You are on Accommodation Overview. Skip to the next section.

Accommodation Overview

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• About View
  • There are 41 bedrooms in total.
  • There is 1 bedroom with adaptations.
  • There is step-free level access to all bedrooms with adaptations.
  • None of the bedrooms with adaptations have adjoining rooms.
  • 1 bedroom with adaptations has an ensuite with a wheel-in shower.
  • Dogs are welcomed at this venue.
• Parking and Public Transport View
  • The venue has its own car park.
  • There is a drop-off point.
  • The nearest train station is Penkridge.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab)
  • View information on getting here (opens new tab)
• Getting In and Around View
  • There is step-free access via ramp at the most accessible entrance.
  • There is step-free level access throughout.
  • Access throughout may include uneven surfaces, manual doors and doors permanently held open.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • You can borrow or hire the following equipment: a deaf alert system.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Staff receive the following training: online training with inclusivity awareness, disability training.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located to the right of reception and just outside the bar area.
  • The transfer space varies between left and right in the toilets with adaptations.
  • The male and female toilet facilities are located in the right hand corridor past reception on the ground floor.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located inside the toilet with adaptations on the ground floor.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located in front of the hotel.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • The height of the restriction barrier is 190cm.
  • There are 4 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 322cm (width) x 485cm (depth).
  • There are no hatched/marked zones.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The nearest designated bay is 7m from the entrance.
  • The most accessible route from the Blue Badge parking has a steep ramp or slope, uneven surfaces and doors permanently held open.
• Charges and Restrictions View
  • This car park is for Blue Badge holders and visitors only.
  • Parking is free for all users.
• Drop-off Point View
  • There is a designated drop-off point available.
  • The designated drop-off point is located The designated drop-off point is to the right of the entrance.
  • There is a dropped kerb without tactile paving from the drop-off point.

You are on Drop-off Point. Skip to the next section.

Drop-off Point

• There is a designated drop-off point available.
• The designated drop-off point is located The drop-off point is to the right of the main entrance.
• There is a dropped kerb without tactile paving from the drop-off point.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located at the front of the building.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a steep gradient.
• The ramp is between 75cm and 150cm wide with no handrails.
• The ramp bypasses the steps.
• There are 5 steps with no handrails.
• The steps are unmarked.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is not between 30cm and 45cm.
• There are double automatic doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 115cm.
• The doors have a low visual contrast.
• There is a second set of double manual doors.
• The second set of doors are permanently held open.
• The width of the opening is 150cm.
• The second set of doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Toilet with Adaptations (Reception Area - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Reception Area - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located in the right hand corridor just past reception.
  • The distance from the entrance is 15m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The door is easy to open.
  • The width of the door opening is 87cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a low visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 162cm (width) x 195cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 94cm (from the side of the toilet pan).
  • There is a lever flush on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 46cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 99cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 71cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rail is on the left as you face the wash basin.
  • The wash basin grab rail has a low visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 109cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 136cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 96cm.
  • The walls and floor have a low visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Reception. Skip to the next section.

Reception

• The reception is located on the left as you enter the hotel.
• The distance from the entrance is 6m.
• The most accessible route to reception has doors permanently held open.
• There is step-free level access to reception.
• The height of the reception desk is 106cm.
• There is not a lowered section at the desk.
• The reception has a television.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• The flooring is patterned.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: sofas and armchairs.
• Furniture available in this area includes: coffee tables.
• Some seating is fixed.

You are on Getting Around. Skip to the next section.

Getting Around

• The following areas have step-free access via ramps or slopes: the bar area and Orangery restaurant.
• The following areas have stepped access: the first and second floors.
• Access throughout may include uneven surfaces, manual doors, narrow walkways and doors permanently held open.
• Some flooring is shiny and patterned.
• There is a high visual contrast between the walls and floor in the majority of walkways.
• There is background noise in some areas of the venue.
• Wayfinding signage is provided.
• Seating available in the walkways includes: chairs without armrests and sofas.
• Lighting levels vary due to the size of the space.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located to the right as you enter the hotel.
• The ground and first floors can be accessed by these stairs.
• There are 18 steps between floors.
• The steps are unmarked and have no handrails.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• There is another similar staircase at the far end of the building that accesses the ground and second floors.

You are on Access To (Bar and Orangery Restaurant). Skip to the next section.

Access To (Bar and Orangery Restaurant)

• The most accessible route to the bar area and Orangery Restaurant is from the front entrance.
  Take the ramp to the left and continue walking ahead approximately 50m.
  The entrance into the bar area is ahead and to the left.
  The entrance to the Orangery Restaurant is through the bar area.
• The distance from the main entrance is 50m.
• The most accessible route has steep ramps or slopes and uneven surfaces.
• There is written text signage on or near the entrance.
• There is step-free access via a very easy slope into the bar area.
• There is a single manual door which is permanently held open.
• The width of the opening is 84cm.
• The door has a low visual contrast.
• There is a second single manual door which is permanently held open.
• The width of the opening is 84cm.
• The second door has a low visual contrast.

