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Hauteville House

38 Hauteville, St Peter Port, Guernsey, GY1 1DG

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About this venue

For fourteen years, Hauteville House was home to famous French writer Victor Hugo, during his time in exile from France. Hugo spent his time there writing his masterpieces, as well as personally decorating the house.

Access Guide

Show Easy Read

Opening Times (April - September)

  • Monday 10:00 - 16:00.
  • Tuesday 10:00 - 16:00.
  • Wednesday Closed.
  • Thursday 10:00 - 16:00.
  • Friday 10:00 - 16:00.
  • Saturday 10:00 - 16:00.
  • Sunday 10:00 - 16:00.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • There is not a tram stop within 150m (164yds) of the venue.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is stepped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The width of the door opening is 134cm.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 8 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.

Outside Access (Garden Entrance)

  • Entrance View
    • This information is for the entrance located at the front left of the building.
    • There is ramped/sloped and stepped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The width of the door opening is 164cm.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 65cm.
  • Ramp/Slope View
    • The ramp/slope is located between the second and third gates.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The width of the ramp/slope is 92cm (3ft).
    • The ramp/slope does not bypass the step(s).
  • Step(s) View
    • The step(s) is/are located in the second gateway, between the second and third gates and in the third gateway.
    • There is/are 3 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 18cm.
    • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • There is a third gate at this entrance.
    • The gate opens towards you (pull).
    • The gate is single.
    • The gate is heavy.
    • The clear opening width of the gate is 86cm.

Reception

  • The desk/counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are not welcomed in public parts of the venue.
  • The lighting levels are varied.

Museum

  • Exhibits can be audio described.
  • Tactile signage for exhibits is not available.
  • Braille signage for exhibits is not available.
  • Touch tours are available.
  • Video tours are not available.
  • There is not a hearing assistance system.
  • Concessions are available.
  • There is not a wheelchair to borrow.
  • Comments View
    • Touch tours can be arranged outside or normal hours in advance.
    • Folding chairs are available.

Level Change (Sun Room)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in the doorway into the sun room.
  • The ramp/slope gradient is slight.

Garden

  • There is a garden to the rear of the house.
  • There is a path running along the outside.
  • The path is on an easy to moderate slope.
  • Bench seating is available in the garden.
  • There is a patio area.
  • There are 2 medium height (13cm) steps from the patio to the garden.
  • There is level access from the patio to the garden at the left hand side of the patio.

Toilet with Adaptations

  • There are not accessible toilet facilities within this venue.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.