You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.

You are on Opening Times (Conservatory Restaurant). Skip to the next section.

Opening Times (Conservatory Restaurant)

• Monday 07:00 - 09:30.
• Monday 18:30 - 21:30.
• Tuesday 07:00 - 09:30.
• Tuesday 18:30 - 21:30.
• Wednesday 07:00 - 09:30.
• Wednesday 18:30 - 21:30.
• Thursday 07:00 - 09:30.
• Thursday 18:30 - 21:30.
• Friday 07:00 - 09:30.
• Friday 18:30 - 21:30.
• Saturday 08:00 - 10:00.
• Saturday 18:30 - 21:30.
• Sunday 08:00 - 10:00.
• Sunday 18:30 - 21:30.
• Sunday 12:00 - 14:00.

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• Comments View
  • The restaurant is open in the mornings for breakfast and in the evenings for dinner.
  • The restaurant opens at midday on Sundays for 2 hours for both Sunday lunch and Sunday roast.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • The dimensions of the marked Blue Badge bays are 200cm x 400cm (6ft 7in x 13ft 1in).
  • On street Blue Badge parking is located on Le Pollet.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are available.
  • Standard marked parking bays are located on Le Pollet.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The nearest convenient place to park is the North Beach Car Park on St Julian's Pier.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 116cm (3ft 10in).
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) may be difficult to open.
  • The door(s) is/are double width.
  • The width of the door opening is 120cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 94cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is portable.
  • There is not a level landing at the top of the ramp/slope.
  • Please contact a member of staff for use of the portable ramp.
  • There is not a/are not handrail(s) at the ramp.
  • The width of the ramp/slope is 96cm (3ft 2in).
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 2 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 20cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.

You are on Outside Access (JB Parkers Bar Entrance). Skip to the next section.

Outside Access (JB Parkers Bar Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the bar.
  • There is ramped/sloped and stepped access at this entrance.
  • There is not a bell/buzzer.
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are double width.
  • The width of the door opening is 114cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 82cm.
• Ramp/Slope View
  • The ramp/slope is located on the path leading to the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope does not bypass the step(s).
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 9cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 2m (2yd 7in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are not welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Eating and Drinking (Conservatory Restaurant). Skip to the next section.

Eating and Drinking (Conservatory Restaurant)

• The following information is for the restaurant.
• Full table service is available.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 8m (8yd 2ft) from the lift.
• The standard height for tables is 73cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is Fine Dining.

You are on Eating and Drinking (JB Parkers Bar). Skip to the next section.

Eating and Drinking (JB Parkers Bar)

• The following information is for the restaurant/bar.
• The bar does serve food.
• Full table service is available.
• Some tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 2m (2yd 7in) from the restaurant entrance.
• The distance between the floor and the lowest table is 70cm (2ft 4in).
• The distance between the floor and the highest table is 105cm (3ft 5in).
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Children are not welcomed in the bar area.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is a traditional pub menu.

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• Comments View
  • Access to the bar from the hotel is via 2 deep steps, with a handrail on the right going up.
  • There is a wine cellar in the basement used for wine tasting.
  • If needed, the wine tasting can be moved to upstairs.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located on the second floor.
  • The fitness suite is 5m (5yd 1ft) from the lift.
  • There is not step free access to the fitness suite.
  • There are doors into the fitness suite.
  • The doors open away from you (push).
  • The doors are single.
  • The door(s) may be difficult to open.
  • The opening is 77cm (2ft 6in) wide.
• Fitness Suite (General) View
  • Staff receive no training in assisting disabled people.
  • A portable hearing assistance system is not available for induction.
  • There is not clear manoeuvring space between equipment.
  • There is level access to all of the equipment.

You are on Level Change (Fitness Suite). Skip to the next section.

Level Change (Fitness Suite)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the Fitness Suite door.
• There is/are 1 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are clearly marked.
• The step(s) is/are deep (18cm+).
• There is not a/are not handrail(s) at the step(s).

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located ahead from the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1, 2 and 3.
• Wall mounted information boards are not provided at lift landings.
• The lift is approximately 10m (10yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 110cm x 142cm (3ft 7in x 4ft 8in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1, 2 and 3.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • The lighting levels are moderate to good.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are Sausmarez Suite, Rooms 201-205, 301-302 & 313-317 and Sarnia and Bailiwick Suites.

You are on Room. Skip to the next section.

Room

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• General Information View
  • The Tourist Board rating is 3.
  • There are 49 rooms in total.
  • There are 0 standard ground floor rooms.
  • There are 49 standard rooms on other floors.
• Accessible Rooms View
  • There are not accessible ensuite facilities.
• Auxiliary Aids - General View
  • Some rooms have auxiliary aids for people with sensory impairments.
  • The available auxiliary aid(s) is(are) Teletext/subtitles.
  • The venue does not provide other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with guests in rooms.
• Ground Floor Standard Rooms View
  • There are not standard rooms on the ground floor.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors can be accessed by lift.
  • Adjoining rooms are not available.

You are on Level Change (Rooms 224-228). Skip to the next section.

Level Change (Rooms 224-228)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located along the hotel corridor leading to rooms 224-228.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• The width of the ramp/slope is 120cm (3ft 11in).

You are on Toilet with Adaptations (Reception - Ambulant - No Lateral Transfer). Skip to the next section.

Toilet with Adaptations (Reception - Ambulant - No Lateral Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 5m (5yd 1ft) from the main entrance.
  • This accessible toilet is located to the left after reception.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 84cm (2ft 9in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 160cm x 203cm (5ft 3in x 6ft 8in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is not a lateral transfer space.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are non-infectious waste disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 164cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 41cm (1ft 4in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 128cm (4ft 2in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 121cm (3ft 12in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 78cm (2ft 7in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the external door and wall.
  • There is a high visual contrast between the internal door and wall.
  • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • There is a low colour contrast between the walls and floor.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • The height of the baby change table once extended is 107cm (3ft 6in).

You are on Level Change (Standard Toilets - Reception). Skip to the next section.

Level Change (Standard Toilets - Reception)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located along the passage leading to the standard toilets to the left of Reception.
• There is/are 2 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up the step(s).

You are on Standard Toilet(s) (Reception). Skip to the next section.

Standard Toilet(s) (Reception)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the ground floor, to the left past reception.
  • The female and male toilets are approximately 10m (10yd 2ft) from the main entrance.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.

You are on Standard Changing Room. Skip to the next section.

Standard Changing Room

• There are standard changing rooms available.
• The standard changing room is 8m (26ft 3in) from the lift.
• The standard changing room is 2m (6ft 7in) from the fitness suite.
• The standard changing rooms are located next to the fitness suite.
• There is not level access to the standard changing rooms.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• A member of staff trained in BSL skills is not normally on duty.