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Cobo Surgery

Route de Carteret, Cobo, Guernsey, GY5 7HA

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Access Guide

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Overview

  • About View
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • The Cobo Pharmacy entrance has stepped access, with two steps and a single automatic door.
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: the first floor (containing some consultation rooms).
    • Access throughout may include manual doors, doors permanently held open, narrow walkways, narrow aisles and narrow openings.
    • The first floor can be accessed via stairs.
    • There is not a toilet with adaptations available.
    • The narrow openings are located in some aisles within Cobo Pharmacy.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • Documents are available in the following formats: large print (on request) and different languages (on request).
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.

Toilet and Changing Facilities

  • Toilet Facilities View
    • Ambulant toilet facilities are located on the ground floor, diagonally to the left across the reception waiting area as you enter the building through the GP Surgery entrance.
    • The shared step-free standard toilet facilities are located on the ground floor, diagonally to the left across the reception waiting area as you enter the building through the GP Surgery entrance; and on the first floor, immediately to the right at the top of the stairs.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the standard/ambulant toilet on the ground floor.

Parking

  • Car Park View
    • The car park is located to the right of the building, off Route de Carteret.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There is 1 designated Blue Badge parking bay available.
    • The Blue Badge bay is clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 228cm (width) x 400cm (depth).
    • There are no hatched/marked zones.
    • The nearest designated bay is 9m from the GP Surgery entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • The Blue Badge bay is flush with the bottom of the ramp at the GP Surgery entrance.
  • Charges and Restrictions View
    • This car park is for staff, visitors and Blue Badge holders only.
    • Parking is free for all users.
    • Clearly presented parking signs are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located on the seafront outside Morrisons Daily, off Rue de la Saline.
    • Designated Blue Badge parking bays are available in the car park.

Entrance (GP Surgery)

  • This entrance is located at the front of the building, off Route de Carteret.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The lift bypasses the steps.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with no handrails.
  • The ramp bypasses the steps.
  • There are 4 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There is a single manual door at this entrance.
  • The door opens towards you.
  • The width of the opening is 86cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is step-free level access as you enter.

Entrance (Cobo Pharmacy)

  • This entrance is located on the right hand side of the building, leading in from the car park.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is stepped access at the entrance.
  • There are 2 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 20cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There is a single automatic door at this entrance.
  • The door opens away from you.
  • The width of the opening is 94cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is step-free level access as you enter.

Reception (GP Surgery)

  • The reception is located to the left as you enter the building through the GP Surgery entrance.
  • The distance from the GP Surgery entrance is 5m.
  • There is step-free level access to reception.
  • The height of the reception desk is 101cm.
  • There is not a lowered section at the desk.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.

Getting Around

  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: the first floor (containing some consultation rooms).
  • Access throughout may include manual doors, doors permanently held open, narrow walkways, narrow aisles (less than 120cm) and narrow openings.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in all areas.
  • Some of the walls have a reflective finish.
  • There is background noise in some areas of the venue.
  • Wayfinding signage is not provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests and chairs without armrests.
  • Lighting levels vary due to the size of the space.

Consultation / Medical Room

  • There are 7 consultation/medical rooms available.
  • The room is located immediately to the left as you enter through the GP Surgery entrance.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a low visual contrast.
  • The door opens away from you.
  • The width of the opening is 77cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing at a fixed height.
  • The length of the treatment table is 180cm.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: tables.
  • Some tables are fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • The consultation rooms are not named or numbered - they are signed with the name of the doctor or nurse based in the room at the time.

Shop (Cobo Pharmacy)

  • Getting Around View
    • There is step-free level access throughout all areas.
    • Access throughout may include narrow walkways, narrow aisles (less than 120cm) and narrow openings.
    • The majority of main aisle widths are under 120cm.
    • The majority of product aisle widths are under 120cm.
    • Some flooring is shiny.
    • There is a high visual contrast between the shelving and floor throughout this area.
    • Some of the walls have a reflective finish.
    • There is background noise.
    • Signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • The colour, design and typeface of signs is consistent throughout.
    • Seating available on this floor includes: chairs without armrests.
    • Customers can obtain online items from the pharmacy and prescriptions counter.
    • Lighting levels were even at the time of the survey.
    • The checkout area is located to the right as you enter the pharmacy through the Cobo Pharmacy entrance, or to the right and then to the left as you enter the building through the GP Surgery entrance.
    • There is step-free level access to the checkout area.
    • The venue has a payment counter and a customer service counter.
  • Payment Counter View
    • The counter surveyed was the pharmacy and prescriptions counter.
    • Signage is provided for the counter.
    • Signage is clearly visible with high contrasting colours.
    • The queue width is under 120cm and there is no need to turn.
    • The payment counter has patterned/distracting backgrounds.
    • The height of the payment counter is 102cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 76cm.
    • The card payment machine is portable.
    • There is not a hearing assistance system.
    • Lighting levels were even at the time of the survey.

Stairs (Upstairs Consultation Rooms)

  • The stairs surveyed are located across the reception waiting area as you enter the building through the GP Surgery entrance.
  • The ground floor and first floor can be accessed by these stairs.
  • There are 16 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are not easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels vary due to the use of large glazed walls.
  • There is a stair gate at the top of the stairs.
    This opens away from you to a width of 80cm and has a sliding bolt latch.

Seating Area (Upstairs Consultation Rooms)

  • Location and Access View
    • The seating area is located on the first floor, straight ahead at the top of the stairs.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: coffee tables.
    • There is background noise in this area.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Standard Toilet Facilities (Shared - Ground Floor)

  • The shared standard toilet facilities were surveyed.
  • The toilet is located on the ground floor, to the left across the reception waiting area as you enter the building through the GP Surgery entrance.
  • The distance from the GP Surgery entrance is 13m.
  • The most accessible route has step-free level access.
  • There is step-free level access into the toilet.
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and has a low visual contrast.
  • The width of the door opening is 70cm.
  • Internally the door has a low visual contrast.
  • There are ambulant toilet facilities available.
  • The ambulant cubicle has a vertical grab rail on the left.
  • There is a wash basin, a wall mounted soap dispenser, a wall mounted towel dispenser and a baby changing table available.
  • The wash basin has a lever tap.
  • The height of the baby change facility when in use is 94cm.
  • Lighting levels vary due to the use of large glazed walls.