Access Guide
Overview
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About
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- Harper Street is part of Middleport Pottery heritage trails, located in Stoke-on-Trent in Staffordshire. It is a regenerated street made up of ramped pathways which lead to a collection of shops, studios and workshops.
- Facilities available in the venue include: museum, studios, workshops, gallery, accessible toilet, changing places facility.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Longport.
- The nearest bus station is Hanley.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout.
- The following areas have step-free access via ramps or slopes: the whole of Harper Street is accessed via several ramps of varying degrees, access to Harper Street from both car parks.
- Access throughout may include uneven surfaces and manual doors.
- The ground and first floors of the Lodgekeeper's House museum can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- Additional equipment which can be borrowed or hired includes: Seating is available in some of the rooms.
- There is a water bowl available for assistance dogs.
- There is a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: First Aid, Fire Marshall, Safeguarding.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located within the changing places facility, up the first ramp and to the right as you enter Harper Street.
- The toilet with adaptations has a right hand transfer space.
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located up the first ramp and to the right as you enter Harper Street.
Parking (Main Car Park)
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Car Park
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- The car park is located to the right of the main building.
- The car park is open air/surface.
- The car park surface consists of loose chippings and compacted earth.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- Parking is free for all users.
Getting Around
- There is step-free level access throughout all areas.
- The following areas have step-free access via ramps or slopes: there are ramps of varying degrees throughout Harper Street.
- Access throughout may include uneven surfaces and manual doors.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: benches.
Access To (Harper Street)
- The distance from Car Park 2 - Blue Badge Bays is 15m.
- The most accessible route has step-free level access, slight ramps or slopes and uneven surfaces.
- The slope has a slight gradient.
- There is written text signage on or near the entrance.
- There is step-free access via slope followed immediately by a steep ramp.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with a handrail on the right going up.
- There are double manual doors which are permanently held open.
- The width of the opening is 185cm.
- The doors have a high visual contrast.
Changing Places (Right Hand Transfer)
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Location and Access
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- The Changing Places facility surveyed is located to the right, from the top of the first ramp.
- The Changing Places toilet is not in addition to other toilet facilities.
- The distance from the entrance to Harper Street is 6m.
- The most accessible route to the Changing Places facility has a steep ramp or slope.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 120cm.
- The door has a twist lock.
- Internally the door has a low visual contrast.
- There is not a grab rail on the internal door.
- The dimensions of the facility are 414cm (width) x 305cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is a lateral transfer space to the right as you face the toilet.
- The transfer space on the right as you face the toilet is 320cm.
- There is a spatula flush on the transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 50cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 92cm from the floor.
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Changing Bench and Hoist Details
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- The changing bench is wall mounted and height adjustable.
- The length of the changing bench is 168cm.
- The facility hoist is powered overhead and accesses all areas.
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Other Facilities
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- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is a soap dispenser, however it is not wall mounted.
- There is a wall mounted towel dispenser.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 98cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The facility has a sanitary bin and a pedal bin.
- There are no coat hooks.
- A privacy screen is not available.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Area (Heritage Trail Location 1 - The Victorian Offices and Lodgekeeper's House)
- The first exhibit is located to the left from the top of the first ramp.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- There is a single manual door with a medium visual contrast.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 100cm.
- There is gated access the exhibition. The height of the key fob is 107cm.
- Facilities available in this area include: exhibitions, video recordings, lift, stairs.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have stepped access: access to the second ground floor exhibition and access to the first floor.
- Access throughout the area may include manual doors, narrow walkways and narrow openings.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny and patterned.
- The walls and floor visual contrast varies between low and high.
- There is not a hearing assistance system.
- There is background noise in this area.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift
- The lift surveyed is located to the right from the gated entrance.
- The distance from the gated entrance is 2m.
- The most accessible route to the lift has step-free level access.
- The ground and first floors are accessed by this lift.
- The lift door has a low visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 91cm.
- The internal dimensions of the lift are 110cm (width) x 144cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located to the far right from the gated entrance.
- The ground and first floors can be accessed by these stairs.
- There are 11 steps between floors.
- The steps have low visual contrast markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Area (Harper Street)
- There is written text signage on or near the door.
- There is step-free access via ramp into this area.
- The ramp has a steep gradient with resting areas.
- The ramp is between 75cm and 150cm wide with a handrail on the right going up.
- There are double manual doors with a high visual contrast.
- The doors are permanently held open.
- The width of the opening is 185cm.
- Facilities available in this area include: shops, studios, workshops, toilet, seating, changing places facility.
- There is step-free level access throughout the area.
- The following areas have step-free access via ramps or slopes: the whole length of Harper Street.
- The following areas have stepped access: the upper level of the ground floor in the Lodgekeeper's House.
- Access throughout the area may include uneven surfaces and narrow walkways.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs without armrests, sofas and benches.
- Furniture available in this area includes: tables.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- The doors to all the workshops and studios are 100cm wide and all open away from you. The narrowest walkways within the workshops and studios is 77cm.
