reasons, riding cycles or scooters is not allowed within the Quarter.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• For more information on guest services available please click here (new tab).
• For information on the Hands Free Shopping Dropit shopping service please click here (new tab).
• There is a Hands-Free Shopping service.
• St James Quarter Hands Free Shopping is provided by Dropit. Download the Dropit app to book and have parcels dropped at participating stores, Guest Services, or even direct to your home.
• Guest Services Associates, Security Officers, Cleaning Operatives and Car Park Attendants receive Autism Awareness training.
• There is a member of staff trained in British Sign Language. Please phone the venue in advance for more information
• Guest Services Associates do receive training in escorting visually impaired people.
• For assistance in getting around the shopping centre, or for assistance in getting directions, guests should ideally contact Guest Services before visiting, or go to the Guest Services counter or reception on Level 1 Yellow Zone - Multrees end.
• The alternative formats documents can be provided in include; large print on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• There is a place of safety located in the security team offices. Please contact a member of the security staff for assistance.
  Alternatively, there is a quiet lounge area within the Guest Services reception on Level 1 Yellow Zone - Multrees end.
• The venue does not offer a quiet shopping experience.
• Water bowls for assistance dogs are available.
• There are mobility aids available.
• The mobility aids available include motorised wheelchairs, mobility scooters, wheelchairs and tri wheel walkers.
• To obtain mobility aids please contact Guest Services.
• There are dog water bowls throughout the galleria.
• For assistance in the car park, or for getting from the car park to the shopping area, please press the button at one of the help points near the lifts on each car park level.
• There are water refill stations on every level of the car park, as well as on levels 1, 2, and 3 of the galleria itself.
• Phone charger power packs are available to rent or buy. Details may be find on the charging stations in lift lobbies. Alternatively, you can charge your phone at Guest Services free of charge. All you need is your charging cable.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Location of Toilet/Changing Facilities. Skip to the next section.

Location of Toilet/Changing Facilities

• Changing Places facilities are located on level 1 at the Red Zone Princes Street end.
• Accessible toilet facilities are located at Level B3, Blue Zone lift lobby - Left Hand Transfer; Level B2, Blue Zone lift lobby - Left Hand Transfer; Level B1, Blue Zone lift lobby - Left Hand Transfer; Level 1, Yellow Zone, Guest Services - Right Hand Transfer; Level 1, Red Zone - Right Hand Transfer; Level 1, Red Zone lift lobby - Left Hand Transfer; Level 3, Blue Zone, next to lift lobby - Left Hand Transfer and Level 4, Blue Zone, next to lift lobby - Left Hand Transfer.
• Female and male standard toilet facilities are located on Level 1, Red Zone; Level 3, Blue Zone and Level 4, Blue Zone..
• Parent and baby changing facilities are located on Level 1, Red Zone; Level 3, Blue Zone and Level 4, Blue Zone.

You are on Changing Places (Level 1 Red Zone - Transfer Space Both Sides). Skip to the next section.

Changing Places (Level 1 Red Zone - Transfer Space Both Sides)