You are on Toilet with Adaptations (Bar Area - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Bar Area - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located in the corridor leading to the bar and restaurant areas.
  • The distance from the entrance is 60m.
  • The most accessible route to the toilet has step-free level access and manual doors.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The door is easy to open.
  • The width of the door opening is 84cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 136cm (width) x 164cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 69cm (from the side of the toilet pan).
  • There is a push button flush on top of the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is a vertical grab rail on the non-transfer side.
  • The vertical grab rail has a low visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 50cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 60cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 76cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rail is on the left as you face the wash basin.
  • The wash basin grab rail has a low visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 118cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 146cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 100cm from the floor.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is no mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 100cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Eating and Drinking (Bar). Skip to the next section.

Eating and Drinking (Bar)

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• Location and Service View
  • This area has a bar where food and drink can be ordered.
  • Full table service is available.
  • Menus are handheld and available in large print.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is not a hearing assistance system.
• Order and Payment View
  • The bar was surveyed.
  • The counter is located to the right as you enter.
  • There is step-free level access to the counter.
  • The height of the counter is 102cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs and high stools.
  • Furniture available in this area includes: tables and high tables.
  • Some seating and tables are fixed.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Eating and Drinking (Orangery Restaurant). Skip to the next section.

Eating and Drinking (Orangery Restaurant)

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• Location and Service View
  • The Orangery Restaurant is in the right wing of the hotel.
  • This area has staff who can provide assistance with ordering and designated seating.
  • Full table service is available.
  • Menus are handheld and available in large print.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is not a hearing assistance system.
• Order and Payment View
  • There is not a lowered section at the counter.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny and patterned.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: tables and long tables.
  • The seating and tables are fixed.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is a self-serve breakfast counter at a height of 87cm.

You are on Bedroom with Adaptations (Room 112). Skip to the next section.

Bedroom with Adaptations (Room 112)

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• Location and Access View
  • The bedroom surveyed is located in the left ground floor left corridor past reception, then turn left and continue.
  • The distance from the entrance is 40m.
  • The most accessible route to the bedroom has manual doors and step-free level access.
  • There is step-free level access into the bedroom.
  • There is written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The door requires effort to open.
  • The width of the door opening is 86cm.
• Bedroom Features View
  • The bedroom has twin beds.
  • The top of the mattress is 62cm from the floor.
  • The space under the bed is 14cm from the floor.
  • There is not room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
  • The flooring consists of deep pile carpet.
  • The following is available in this bedroom: a chair with armrests, an armchair, a desk and a TV with subtitles.
  • There is no emergency alarm.
  • Lighting levels were even at the time of the survey.
  • This bedroom does not have an adjoining room.

You are on Ensuite with Adaptations (Room 112 Right Hand Transfer). Skip to the next section.

Ensuite with Adaptations (Room 112 Right Hand Transfer)

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• Access View
  • There is step-free level access into the ensuite.
  • The ensuite door opens outwards and has a low visual contrast.
  • The door is easy to open.
  • The width of the door opening to the ensuite is 84cm.
  • Internally the door has a low visual contrast.
  • There is a grab rail on the internal door with a low visual contrast.
• Dimensions and Features View
  • The dimensions of the ensuite are 225cm (width) x 252cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 162cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a medium visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 60cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 75cm from the floor.
  • The wash basin has a lever mixer tap.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 107cm from the floor.
  • There is no emergency alarm.
  • There is a mirror.
  • There is no shelf.
  • There are no coat hooks.
  • The walls and floor have a low visual contrast.
  • Lighting levels were even at the time of the survey.
  • The ensuite has a wheel-in shower.
  • There is room for a wheelchair user to manoeuvre in the shower.
  • There is an adjustable shower head which can also be detached.
  • The shower controls are lever.
  • There is a flip-down shower seat.
  • There are grab rails and a dropdown rail for the shower.
  • The shower grab rails have a low visual contrast.
  • The shower dropdown rail has a medium visual contrast.
  • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
  • At the time of survey it was impossible to flip the shower seat down to measure its height.

You are on Room (Brocton Suite). Skip to the next section.

Room (Brocton Suite)

• The room is located on the first floor at the end of the right hand corridor.
• The distance from the entrance is 60m.
• The most accessible route to the room has steps, manual doors and narrow walkways.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors with a low visual contrast.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The doors open away from you.
• The doors require effort to open.
• The width of the opening is 80cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring consists of deep pile carpet.
• The walls and floor have a medium visual contrast.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: tables.
• The surface heights are not suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• There may be background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Room (Teddersley Suite). Skip to the next section.

Room (Teddersley Suite)

• The room is located on the first floor near the end of the right hand corridor.
• The distance from the entrance is 60m.
• The most accessible route to the room has steps, manual doors and narrow walkways.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• The door opens away from you.
• The door requires effort to open.
• The width of the opening is 78cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring consists of deep pile carpet.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels were even at the time of the survey.

You are on Room (Milford Suite). Skip to the next section.

Room (Milford Suite)

• The room is located near the end of the right hand corridor on the first floor.
• The distance from the entrance is 62m.
• The most accessible route to the room has steps and manual doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The door requires effort to open.
• The width of the opening is 78cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring consists of deep pile carpet.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels were even at the time of the survey.