You are on Overview. Skip to the next section.

Overview

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• About View
  • The venue is a community centre for families, providing various services.
  • Services available in the venue include: community family centre/hub, play groups, after school activities, dads' group, grandparents' group, single parents, young parent's group, parental support, after school dinner group, breast feeding group, birthday parties, sign language group in the evenings, SEND playgroup, antenatal courses, baby and children bank, room hire and a community fridge.
• Parking and Public Transport View
  • The venue shares a car park which has Blue Badge parking available.
  • There is on-street standard parking.
  • The nearest train station is Litchfield.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab)
• Getting In and Around View
  • There is step-free access via ramp at the most accessible entrance.
  • There is step-free level access throughout.
  • Access throughout may include manual doors.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • Documents are available in the following formats: Makaton (on request) and large print (on request).
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Staff receive the following training: Dementia awareness training.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located at the front, side and rear of the building.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There is 1 designated Blue Badge parking bay available.
  • The Blue Badge bay is signposted but has no markings.
  • The surveyed Blue Badge parking bay dimensions are 405cm (width) x 520cm (depth).
  • There are no hatched/marked zones.
  • The nearest designated bay is 3m from the entrance.
  • The most accessible route from the Blue Badge parking has a slight ramp or slope.
  • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for visitors and Blue Badge holders only.
  • Parking is free for all users.
• On-street Parking View
  • On-street standard parking is available.
• Public Car Parks View
  • The space directly in front of the entrance is used as an informal drop-off point.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located in the community room and the baby room.
  • All toilets with adaptations have a left hand transfer space.
  • The shared toilet facilities are located in the children's room.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located in the standard toilets and the bathroom with adaptions in the community room.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located at the front of the building.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is between 75cm and 150cm wide with a handrail on the right going up.
• There is a single manual door at this entrance.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request.
• The door opens towards you.
• The door is easy to open.
• The width of the opening is 83cm.
• There is a small lip on the threshold of the opening.
• The door has a high visual contrast.
• There is a second single manual door.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request.
• The second door opens towards you.
• The door is easy to open.
• The width of the opening is 83cm.
• The second door has a high visual contrast.
• There is a push pad or push button to exit at a height of 110cm.
• There is step-free level access as you enter.
• There is a bell entry system at the second door.
  The bell is set at a height of 116cm.
  In the foyer there is a community fridge.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout all areas.
• Access throughout may include manual doors and doors permanently held open.
• Some flooring is shiny.
• There is a high visual contrast between the walls and floor in all areas.
• There may be background noise.
• Wayfinding signage is not provided.
• Lighting levels were even at the time of the survey.

You are on Room (The Community Room). Skip to the next section.

Room (The Community Room)

• The room is located on the immediate right after you enter the building.
• The distance from the entrance is 7m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door is permanently held open.
• The door requires effort to open.
• The width of the opening is 83cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• There is deep pile carpet in some areas.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests, sofas and stools.
• There is not a hearing assistance system.
• There may be background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Bathroom with Adaptations (Community Room - Left Hand Transfer). Skip to the next section.

Bathroom with Adaptations (Community Room - Left Hand Transfer)

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• Location and Access View
  • The bathroom surveyed is located inside the community room, on the left as you enter.
  • The distance from the entrance is 9m.
  • The most accessible route to the bathroom has step-free level access.
  • There is step-free level access into the bathroom.
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The door requires effort to open.
  • The width of the door opening is 83cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door .
• Dimensions and Features View
  • The dimensions of the bathroom are 342cm (width) x 288cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 104cm (from the side of the toilet pan).
  • There is a push button flush on top of the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 43cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is not a wall mounted toilet roll holder.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 82cm from the floor.
  • The wash basin has a lever tap.
  • The vertical grab rail is on the right as you face the wash basin.
  • The wash basin rail has a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 91cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 100cm from the floor.
  • There is not a hand dryer.
  • There is no emergency alarm.
  • There is a mirror.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The bathroom has a waste bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • The bathroom has a standard bath.
  • The height of the side of the bath from floor level is 58cm.
  • The bath controls are twist/turn.
  • There is a baby change table at a height of 88cm.

You are on Kitchen (Community Room). Skip to the next section.

Kitchen (Community Room)

• The kitchen is located at the left in the Community Room.
• There is step-free level access into the kitchen.
• There is a single manual door with a high visual contrast.
• The door is easy to open.
• The door opens away from you.
• The width of the opening is 85cm.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The flooring is shiny.
• The walls and floor have a low visual contrast.
• The work surface is 92cm from the floor.
• A lowered work surface is not available.
• Under counter cupboards are available.
• The hob is 92cm from the floor.
• A lowered hob is not available.
• The oven is at a suitable height for a wheelchair user.
• The sink is 92cm from the floor.
• A lowered sink is not available.
• The sink has a lever tap.
• Facilities within the kitchen include a toaster, a kettle, a fridge, a microwave and a washing machine.