Collapse all Expand all

• Location and Access View
  • The facility is located on Level 1 in the Red Zone - Princes Street end, by the standard toilet facilities.
  • The facility is approximately 140m (153yd 4in) from the Picardy entrance.
  • The facility is in addition to standard and accessible toilets.
  • The facility is not located close to other managed facilities (e.g. reception or service counter).
  • There is level access into the facility.
  • The facility surveyed is for the sole use of disabled people.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is medium.
  • You do need a key for the facility.
  • The key is a radar key.
  • The key can be obtained from the Guest Services on level 1, Yellow Zone - Multrees end.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • There is pictorial signage on or near the door.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a locking handle.
  • The door has a horizontal grab rail.
  • The width of the door is 116cm (3ft 10in).
  • The dimensions of the facility are 432cm x 392cm.
  • The ceiling height is at a minimum of 2.4m.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • The colour contrast between the walls and floor is high.
• Toilet Details View
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the right as you face the toilet is 100cm.
  • The transfer space on the left as you face the toilet is 153cm.
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The colour contrast between the dropdown rail(s) and wall is medium.
  • As you face the toilet there are vertical grab rails on both sides.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is medium.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is medium.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a spatula flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 70cm.
  • The toilet has a cistern.
  • The toilet seat colour contrast is low.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is within reach and fully functional.
• Changing Bench and Hoist Details View
  • The facility changing bench is free standing.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 172cm (5ft 8in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
• Shower Details View
  • There is a shower unit with a detachable shower head.
  • The shower head height is fixed.
  • The height of the shower head is 191cm (6ft 3in).
  • There is no seat for the shower.
  • There is not a vertical grab rail for the shower.
• Other Facilities View
  • A privacy screen is available.
  • The type of wash basin is fixed.
  • The height of the wash basin is 83cm.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • The colour contrast between the wash basin grab rail(s) and wall is medium.
  • There is a soap dispenser.
  • The soap dispenser is not at the recommended height of 80cm-100cm.
  • The height of the soap dispenser is 109cm.
  • Wide tear off paper roll is available.
  • The wide paper roll dispenser is not at the recommended height of 80cm-100cm.
  • The height of the wide paper roll dispenser is 130cm.
  • There is a hand dryer.
  • The hand dryer is at the recommended height of 80cm-100cm.
  • The height of the hand dryer is 80cm.
  • There is a towel dispenser.
  • The towel dispenser is not at the recommended height of 80cm-100cm.
  • The height of the towel dispenser is 105cm.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • There is a/are nappy/incontinence items bin disposal units.
  • There is an emergency alarm for the facility.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is not a coat hook.
  • There is not a flashing fire alarm beacon within the toilet.
  • The lighting levels are moderate to good.

You are on Toilet with Adaptations (Car Park Level B1 - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Car Park Level B1 - Left Hand Transfer)

• There is an/are accessible toilet(s) available.
• This accessible toilet is located on car park level B1 Blue Zone lift lobby.
• This accessible toilet is approximately 10m (10yd 2ft) from the Blue Zone lift.
• There is step-free access into the accessible toilet.
• This is a shared toilet.
• A key is not required for the accessible toilet.
• There is pictorial and written text signage on or near the toilet door.
• The contrast between the external door and wall is high.
• The door opens outwards.
• The door is easy to open.
• The door is locked by a lever twist.
• The width of the accessible toilet opening is 106cm.
• The contrast between the internal door and wall is medium.
• The door has a horizontal grab rail.
• The contrast between the horizontal grab rail and internal door is high.
• The dimensions of the accessible toilet are 171cm x 221cm (5ft 7in x 7ft 3in).
• The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
• The lighting levels are moderate to good.
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the left.
• The lateral transfer space is 102cm (3ft 4in).
• The transfer space is obstructed by a waste disposal bin.
• There is a flush on the transfer side.
• There is a spatula type lever flush.
• There is a dropdown rail on the transfer side.
• The contrast between the dropdown rail(s) and wall is medium.
• There is a/are wall-mounted grab rail(s) available.
• As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
• There is a vertical wall-mounted grab rail on the transfer side.
• There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
• The contrast between the wall-mounted grab rail(s) and wall is medium.
• The contrast between the walls and floor is high.
• There is an emergency alarm.
• The emergency pull cord alarm is fully functional.
• There is not a red flashing fire alarm beacon within the toilet.
• Disposal facilities are available in the toilet.
• There is a/are general waste (with lid) disposal units.
• There is not a/are not coat hook(s).
• There is not a mirror.
• There is not a shelf within the accessible toilet.
• The toilet has a backrest.
• The height of the toilet seat above floor level is 48cm (1ft 7in).
• The toilet seat colour contrast is low.
• There is a toilet roll holder.
• The toilet roll holder can be reached from seated on the toilet.
• The toilet roll holder is not placed higher than 100cm (3ft 3in).
• The height of the toilet roll holder is 95cm (3ft 1in).
• The contrast between the toilet roll holder and the wall is medium.
• There is a wash basin.
• The wash basin and tap(s) can be reached from seated on the toilet.
• The wash basin is not placed higher than 74cm (2ft 5in).
• The height of the wash basin is 73cm (2ft 5in).
• There are vertical wall-mounted grab rails on both sides of the wash basin.
• The contrast between the wash basin wall-mounted grab rail(s) and wall is medium.
• The wash basin tap type is lever mixer.
• There is a wall fixed soap dispenser.
• The soap dispenser can be reached from seated on the toilet.
• The height of the soap dispenser is 92cm.
• There is not a towel dispenser.
• There is a hand dryer.
• The hand dryer is not placed higher than 100cm (3ft 3in).
• The height of the hand dryer is 77cm (2ft 6in).
• The contrast between the hand dryer and the wall is medium.

