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Main Reception Entrance and Security

Waldegrave Road, Twickenham, London, TW1 4SX

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Access Guide

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Introduction

  • Services / facilities within the building include the Campus Main Entrance, the University Main Reception and the Campus Security Reception.
  • Comments View
    • The reception is located to the left when entering via the main reception entrance.

Getting Here

  • By Road View
    • You can use the AA route planner to plan your journey. In accordance with the university's sustainability policy, visitors are advised to travel to St Mary's by public transport wherever possible. St Mary's is located on Waldegrave Road (A309) to the south of Twickenham. If you are using a sat nav, the postcode for the campus is TW1 4SX.
    • Parking restrictions apply on the campus from 9am to 4pm Monday to Friday and parking is limited at other times. Please call the main reception on 020 8240 4000 if you require further clarification.
  • By Bus View
    • From Richmond Upon Thames you can catch the R68 towards Hampton Court from a bus stop just outside Richmond station. Get off at the Twickenham, King Street stop and then take the 33 towards Fulwell. Get off at the ‘St Mary's University’ stop, which is just outside of St Mary’s main reception. You can also take the 33 from Richmond, although the bus stop is a 5 minute walk from Richmond station on Sheen Road (Bus stop L). From Twickenham or Teddington the 33 heading towards Fulwell stops on Richmond Road and York Street in Twickenham. The 33 heading towards Hammersmith stops on Stanley Road and Broad Street (Teddington High Street) in Teddington.
  • By Train View
    • The nearest train station is Strawberry Hill which is 0.3 miles away. To get to the university from the station turn left when you exit, then walk past Premier Wine and the Post Office on your left and take the second road on your right, which is Waldegrave Gardens. At the end of Waldegrave Gardens, turn right onto Waldegrave Road and St Mary's main reception is on your left.
  • By Underground View
    • The nearest tube station is Richmond, which is 2.6 miles away. It is on the District and Overground Lines.
  • Useful Links View

Useful Information

Site/Campus Car Park

  • Car Park View
    • The car park is located off Waldegrave Road.
    • The nearest building(s) to this car park is/are Main Entrance and Security, G Block, Chaplaincy, Shannon Building, Chapel.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • Designated Blue Badge parking bays are available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 2 designated Blue Badge parking bay(s) within this car park.
    • The dimensions of the designated parking bay(s) are 475cm x 440cm (15ft 7in x 14ft 5in).
    • The dimensions of the designated bays do not vary in size.
  • Charges and Restrictions View
    • This car park can be used by visitors, Blue Badge holders and staff permit holders.
    • Parking charges apply to visitors only.
  • Drop Off Point View
    • There is a designated drop off point in this car park.
    • There is a dropped kerb from the drop off point.
    • The dropped kerb does not have tactile paving.
  • Car Park Access View
    • There is sloped access to the car park from the main entrance.
    • This car park is not clearly signposted from the main reception.
    • The nearest designated bay is 20m (21yd 2ft) from the main entrance.
  • Comments View
    • Parking on campus is available only to staff with a valid annual parking permit.
    • Parking charges apply to visitors section of the car park (by main reception, approximately 20 parking places).

Reception (Security Reception)

  • The security reception is located outside the main entrance, to the left as you face it.
  • There is ramped access to this reception area.
  • The lighting levels in the reception area are bright.
  • The reception desk/counter is high (110cm+).
  • There is not a low section of the counter (76cm or below) available.
  • The desk is staffed.
  • There is a bell to attract attention.
  • The bell is not at a suitable height for a wheelchair user.
  • There is not a hearing assistance system.
  • Comments View
    • There is a shutter that is closed when the counter is not in use.
    • The bell needs to be used for attention.
    • There is a deep step to access the Security office which can be seen in photograph 2.

Level Change (Security Reception)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the left of the main entrance as you face it, in front of the reception.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the campus, just off Waldegrave Road.
    • There is ramped/sloped or stepped access at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is / are double.
    • The width of the door opening is 158cm (5ft 2in).
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is / are double.
    • The width of the door opening is 158cm (5ft 2in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The ramp or slope does bypass the step(s).
    • The ramp/slope gradient is easy.
    • The ramp is permanent.
    • There is not a level landing at the top of the ramp.
    • The ramp does not have handrails.
  • Step(s) View
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located in front of the door to the right of the main entrance.
    • There is / are 2 step(s) to access the entrance.
    • There is not tactile paving at the top and bottom of the step(s).
    • The step(s) is / are not clearly marked.
    • The step(s) is / are medium (11cm - 17cm).
    • The steps do not have handrails.
  • Comments View
    • There are also manual double doors which open towards you located to the left of the automatic doors.
    • There are also single, heavy doors, 85 cm wide, which open towards you located either side of first set of doors, to the left leading from the Security Reception, and to the right from the path along the front of G Block.
    • The entrance on the right has the steps in front of it (shown in photographs 5 and 6).

Reception (University Main Reception)

  • The University main reception is located just inside the main entrance.
  • The desk is 7m (7yd 1ft) from the main entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are bright.
  • The reception desk/counter is low (76cm or lower).
  • There is not a clear knee recess beneath the low counter.
  • The desk is staffed.
  • There is not a hearing assistance system.

Getting Around

  • Access View
    • There is step free access throughout the area.
    • There are not doors in corridors which have to be opened manually.
  • Getting Around View
    • There is clear signage for building facilities/areas in the foyer/reception area.
    • There is clearly written directional signage at key points of circulation routes.
    • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • This building does not play background music.