You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a 300 seat theatre, six studios, Cafe and a Bar.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • The venue is located off London Road in Twickenham.
  • The venue does not have visitor parking and it is recommended that they use public transport.
• By Bus View
  • Twickenham Station bus stops B and C and is located nearby on London Road. They serve routes 110, 267, 281 and 681.
• By Train View
  • The venue is right opposite Twickenham station. Trains to Twickenham run regularly from Waterloo, Vauxhall and Clapham Junction. Bus routes 110, 267 and 281 pass outside the venue.
• Useful Links View
  • The transport for London website.
  • To view the web page described above click here (opens in new tab).
  • The National Rail Enquiries website.
  • To view the web page described above click here (opens in new tab).

You are on Useful Information. Skip to the next section.

Useful Information

• To see more information on Student Services Centre please click here (opens new tab).
• Telephone Number: 020 8240 4353.
• Email: [email protected].
• The Student Services Centre is located on the second floor of J Building.
• To see more information on Accommodation Services please click here (opens new tab).
• Telephone Number: 020 8240 4034.

You are on Building Parking. Skip to the next section.

Building Parking

• The building does have its own dedicated parking.

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• Building Car Park View
  • The car park can be used by staff.
  • There are no parking charges that apply on the day.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • Designated Blue Badge parking bays are available.
  • There is/are 2 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 290cm x 480cm (9ft 6in x 15ft 9in).
  • The dimensions of the designated bays do not vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • The nearest designated bay is 60m (65yd 1ft) from the main entrance.
  • The route from the car park to the building is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The dropped kerb between the car park and the building does have tactile paving.
  • The car park surface is tarmac.
• Drop Off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located off Brewery Lane.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are double (with one leaf locked).
  • The width of the door opening is 80cm (2ft 7in).
• Ramp/Slope View
  • There is a ramp/slope at this entrance.
  • The ramp/slope is located in front of the entrance.
  • The ramp or slope does not bypass the step(s).
  • The ramp/slope gradient is easy.
  • The ramp is permanent.
  • The ramp does not have handrails.

You are on Reception (Box Office and Information). Skip to the next section.

Reception (Box Office and Information)

• Box Office and Information is located to the right on entrance.
• The desk is 8m (8yd 2ft) from the main entrance.
• The reception area is clearly visible from the entrance.
• There is step free access to this reception area.
• The lighting levels in the reception area are bright.
• The reception desk/counter is high (110cm+).
• There is a low section of the counter (76cm or below) available.
• There is a clear knee recess beneath the low counter.
• The desk is staffed.
• There is not a hearing assistance system.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step free access throughout the building via lift(s).
  • There are doors in corridors which have to be opened manually.
• Getting Around View
  • There is clear signage for building facilities/areas in the foyer/reception area.
  • There is clearly written and pictorial directional signage at key points of circulation routes.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is high colour contrast between the walls and floor in all areas.
  • The lighting levels are good.
  • This building does play background music.
  • Music is played in the cafe, bar and conservatory areas.
  • There is not a hearing assistance system.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are next to the lift.
  • The stairs are located to the right on entrance.
  • The stairs are approximately 10m from the main entrance.
  • There are 15+ steps between floors.
  • There are manual, heavy, single doors to access the stairwell on all floors.
  • The lighting levels are bright.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • There is a set of stairs from the ground to the first floor to the left on entrance. This can be seen in photograph 3. There is a set of stairs between the lower ground and ground floors in the backstage area. This can be seen in photograph 4.

You are on Lift (Main). Skip to the next section.

Lift (Main)

• There is a lift for public use.
• The lift is located to the right of the reception.
• The lift is a standard lift.
• The floors which are accessible by this lift are LG, G, 1, 2, 3 and 4.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 8m (8yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 100cm x 140cm (3ft 3in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The lift does not have a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lighting level in the lift is bright.

You are on Lift (Backstage). Skip to the next section.

Lift (Backstage)

• There is not a lift for public use.
• The lift is located in the backstage area on the lower ground floor.
• The lift is a platform lift.
• The floors which are accessible by this lift are LG and G.
• Wall mounted information boards are not provided at lift landings.
• Staff do need to be notified for use of the lift.
• The clear door width is 86cm (2ft 10in).
• The lift door is manual, heavy and opens outwards.
• The dimensions of the lift are 96cm x 148cm (3ft 2in x 4ft 10in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The lift does not have a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lighting level in the lift is bright.

You are on Eating and Drinking (Cafe). Skip to the next section.

Eating and Drinking (Cafe)

• The following information is for the café.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 4m (4yd 1ft) from the lift.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are not available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.

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• Comments View
  • The cafe is located on the first floor of the building.

You are on Eating and Drinking (Bar). Skip to the next section.