You are on Toilet with Adaptations (Car Park Level B2 - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Car Park Level B2 - Left Hand Transfer)

• There is an/are accessible toilet(s) available.
• This accessible toilet is located on car park level B2 Blue Zone lift lobby.
• This accessible toilet is approximately 10m (10yd 2ft) from the Blue Zone lift.
• There is step-free access into the accessible toilet.
• This is a shared toilet.
• A key is not required for the accessible toilet.
• There is pictorial and written text signage on or near the toilet door.
• The contrast between the external door and wall is high.
• The door opens outwards.
• The door is easy to open.
• The door is locked by a lever twist.
• The width of the accessible toilet opening is 106cm.
• The contrast between the internal door and wall is medium.
• The door has a horizontal grab rail.
• The contrast between the horizontal grab rail and internal door is high.
• The dimensions of the accessible toilet are 177cm x 224cm (5ft 10in x 7ft 4in).
• The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
• The lighting levels are moderate to good.
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the left.
• The lateral transfer space is 109cm (3ft 7in).
• The transfer space is obstructed by a waste disposal bin.
• There is a flush on the transfer side.
• There is a spatula type lever flush.
• There is a dropdown rail on the transfer side.
• The contrast between the dropdown rail(s) and wall is medium.
• There is a/are wall-mounted grab rail(s) available.
• As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
• There is a vertical wall-mounted grab rail on the transfer side.
• There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
• The contrast between the wall-mounted grab rail(s) and wall is medium.
• The contrast between the walls and floor is high.
• There is an emergency alarm.
• The emergency pull cord alarm is fully functional.
• There is not a red flashing fire alarm beacon within the toilet.
• Disposal facilities are available in the toilet.
• There is a/are general waste (with lid) disposal units.
• There is not a/are not coat hook(s).
• There is not a mirror.
• There is not a shelf within the accessible toilet.
• The toilet has a backrest.
• The height of the toilet seat above floor level is 48cm (1ft 7in).
• The toilet seat colour contrast is low.
• There is a toilet roll holder.
• The toilet roll holder can be reached from seated on the toilet.
• The toilet roll holder is not placed higher than 100cm (3ft 3in).
• The height of the toilet roll holder is 95cm (3ft 1in).
• The contrast between the toilet roll holder and the wall is medium.
• There is a wash basin.
• The wash basin and tap(s) can be reached from seated on the toilet.
• The wash basin is not placed higher than 74cm (2ft 5in).
• The height of the wash basin is 73cm (2ft 5in).
• There are vertical wall-mounted grab rails on both sides of the wash basin.
• The contrast between the wash basin wall-mounted grab rail(s) and wall is medium.
• The wash basin tap type is lever mixer.
• There is a wall fixed soap dispenser.
• The soap dispenser can be reached from seated on the toilet.
• The height of the soap dispenser is 91cm.
• There is not a towel dispenser.
• There is a hand dryer.
• The hand dryer is not placed higher than 100cm (3ft 3in).
• The height of the hand dryer is 77cm (2ft 6in).
• The contrast between the hand dryer and the wall is medium.

You are on Toilet with Adaptations (Car Park Level B3 - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Car Park Level B3 - Left Hand Transfer)

