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J Block (Student Centre) and Dolce Vita Lounge

Waldegrave Road, Twickenham, London, TW1 4SX

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Access Guide

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Introduction

Getting Here

  • By Road View
    • You can use the AA route planner to plan your journey. In accordance with the university's sustainability policy, visitors are advised to travel to St Mary's by public transport wherever possible. St Mary's is located on Waldegrave Road (A309) to the south of Twickenham. If you are using a sat nav, the postcode for the campus is TW1 4SX.
    • Parking restrictions apply on the campus from 9am to 4pm Monday to Friday and parking is limited at other times. Please call the main reception on 020 8240 4000 if you require further clarification.
  • By Bus View
    • From Richmond Upon Thames you can catch the R68 towards Hampton Court from a bus stop just outside Richmond station. Get off at the Twickenham, King Street stop and then take the 33 towards Fulwell. Get off at the ‘St Mary's University’ stop, which is just outside of St Mary’s main reception. You can also take the 33 from Richmond, although the bus stop is a 5 minute walk from Richmond station on Sheen Road (Bus stop L). From Twickenham or Teddington the 33 heading towards Fulwell stops on Richmond Road and York Street in Twickenham. The 33 heading towards Hammersmith stops on Stanley Road and Broad Street (Teddington High Street) in Teddington.
  • By Train View
    • The nearest train station is Strawberry Hill which is 0.3 miles away. To get to the university from the station turn left when you exit, then walk past Premier Wine and the Post Office on your left and take the second road on your right, which is Waldegrave Gardens. At the end of Waldegrave Gardens, turn right onto Waldegrave Road and St Mary's main reception is on your left.
  • By Underground View
    • The nearest tube station is Richmond, which is 2.6 miles away. It is on the District and Overground Lines.
  • Useful Links View

Useful Information

Building Parking

  • The building does have its own dedicated parking.
  • Building Car Park View
    • The car park can be used by staff permit holders.
    • There are no parking charges that apply on the day.
    • The car park is located opposite the main entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • Designated Blue Badge parking bays are available.
    • There is/are 1 designated parking bay(s) within the car park.
    • The Blue Badge bay(s) is/are clearly marked.
    • The dimensions of the designated parking bay(s) are 370cm x 500cm (12ft 2in x 16ft 5in).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • The nearest designated bay is 40m (43yd 2ft) from the main entrance.
    • The route from the car park to the building is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is block paving.
  • Drop Off Point View
    • There is not a designated drop off point.
  • Comments View
    • Parking on campus is available only to staff with a valid annual parking permit.
    • Parking charges apply to visitors section of the car park (by main reception, approximately 20 parking places).

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is / are single.
    • The width of the door opening is 103cm (3ft 5in).
    • There is a small lip on the threshold of the entrance, with a height of less than 2cm.
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located to the left as you face the entrance.
    • The ramp/slope gradient is slight.
    • The ramp is permanent.
    • There is a level landing at the top of the ramp.
    • The ramp does have handrails.
    • The handrails are on the right going up the ramp.
  • Comments View
    • There is an alternative ramp to the right as you face the entrance however this is steep (as shown in photograph 5).

Outside Access (J Block Rooms J101 - J104 And Dolce Vita (DV Lounge))

  • Entrance View
    • This information is for the entrance located off Student Square.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is / are double (with one leaf locked).
    • The width of the door opening is 97cm (3ft 2in).
    • There is a small lip on the threshold of the entrance, with a height of less than 2cm.
  • Second Set of Doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 190cm (6ft 3in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.
    • The ramp is permanent.
    • The ramp does not have handrails.
  • Comments View
    • This entrance provides access to the Dolce Vita Lounge, the café and into J Block (Student Centre).
    • The second set of doors is for access into the Dolce Vita Lounge only.
    • There is an additional door to the right of this access into J Block (photographs 5 and 6).
    • This door is double with a width 130cm.
    • The door may be heavy and opens outwards.

Lift

  • There is a lift for public use.
  • The lift is located to the left as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1 and 2.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 6m (6yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 77cm (2ft 6in).
  • The dimensions of the lift are 100cm x 145cm (3ft 3in x 4ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift has a hearing enhancement system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is good.
  • Comments View
    • Rooms J101-J104 are not accessible by this lift.
    • For step free access to these room please refer to the relevant section in this guide.

