Access Guide
Introduction
- Services / facilities within the grounds include 21 self catering apartments & a swimming pool.
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Comments
View
- Del Mar Court consists of 21 self catering apartments of which 10 are situated on the ground floor.
- A housekeeper lives on site.
Opening Times (Office Hours)
- Monday 09:00 - 14:00.
- Tuesday 09:00 - 14:00.
- Wednesday 09:00 - 14:00.
- Thursday 09:00 - 14:00.
- Friday 09:00 - 14:00.
- Saturday 09:00 - 14:00.
- Sunday Closed.
Location
- There is not a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at both sides and at the front of the venue.
- The car park type is open air/surface.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance - Office)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) by sliding.
- The door(s) is/are permanently held open.
- The door(s) is/are double width.
- The width of the door opening is 160cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Step(s)
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- The step(s) is/are located before the entrance.
- There is/are 1 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 15cm.
- There is not a/are not handrail(s) at the step(s).
Inside Access (Office / Reception Area)
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are not welcomed in public parts of the venue.
- The lighting levels are varied.
Outside Access (Ground Floor Apartment)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is stepped access at this entrance.
- There is not a bell/buzzer.
- The main door(s) open(s) away from you (push).
- The door(s) may be difficult to open.
- The door(s) is/are single width.
- The width of the door opening is 78cm.
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Step(s)
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- The step(s) is/are located at the threshold of the entrance.
- There is/are 1 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 15cm.
Room (Self Catering Apartment)
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General Information
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- The Tourist Board rating is 4 Star Gold.
- There are 21 rooms in total.
- There are 10 standard ground floor rooms.
- There are 11 standard rooms on other floors.
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Accessible Rooms
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- There are not accessible ensuite facilities.
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Auxiliary Aids - General
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- Some rooms have no auxiliary aids for people with sensory impairments.
- The venue does not provide other auxiliary aids for people with mobility impairments.
- Assistance dogs are not welcome to stay with guests in rooms.
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Ground Floor Standard Rooms
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- There are standard rooms on the ground floor.
- There is not level access to ground floor rooms.
- Adjoining rooms are not available.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors cannot be accessed by lift.
- There is not level access to standard rooms on other floors.
- Adjoining rooms are not available.
Ground Floor Apartment - Shower Room
- There is a standard toilet within the shower room.
Other Floors (Outside Stairs)
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15 steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are low.
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Other
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- The services / areas on the floors which are not accessible are 11 self catering apartments.
Swimming Pool
- There is not a ramped entrance into the water.
- There is a wet side chair available.
- There is not a hoist for wheelchair users to access the water.
- There are steps into the swimming pool.
- There are 5 steps.
- The steps do have handrails.
- The handrails are on the right going up.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
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Comments
View
- The swimming pool is for summer use only.
- There are no changing rooms.
- The swimming pool is for summer use only.
Toilet with Adaptations
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s) (Office / Reception Area)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located in the Office Area, ahead and then to the left from the main entrance.
- The shared toilet(s) is/are approximately 5m (5yd 1ft) from the main entrance.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels in the shared toilets are good.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not normally on duty.