• There is an/are accessible toilet(s) available.
• This accessible toilet is located on car park level B3 Blue Zone lift lobby.
• This accessible toilet is approximately 10m (10yd 2ft) from the Blue Zone lift.
• There is step-free access into the accessible toilet.
• This is a shared toilet.
• A key is not required for the accessible toilet.
• There is pictorial and written text signage on or near the toilet door.
• The contrast between the external door and wall is high.
• The door opens outwards.
• The door is easy to open.
• The door is locked by a lever twist.
• The width of the accessible toilet opening is 107cm.
• The contrast between the internal door and wall is medium.
• The door has a horizontal grab rail.
• The contrast between the horizontal grab rail and internal door is high.
• The dimensions of the accessible toilet are 176cm x 227cm (5ft 9in x 7ft 5in).
• The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
• The lighting levels are moderate to good.
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the left.
• The lateral transfer space is 110cm (3ft 7in).
• There is a flush on the transfer side.
• There is a spatula type lever flush.
• There is a dropdown rail on the transfer side.
• The contrast between the dropdown rail(s) and wall is medium.
• There is a/are wall-mounted grab rail(s) available.
• As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
• There is a vertical wall-mounted grab rail on the transfer side.
• There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
• The contrast between the wall-mounted grab rail(s) and wall is medium.
• The contrast between the walls and floor is high.
• There is an emergency alarm.
• The emergency pull cord alarm is fully functional.
• There is not a red flashing fire alarm beacon within the toilet.
• Disposal facilities are not available in the toilet.
• There is not a/are not coat hook(s).
• There is not a mirror.
• There is not a shelf within the accessible toilet.
• The toilet has a backrest.
• The height of the toilet seat above floor level is 48cm (1ft 7in).
• The toilet seat colour contrast is low.
• There is a toilet roll holder.
• The toilet roll holder can be reached from seated on the toilet.
• The toilet roll holder is not placed higher than 100cm (3ft 3in).
• The height of the toilet roll holder is 84cm (2ft 9in).
• The contrast between the toilet roll holder and the wall is medium.
• There is a wash basin.
• The wash basin and tap(s) can be reached from seated on the toilet.
• The wash basin is not placed higher than 74cm (2ft 5in).
• The height of the wash basin is 73cm (2ft 5in).
• There are vertical wall-mounted grab rails on both sides of the wash basin.
• The contrast between the wash basin wall-mounted grab rail(s) and wall is medium.
• The wash basin tap type is lever mixer.
• There is a wall fixed soap dispenser.
• The soap dispenser can be reached from seated on the toilet.
• The height of the soap dispenser is 92cm.
• There is not a towel dispenser.
• There is a hand dryer.
• The hand dryer is not placed higher than 100cm (3ft 3in).
• The height of the hand dryer is 78cm (2ft 7in).
• The contrast between the hand dryer and the wall is medium.

You are on Toilet with Adaptations (Level 1 Guest Services - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Level 1 Guest Services - Right Hand Transfer)

• There is an/are accessible toilet(s) available.
• This accessible toilet is located to the rear left as you enter, at the end of the corridor.
• This accessible toilet is approximately 30m (32yd 2ft) from the Guest Services entrance.
• There is step-free access into the accessible toilet.
• This is a shared toilet.
• A key is not required for the accessible toilet.
• There is no signage on or near the toilet door.
• The contrast between the external door and wall is low.
• The door opens outwards.
• The door is easy to open.
• The door is locked by a lever twist.
• The width of the accessible toilet opening is 87cm.
• The contrast between the internal door and wall is medium.
• The door has a horizontal grab rail.
• The contrast between the horizontal grab rail and internal door is low.
• The dimensions of the accessible toilet are 189cm x 222cm (6ft 2in x 7ft 3in).
• The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
• The lighting levels are good.
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the right.
• The lateral transfer space is 102cm (3ft 4in).
• There is a flush on the transfer side.
• There is a spatula type lever flush.
• There is a dropdown rail on the transfer side.
• The contrast between the dropdown rail(s) and wall is high.
• There is a/are wall-mounted grab rail(s) available.
• As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
• There is a vertical wall-mounted grab rail on the transfer side.
• There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
• The contrast between the wall-mounted grab rail(s) and wall is high.
• The contrast between the walls and floor is high.
• There is an emergency alarm.
• The emergency pull cord alarm is fully functional.
• There is not a red flashing fire alarm beacon within the toilet.
• Disposal facilities are available in the toilet.
• There is a/are general waste (with no lid) disposal units.
• There is not a/are not coat hook(s).
• There is a mirror.
• The mirror is placed at a lower level or at an angle for ease of use.
• There is not a shelf within the accessible toilet.
• The toilet has a backrest.
• The height of the toilet seat above floor level is 48cm (1ft 7in).
• The toilet seat colour contrast is low.
• There is a toilet roll holder.
• The toilet roll holder is on the dropdown rail.
• The toilet roll holder can be reached from seated on the toilet.
• There is a wash basin.
• The wash basin and tap(s) can be reached from seated on the toilet.
• The wash basin is not placed higher than 74cm (2ft 5in).
• The height of the wash basin is 73cm (2ft 5in).
• There are vertical wall-mounted grab rails on both sides of the wash basin.
• The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
• The wash basin tap type is lever mixer.
• There is not a wall fixed soap dispenser.
• There is a handheld soap dispenser available.
• There is not a towel dispenser.
• There is a hand dryer.
• The hand dryer is not placed higher than 100cm (3ft 3in).
• The height of the hand dryer is 77cm (2ft 6in).
• The contrast between the hand dryer and the wall is high.