Lift (Platform Lift To Rooms J101 - J104)

  • There is a lift for public use.
  • The lift is located to the left as you enter J Block - J101 - J104 rooms and DV Lounge entrance.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G and 1.
  • Wall mounted information boards are provided at lift landings.
  • The weight limit for the lift is 410kg.
  • The lift is approximately 7m (7yd 1ft) from the J Block - J101 - J104 teaching rooms/ DV Lounge entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 89cm (2ft 11in).
  • The lift door is manual, opens outwards and may be difficult to open.
  • The dimensions of the lift are 96cm x 144cm (3ft 2in x 4ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is good.
  • Comments View
    • This lift only provides step free access to rooms J101 - J014.
    • For other floors in building please refer to the J Block main lift section.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1 and 2.
    • The stairs are located to the left of the main entrance.
    • The stairs are approximately 4m from the main entrance.
    • There are 15+ steps between floors.
    • The lighting levels are good.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • There is a further set of stairs that lead up to rooms J101 to J104 - (photograph 3 and 4). These stairs have a handrail on the left going up.

Getting Around

  • Access View
    • There is step free access throughout the majority of the building, via lift.
    • There are doors in corridors which have to be opened manually.
  • Getting Around View
    • There is clear signage for building facilities/areas in the foyer/reception area.
    • There is clearly written directional signage at key points of circulation routes.
    • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
    • There is high colour contrast between the walls and floor in all areas.
    • The lighting levels are moderate to good.
    • This building does not play background music.
  • Comments View
    • Photograph 3 shows the SU Lounge, and Photograph 4 shows the Pool Room. Both of these rooms are located on the ground floor and can be linked to the SU Bar.
    • Please see the separate guide for the SU Bar for more details.

Reception (Student Hub)

  • Student Hub is located on the first floor of the J Block.
  • The desk is 6m (6yd 1ft) from the lift.
  • The reception area is clearly visible from the lift.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are moderate to good.
  • The reception desk/counter is high (110cm+).
  • There is a low section of the counter (76cm or below) available.
  • There is a clear knee recess beneath the low/lowered counter.
  • The desk is staffed.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 26/09/2022.
  • The hearing assistance system was working at the time of testing.
  • Comments View
    • The student hub reception serves the registry, student fees and faculty administration services.
    • There is seating in the waiting area at a height of 46cm without armrests (as shown in photographs 5 and 6).
    • There are also desktop computers available for student registration (as shown in photograph 7).
    • One desk has a surface height of 73cm and the other has a surface height of 113cm.

Meeting Room(s) (Student Hub)

  • Directional and locational signage for the room(s) is available in upper and lower case lettering that is clearly visible.
  • The corridor outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access into the room(s).
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door(s) for the room(s) is/are not push pad activated.
  • There is a hearing assistance system for the room(s) available on request.
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) ranges between 69cm and 70cm.
  • A height adjustable table/bench is not available.
  • There is a/are chair(s) with armrests on both sides within the room(s).
  • The room does have an unobstructed minimum turning space of 150cm x 150cm.
  • Floor coverings in the room(s) are even with no trip hazards.
  • Comments View
    • There are height adjustable chairs with armrests available in the room.

Reception (Student Services)

  • Student Services is located on the second floor.
  • The desk is 8m (8yd 2ft) from the lift.
  • Clear signage for the reception area is visible from the lift.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are good.
  • The reception desk/counter is medium height (77cm - 109cm).
  • There is a low section of the counter (76cm or below) available.
  • There is a clear knee recess beneath the low/lowered counter.
  • The desk is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is not signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 26/09/2022.
  • The hearing assistance system was working at the time of testing.
  • Comments View
    • The Student Wellbeing Service, Student Funding Service and Accommodation Office are all based within Student Services.
    • Height adjustable desks are available in some of the offices/rooms on this floor.

Toilet with Adaptations (Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located in the left corridor from the main entrance leading to the DV Lounge.
    • This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens inwards.
    • The door is easy to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 83cm (2ft 9in).
    • The contrast between the internal door and wall is high.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 200cm x 350cm (6ft 7in x 11ft 6in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 160cm (5ft 3in).
    • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary, general waste (with lid) and general waste (with no lid) disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 95cm and 170cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is a shelf within the accessible toilet.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 102cm.
    • The shelf is not located where it is reachable.
    • The toilet has a wall which acts as a backrest.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 94cm (3ft 1in).
    • The contrast between the toilet roll holder and the wall is medium.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 93cm.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 109cm.
    • The contrast between the towel dispenser and the wall is medium.
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 120cm (3ft 11in).
    • The contrast between the hand dryer and the wall is high.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 94cm.
  • Comments View
    • The accessible toilet can also be accessed from the entrance leading into Rooms J101 - J104/ DV Lounge and turning right. The toilet is located approximately 15m from this entrance.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located in the ground floor corridor to the left of the main entrance.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 10m from the main entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 84cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are good.