About Stansted Airport

London Stansted Airport is the 3rd largest in London (4th in UK) serving 21 million passengers a year.

Firmly positioned as a market leader for short-haul travel across Europe and North Africa, with over 170 destinations across 30 countries, Stansted serves more scheduled connections to Europe than any other airport in the world. With approval to serve 35 million passengers a year, it's the only London airport with space and permission to grow, within its existing infrastructure.

Stansted also boasts an impressive and growing range of transport links that benefit from close proximity to the M11 and A120, as well as direct trains to London and Cambridge and is proud to be the UK's leading major airport (and one of the best-performing in Europe), with nearly half of passengers travelling to and from by public transport.

London Stansted Airport won several notable international awards, including:

• Skytrax 'World's Best Airport for Low-Cost Airlines 2011, 2012, 2013 and 2014
• 'Air Cargo Award of Excellence' (April 2011 and April 2013)

The airport also holds ISO14001 for environmental management, OHSAS18001 for Health & Safety systems and Carbon Trust Standard for reductions to emissions.

For general airport enquiries, please call 0808 169 7031
Lines are open Monday-Friday 9:00 to 17:00. We are closed on bank holidays.

Passengers with specific questions about the assistance available to them at Stansted Airport can also email our service provider, ABM, via the following: [email protected]