You are on Toilet with Adaptations (Level 1 Red Zone - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Level 1 Red Zone - Right Hand Transfer)

• There is an/are accessible toilet(s) available.
• This accessible toilet is located on Level 1 in the Red Zone - Princes Street end.
• This accessible toilet is approximately 140m (153yd 4in) from the Picardy entrance.
• There is step-free access into the accessible toilet.
• This is a shared toilet.
• A key is required for the accessible toilet.
• The key is a radar key.
• The key can be obtained from the Guest Services reception on level 1, Yellow Zone - Multrees end.
• There is pictorial and written text signage on or near the toilet door.
• The contrast between the external door and wall is high.
• The door opens outwards.
• The door is easy to open.
• The door is locked by a locking handle.
• The width of the accessible toilet opening is 88cm.
• The contrast between the internal door and wall is medium.
• The door has a horizontal grab rail.
• The contrast between the horizontal grab rail and internal door is high.
• The dimensions of the accessible toilet are 183cm x 276cm (6ft x 9ft 1in).
• The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
• The lighting levels are moderate to good.
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the right.
• The lateral transfer space is 98cm (3ft 3in).
• There is a flush on the transfer side.
• There is a spatula type lever flush.
• There is a dropdown rail on the transfer side.
• The contrast between the dropdown rail(s) and wall is medium.
• There is a/are wall-mounted grab rail(s) available.
• As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
• There is a vertical wall-mounted grab rail on the transfer side.
• There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
• The contrast between the wall-mounted grab rail(s) and wall is medium.
• The contrast between the walls and floor is high.
• There is an emergency alarm.
• The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
• There is not a red flashing fire alarm beacon within the toilet.
• Disposal facilities are available in the toilet.
• There is a/are general waste (with no lid) disposal units.
• There is not a/are not coat hook(s).
• There is a mirror.
• The mirror is placed at a lower level or at an angle for ease of use.
• There is not a shelf within the accessible toilet.
• The toilet has a backrest.
• The height of the toilet seat above floor level is 48cm (1ft 7in).
• The toilet seat colour contrast is low.
• There is a toilet roll holder.
• The toilet roll holder can be reached from seated on the toilet.
• The toilet roll holder is not placed higher than 100cm (3ft 3in).
• The height of the toilet roll holder is 96cm (3ft 2in).
• The contrast between the toilet roll holder and the wall is medium.
• There is a wash basin.
• The wash basin and tap(s) can be reached from seated on the toilet.
• The wash basin is not placed higher than 74cm (2ft 5in).
• The height of the wash basin is 72cm (2ft 4in).
• There are vertical wall-mounted grab rails on both sides of the wash basin.
• The contrast between the wash basin wall-mounted grab rail(s) and wall is medium.
• The wash basin tap type is lever mixer.
• There is a wall fixed soap dispenser.
• The soap dispenser can be reached from seated on the toilet.
• The height of the soap dispenser is 82cm.
• There is not a towel dispenser.
• There is a hand dryer.
• The hand dryer is not placed higher than 100cm (3ft 3in).
• The height of the hand dryer is 78cm (2ft 7in).
• The contrast between the hand dryer and the wall is medium.

You are on Toilet with Adaptations (Level 1 Red Zone Lift Lobby - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Level 1 Red Zone Lift Lobby - Left Hand Transfer)