Eating and Drinking (Bar)

• The following information is for the bar.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 12m (13yd 4in) from the lift.
• The distance between the floor and the lowest table is 70cm (2ft 4in).
• The distance between the floor and the highest table is 110cm (3ft 7in).
• The standard height for tables is 70cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are not available.
• Plastic / takeaway cutlery is not available.
• Drinking straws are available.

You are on Opening Times (Bar). Skip to the next section.

Opening Times (Bar)

• Opening times do vary depending on performances.

You are on Theatre. Skip to the next section.

Theatre

• There are designated spaces for wheelchair users.
• Designated seating is located to the right on entrance on the first floor.
• Wheelchairs are left with the patron.
• A companion may sit with you.
• It is 2m (2yd 7in) from the designated seating area to the nearest accessible toilet.
• This venue does not provide audio described performances.
• There is not a hearing assistance system.
• There is not a wheelchair to borrow.
• Concessions are available.
• Assistance dogs are allowed in the auditorium.

You are on Standard Changing Room. Skip to the next section.

Standard Changing Room

• There is a/are standard changing room(s) available.
• The standard changing room(s) surveyed is/are located on the lower ground floor.
• The standard changing room(s) is/are approximately 16m (17yd 1ft) from the main lift.
• The standard changing room(s) is/are approximately 10m (10yd 2ft) from the backstage lift.
• There is level access to the standard changing room(s).

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• Comments View
  • There are standard showers and toilets located next to the changing room.

You are on Changing Places (Ground Floor). Skip to the next section.

Changing Places (Ground Floor)

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• Location and access View
  • The facility is located to the right on entrance.
  • The facility is approximately 7m (7yd 1ft) from the main entrance.
  • There is level access to the facility.
• Dimensions and features View
  • You do not need a key for the facility.
  • The dimensions of the facility are 400cm x 275cm (13ft 1in x 9ft).
  • The facility changing bench height is adjustable.
  • The facility changing bench is free standing.
  • The length of the facility changing bench is 180cm (5ft 11in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in cubicle.
  • The sling is attached to the hoist by hook and loop.
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the left as you face the toilet is 265cm (8ft 8in).
  • The transfer space on the right as you face the toilet is 93cm (3ft 1in).
  • Wall mounted grab rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • Drop down rails are provided.
  • As you face the toilet the drop down rail(s) is/are on both sides.
  • The type of wash basin is adjustable.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • Disposal facilities are available.
  • A privacy screen is available.
  • Wide tear off paper roll is not available.
  • The facility has a non-slip floor.
  • A functioning emergency alarm is not available.
  • It is tied up and out of reach (higher than 10cm (4") from the floor).
• Accessible Shower View
  • Accessible shower facilities are not available.

You are on Toilet with Adaptations (Backstage) (Lower Ground Floor). Skip to the next section.

Toilet with Adaptations (Backstage) (Lower Ground Floor)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 25m (27yd 1ft) from the lift.
  • This accessible toilet is located next to the backstage lift on the lower ground floor.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens by sliding.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 80cm (2ft 7in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 204cm x 234cm (6ft 8in x 7ft 8in).
  • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 138cm (4ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency pull cord alarm in the cubicle.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are female sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The toilet seat colour contrast is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Comments View
  • There is an accessible shower in the cubicle which can be seen in photograph 2.

You are on Toilet with Adaptations (Second Floor). Skip to the next section.

Toilet with Adaptations (Second Floor)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 4m (4yd 1ft) from the lift.
  • This accessible toilet is located to the left on exiting the lift.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens by sliding.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 80cm (2ft 7in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 152cm x 218cm (4ft 12in x 7ft 2in).
  • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 82cm (2ft 8in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency pull cord alarm in the cubicle.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are female sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.

You are on Toilet with Adaptations (Fourth Floor). Skip to the next section.

Toilet with Adaptations (Fourth Floor)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 4m (4yd 1ft) from the lift.
  • This accessible toilet is located to the left on exiting the lift on the fourth floor.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens by sliding.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 80cm (2ft 7in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 130cm x 220cm (4ft 3in x 7ft 3in).
  • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 82cm (2ft 8in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency pull cord alarm in the cubicle.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are female sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Location of Standard Toilet(s) View
  • There are male and female standard toilets facilities on the second floor, the third floor and the fourth floor.
• Standard Toilet Surveyed View
  • A male standard toilet was surveyed.
  • The toilet surveyed is located to the right on entrance.
  • There is a female standard toilet in the same location.
  • There is step free access to the standard toilet(s) surveyed from the entrance.
  • The standard toilet surveyed is approximately 8m from the main entrance.
  • There is not a/are not cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
  • Lighting levels in the standard toilet surveyed are good.