You are on Room (The Children's Room). Skip to the next section.

Room (The Children's Room)

• The room is located on the left as you enter the building.
• The distance from the entrance is 8m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The door requires effort to open.
• The width of the opening is 83cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: height adjustable tables.
• The surface heights are not suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• There may be background noise in this room.
• Lighting levels were even at the time of the survey.
• There is an exit door with a width of 92cm that opens outward to the courtyard
  The higher sink is 90cm high and the lower sink is 60cm high.
  There is a shared toilet with baby change table at the back of the room.

You are on Access To (The Courtyard). Skip to the next section.

Access To (The Courtyard)

• The distance from the entrance is 15m.
• The most accessible route has step-free level access, manual doors, doors permanently held open and shiny flooring.
• There is no signage on or near the entrance.
• There is step-free level access into the Courtyard area.
• There is a single manual door which opens away from you.
• The door requires effort to open.
• The width of the opening is 92cm.
• The door has a high visual contrast.
• The door to the Courtyard is located in the Children's Room.

You are on Outdoor Spaces (The Courtyard). Skip to the next section.

Outdoor Spaces (The Courtyard)

• The following is available in this area: a playground with play equipment.
• Outdoor areas consist of rubber tarmac.
• There are no footpaths.
• There is step-free level access throughout all areas.
• The following areas have stepped access: the dolls house.
• There are some seats situated along the paths for people to rest.
• The paths have narrow gaps.

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• Playground View
  • The play equipment is within easy reach for seated and standing users and users of different heights.
  • The following play experiences are available: climbing, balancing and crawling.

You are on Room (The Baby Area). Skip to the next section.

Room (The Baby Area)

• The room is located at the far end of the corridor as you enter the building.
• The distance from the entrance is 20m.
• The most accessible route to the room has step-free level access.
• There is no signage on or near the door.
• There is step-free level access into the room.
• The width of the opening is 141cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring consists of deep pile carpet.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests.
• There is not a hearing assistance system.
• There may be background noise in this room.
• Lighting levels were even at the time of the survey.
• There are several sensory toys, rocking seats, a sensory cube and an illuminated bubble machine.

You are on Toilet with Adaptations (Baby Area). Skip to the next section.

Toilet with Adaptations (Baby Area)

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• Location and Access View
  • The toilet surveyed is located to the right in the baby room.
  • The distance from the entrance is 22m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The door is easy to open.
  • The width of the door opening is 83cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 190cm (width) x 219cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 71cm (from the side of the toilet pan).
  • There is a lever flush on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is not a wall mounted toilet roll holder.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 71cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a soap dispenser, however it is not wall mounted.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser is 198cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin.
  • There are no coat hooks.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey.
  • Currently the toilet is used for storage.
    Visitors may use it, but are recommended to use the alternative bathroom with adaptations in the Community Room.

You are on Access To (The Garden). Skip to the next section.

Access To (The Garden)

• The garden is in the parking area opposite the main entrance to the building.
• The distance from the main entrance is 7m.
• The most accessible route has a slight ramp or slope, manual gates and uneven surfaces.
• There is written text signage on or near the entrance.
• There is step-free level access to the garden.
• There is a single manual door which opens away from you.
• The door is easy to open.
• The width of the opening is 108cm.
• The gate has a low visual contrast.

You are on Outdoor Spaces (The Garden). Skip to the next section.

Outdoor Spaces (The Garden)

• The following is available in this area: a grassed play area.
• Outdoor areas consist of gravel.
• There are footpaths in some areas.
• The majority of the paths are not wide enough for wheelchair users.
• The following areas have stepped access: the grassed play area.
• There are not any seats situated along the paths for people to rest.
• The paths have uneven surfaces and narrow gaps.
• The paths have narrow gaps and uneven surfaces.

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• Playground View
  • The height of the step onto the grassed play area is 7cm.

You are on Room (Baby Bank). Skip to the next section.

Room (Baby Bank)

• The room is located in the car park area.
• The distance from the entrance is 7m.
• The most accessible route to the room has a slight ramp or slope, steps and manual doors.
• There is no signage on or near the door.
• There is stepped access into the room.
• There are 2 steps with no handrails.
• The steps are unmarked.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 14cm.
• The depth of the steps is between 30cm and 45cm.
• There is a single manual door with a low visual contrast.
• The door opens away from you.
• The door is easy to open.
• The width of the opening is 81cm.
• There is step-free level access throughout the room.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is not space for an assistance dog to rest.
• The flooring is patterned.
• The walls and floor have a low visual contrast.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.
• The Baby Bank is for donated and used baby and children items, such as clothing, toys, bikes etc.
  Visitors to the centre are generally advised not to enter the Baby Bank because of lack of space, but may do so in bad weather.