• There is an/are accessible toilet(s) available.
• This accessible toilet is located on Level 1 in the Red Zone - Princes Street lift lobby.
• This accessible toilet is approximately 120m (131yd 8in) from the Picardy entrance.
• There is step-free access into the accessible toilet.
• This is a shared toilet.
• A key is not required for the accessible toilet.
• There is pictorial signage on or near the toilet door.
• The contrast between the external door and wall is high.
• The door opens inwards.
• The door is easy to open.
• The door is locked by a lever twist.
• The width of the accessible toilet opening is 106cm.
• The contrast between the internal door and wall is medium.
• The door does not have a horizontal grab rail.
• The dimensions of the accessible toilet are 196cm x 260cm (6ft 5in x 8ft 6in).
• The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
• The lighting levels are moderate to good.
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the left.
• The lateral transfer space is 128cm (4ft 2in).
• The transfer space is obstructed by a waste disposal bin.
• There is a flush on the transfer side.
• There is a spatula type lever flush.
• There is a dropdown rail on the transfer side.
• The contrast between the dropdown rail(s) and wall is medium.
• There is a/are wall-mounted grab rail(s) available.
• As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
• There is a vertical wall-mounted grab rail on the transfer side.
• There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
• The contrast between the wall-mounted grab rail(s) and wall is medium.
• The contrast between the walls and floor is high.
• There is an emergency alarm.
• The emergency pull cord alarm is fully functional.
• There is not a red flashing fire alarm beacon within the toilet.
• Disposal facilities are available in the toilet.
• There is a/are nappy/incontinence items bin and general waste (with no lid) disposal units.
• There is not a/are not coat hook(s).
• There is a mirror.
• The mirror is not placed at a lower level or at an angle for ease of use.
• There is not a shelf within the accessible toilet.
• The toilet has a backrest.
• The height of the toilet seat above floor level is 48cm (1ft 7in).
• The toilet seat colour contrast is low.
• There is a toilet roll holder.
• The toilet roll holder can be reached from seated on the toilet.
• The toilet roll holder is not placed higher than 100cm (3ft 3in).
• The height of the toilet roll holder is 95cm (3ft 1in).
• The contrast between the toilet roll holder and the wall is medium.
• There is a wash basin.
• The wash basin and tap(s) can be reached from seated on the toilet.
• The wash basin is not placed higher than 74cm (2ft 5in).
• The height of the wash basin is 73cm (2ft 5in).
• There are vertical wall-mounted grab rails on both sides of the wash basin.
• The contrast between the wash basin wall-mounted grab rail(s) and wall is medium.
• The wash basin tap type is lever mixer.
• There is a wall fixed soap dispenser.
• The soap dispenser can be reached from seated on the toilet.
• The height of the soap dispenser is 80cm.
• There is not a towel dispenser.
• There is a hand dryer.
• The hand dryer is placed higher than 100cm (3ft 3in).
• The height of the hand dryer is 102cm (3ft 4in).
• The contrast between the hand dryer and the wall is medium.

You are on Toilet with Adaptations (Level 3 Blue Zone - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Level 3 Blue Zone - Left Hand Transfer)

• There is an/are accessible toilet(s) available.
• This accessible toilet is located on Level 3 in the Blue Zone, to the left as you exit the Blue Zone lifts.
• This accessible toilet is approximately 35m (38yd 10in) from the Blue Zone lifts.
• There is step-free access into the accessible toilet.
• This is a shared toilet.
• A key is required for the accessible toilet.
• The key is a radar key.
• The key can be obtained from Guest Services.
• There is pictorial signage on or near the toilet door.
• The contrast between the external door and wall is high.
• The door opens outwards.
• The door is easy to open.
• The door is locked by a locking handle.
• The width of the accessible toilet opening is 96cm.
• The contrast between the internal door and wall is medium.
• The door has a horizontal grab rail.
• The contrast between the horizontal grab rail and internal door is high.
• The dimensions of the accessible toilet are 178cm x 233cm (5ft 10in x 7ft 8in).
• The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
• The lighting levels are moderate to good.
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the left.
• The lateral transfer space is 109cm (3ft 7in).
• The transfer space is obstructed by a female sanitary bin.
• There is a flush on the transfer side.
• There is a spatula type lever flush.
• There is a dropdown rail on the transfer side.
• The contrast between the dropdown rail(s) and wall is medium.
• There is a/are wall-mounted grab rail(s) available.
• As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
• There is a vertical wall-mounted grab rail on the transfer side.
• There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
• The contrast between the wall-mounted grab rail(s) and wall is medium.
• The contrast between the walls and floor is high.
• There is an emergency alarm.
• The emergency pull cord alarm is fully functional.
• There is not a red flashing fire alarm beacon within the toilet.
• Disposal facilities are available in the toilet.
• There is a/are female sanitary and general waste (with lid) disposal units.
• There is not a/are not coat hook(s).
• There is a mirror.
• The mirror is placed at a lower level or at an angle for ease of use.
• There is not a shelf within the accessible toilet.
• The toilet has a backrest.
• The height of the toilet seat above floor level is 48cm (1ft 7in).
• The toilet seat colour contrast is low.
• There is a toilet roll holder.
• The toilet roll holder can be reached from seated on the toilet.
• The toilet roll holder is not placed higher than 100cm (3ft 3in).
• The height of the toilet roll holder is 95cm (3ft 1in).
• The contrast between the toilet roll holder and the wall is medium.
• There is a wash basin.
• The wash basin and tap(s) can be reached from seated on the toilet.
• The wash basin is not placed higher than 74cm (2ft 5in).
• The height of the wash basin is 74cm (2ft 5in).
• There are vertical wall-mounted grab rails on both sides of the wash basin.
• The contrast between the wash basin wall-mounted grab rail(s) and wall is medium.
• The wash basin tap type is lever mixer.
• There is a wall fixed soap dispenser.
• The soap dispenser can be reached from seated on the toilet.
• The height of the soap dispenser is 91cm.
• There is not a towel dispenser.
• There is a hand dryer.
• The hand dryer is not placed higher than 100cm (3ft 3in).
• The height of the hand dryer is 78cm (2ft 7in).
• The contrast between the hand dryer and the wall is medium.

