Access Guide
Opening Hours
Location
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located in front of and to the right of the shop.
- The car park type is open air/surface.
- There is/are 6 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 240cm x 450cm (7ft 10in x 14ft 9in).
- The nearest Blue Badge bay is 5m (5yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 15m (16yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac and block paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Comments
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- The measurements given are for the 3 Blue Badge bays in the car park in front of the shop.
- The 3 Blue Badge bays at the side of the shop are 243cm x 426cm.
- The closest of these is 8m from the main entrance.
- The furthest is 15m from the main entrance.
- There are parent and child parking bays at the front of the shop.
- There are 4 electric vehicle charging points in the car park to the right of the shop.
- These charging points are operated by Plug-N-Go.
- Payment for charging is by app or the Plug-N-Go fob.
- Charging nozzle heights are between 50cm and 80cm.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 138cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 180cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
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Comments
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- There is another entrance leading into the same entrance foyer, from the direction of the side car park (photograph 4).
- There is level access at this door.
- These doors are automatic and double width, with an opening of 151cm.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the store.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
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Comments
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- The majority of aisles are wider than 150cm.
- There is flooring which is shiny and could cause issues with glare or may look slippery to some people.
- Quiet Hour is every Monday between 15:00 and 16:00, during which no background music is played, there are no tannoy announcements, and other sounds are minimised where possible.
- The height of checkouts is 91cm.
- The height of controls at self-service checkouts is 109cm to 130cm.
- Wheelchairs are available for customers to use.
- To do so, please go to the Customer Services till.
Reception (Customer Services)
- The desk/counter is 10m (10yd 2ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are good.
- There is not a hearing assistance system.
Counter (Co-operative Member Services and Post Office)
- The counter is 8m (8yd 2ft) from the main entrance.
- There is level access to the counter from the entrance.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is 81cm (2ft 8in).
- There is not a lowered section.
- There is not a hearing assistance system.
- Lighting levels are good.
Accessible Toilet (Left Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
- This accessible toilet is located to the far left from the main entrance, past the checkouts.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from the Customer Services till.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 75cm (2ft 6in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 152cm x 194cm (4ft 12in x 6ft 4in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 86cm (2ft 10in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are waste paper pedal bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 170cm from the floor.
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 95cm (3ft 1in).
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Comments
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- There is a door to the customer toilets area (photograph 2).
- This door opens both ways.
- The door width is 75cm.
- The door may be difficult to open.
- There is a flip down seat in the lateral transfer space.
- When lowered the seat is 48cm.
- There is a tannoy/radio speaker in the accessible toilet.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the far left from the main entrance, past the checkouts.
- The female and male toilets are approximately 25m (27yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are good.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
- Home visits / services are not available.
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Comments
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- This shop is part of the Hidden Disabilities Sunflower Scheme.