You are on Toilet with Adaptations (Level 4 Blue Zone - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Level 4 Blue Zone - Right Hand Transfer)

• There is an/are accessible toilet(s) available.
• This accessible toilet is located on Level 4 in the Blue Zone, to the left as you exit the Blue Zone lifts.
• This accessible toilet is approximately 35m (38yd 10in) from the Blue Zone lifts.
• There is step-free access into the accessible toilet.
• This is a shared toilet.
• A key is required for the accessible toilet.
• The key is a radar key.
• The key can be obtained from Guest Services counter or reception.
• There is pictorial and written text signage on or near the toilet door.
• The contrast between the external door and wall is high.
• The door opens outwards.
• The door is easy to open.
• The door is locked by a locking handle.
• The width of the accessible toilet opening is 96cm.
• The contrast between the internal door and wall is medium.
• The door has a horizontal grab rail.
• The contrast between the horizontal grab rail and internal door is high.
• The dimensions of the accessible toilet are 180cm x 233cm (5ft 11in x 7ft 8in).
• The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
• The lighting levels are moderate to good.
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the right.
• The lateral transfer space is 113cm (3ft 8in).
• The transfer space is obstructed by a female sanitary bin.
• There is a flush on the transfer side.
• There is a spatula type lever flush.
• There is a dropdown rail on the transfer side.
• The contrast between the dropdown rail(s) and wall is medium.
• There is a/are wall-mounted grab rail(s) available.
• As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
• There is a vertical wall-mounted grab rail on the transfer side.
• There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
• The contrast between the wall-mounted grab rail(s) and wall is medium.
• The contrast between the walls and floor is high.
• There is an emergency alarm.
• The emergency pull cord alarm is fully functional.
• There is not a red flashing fire alarm beacon within the toilet.
• Disposal facilities are available in the toilet.
• There is a/are female sanitary and general waste (with lid) disposal units.
• There is not a/are not coat hook(s).
• There is a mirror.
• The mirror is placed at a lower level or at an angle for ease of use.
• There is not a shelf within the accessible toilet.
• The toilet has a backrest.
• The height of the toilet seat above floor level is 48cm (1ft 7in).
• The toilet seat colour contrast is low.
• There is a toilet roll holder.
• The toilet roll holder can be reached from seated on the toilet.
• The toilet roll holder is not placed higher than 100cm (3ft 3in).
• The height of the toilet roll holder is 97cm (3ft 2in).
• The contrast between the toilet roll holder and the wall is medium.
• There is a wash basin.
• The wash basin and tap(s) can be reached from seated on the toilet.
• The wash basin is not placed higher than 74cm (2ft 5in).
• The height of the wash basin is 74cm (2ft 5in).
• There are vertical wall-mounted grab rails on both sides of the wash basin.
• The contrast between the wash basin wall-mounted grab rail(s) and wall is medium.
• The wash basin tap type is lever mixer.
• There is a wall fixed soap dispenser.
• The soap dispenser can be reached from seated on the toilet.
• The height of the soap dispenser is 91cm.
• There is not a towel dispenser.
• There is a hand dryer.
• The hand dryer is not placed higher than 100cm (3ft 3in).
• The height of the hand dryer is 78cm (2ft 7in).
• The contrast between the hand dryer and the wall is medium.

You are on Standard Toilet(s) (Level 1 Red Zone). Skip to the next section.

Standard Toilet(s) (Level 1 Red Zone)

• Standard toilet facilities are available.
• The female and male toilets are located on Level 1 in the Red Zone - Princes Street end.
• There is step-free access into the toilet(s).
• The standard toilet(s) is/are approximately 140m from the Picardy entrance.
• There is pictorial signage on or near the toilet door.
• An ambulant toilet cubicle is available.
• There are horizontal wall mounted rails available on both sides of the toilet.
• The placement of vertical wall mounted grab rails vary between the ambulant cubicles.
• There are additional ambulant cubicles with differing rail configurations.
• The height of the wash basin(s) is 85cm.
• The height of the lowered wash basin is 74cm.
• The wash basin(s) tap type is sensor.
• Lighting levels are good.

You are on Standard Toilet(s) (Level 3 Blue Zone). Skip to the next section.

Standard Toilet(s) (Level 3 Blue Zone)

• Standard toilet facilities are available.
• The female and male toilets are located on level 3 in the Blue Zone, to the left as you exit the Blue Zone lifts.
• There is step-free access into the toilet(s).
• The standard toilet(s) is/are approximately 30m from the Blue Zone lifts.
• There is pictorial signage on or near the toilet door.
• An ambulant toilet cubicle is available.
• There are horizontal wall mounted rails available on both sides of the toilet.
• The placement of vertical wall mounted grab rails vary between the ambulant cubicles.
• There are additional ambulant cubicles with differing rail configurations.
• The height of the wash basin(s) is 85cm.
• The height of the lowered wash basin is 74cm.
• The wash basin(s) tap type is sensor.
• Lighting levels are good.

You are on Standard Toilet(s) (Level 4 Blue Zone). Skip to the next section.

Standard Toilet(s) (Level 4 Blue Zone)

• Standard toilet facilities are available.
• The female and male toilets are located on Level 4 in the Blue Zone, to the left as you exit the Blue Zone lifts.
• There is step-free access into the toilet(s).
• The standard toilet(s) is/are approximately 30m from the Blue Zone lifts.
• There is pictorial signage on or near the toilet door.
• An ambulant toilet cubicle is available.
• There are horizontal wall mounted rails available on both sides of the toilet.
• The placement of vertical wall mounted grab rails vary between the ambulant cubicles.
• There are additional ambulant cubicles with differing rail configurations.
• The height of the wash basin(s) is 85cm.
• The height of the lowered wash basin is 74cm.
• The wash basin(s) tap type is sensor.
• Lighting levels are good.

You are on Parent and Baby Room (Level 1 Red Zone). Skip to the next section.

Parent and Baby Room (Level 1 Red Zone)

• There is a parent and baby room for public use.
• The parent and baby room is located on Level 1 in the Red Zone – Princes Street end.
• The parent and baby room is approximately 130m from the Picardy entrance.
• There is step-free access into the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial and written text signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 85cm (2ft 9in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 74cm.
• The wash basin tap type is sensor.
• There is a/are chair(s) in the parent and baby room.
• There is a chair with armrests on both sides.
• There is a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are good.

Collapse all Expand all

• Comments View
  • There are 4 baby change rooms in this area, two with a WC cubicle.
  • There are chairs available in the baby change next to the female standard toilet facilities.

You are on Parent and Baby Room (Level 3 Blue Zone). Skip to the next section.

Parent and Baby Room (Level 3 Blue Zone)

• There is a parent and baby room for public use.
• The parent and baby room is located on Level 3 in the Blue Zone, to the left as you exit the Blue Zone lifts.
• The parent and baby room is approximately 30m from the Blue Zone lifts.
• There is step-free access into the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial and written text signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 85cm (2ft 9in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 74cm.
• The wash basin tap type is sensor.
• There is/are not chair(s) in the parent and baby room.
• There is a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are moderate to good.

Collapse all Expand all

• Comments View
  • There are 2 baby change rooms at this location, the second larger room does not have a WC.