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Location

• This venue is situated in Castel.
• The venue is situated on a road which has a steep gradient.
• There is not a bus stop within 150m (164yds) of the venue.

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Opening Hours

• For information about the opening hours please click here.

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Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is at the front of the venue.
  • The car park type is open air/surface.
  • There are 0 designated parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

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Outside Access ( Car Park Entrance)

• This information is for the entrance located to the front of the building.
• There is not level access into the venue.
• The main doors open (no doors).
• The door opening is 90cm (2ft 11in) wide.

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Level Change (Car Park Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading to the entrance.
• The ramp or slope is steep.
• The ramp or slope is permanent.

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Outside Access (Main Entrance)

• This information is for the entrance located to the front of the building.
• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are double width.
• The doors are permanently held open.
• The door opening is 140cm (4ft 7in) wide.

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Level Change (Main Entrance)

• There are steps to access this area / service.
• The steps are located in front of the entrance.
• There is / are 1 step(s) to the area / service.
• The steps are not clearly marked.
• The steps are medium.
• The steps do not have handrails.

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Reception (Ticket Office)

• The reception desk is 4m (13ft 1in) from the main entrance.
• The desk is 4m (13ft 1in) from the main entrances .
• There is level access to reception from the entrance.
• The reception desk is low height.
• Lighting levels are medium.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service.
• There is not a hearing assistance system.
• Lighting levels are medium.

You are on Level Change (Museum). Skip to the next section.

Level Change (Museum)

• There are steps to access this area / service.
• The steps are located ahead as you enter.
• There is / are 1 step(s) to the area / service.
• Lighting levels at the steps are low.
• The steps are clearly marked.
• The steps are medium.
• The steps do not have handrails.

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Museum

• Exhibits cannot be audio described.
• Tactile signage for exhibits is not available.
• The availability of tactile signage does not depend on exhibition.
• Touch tours are not available.
• Video tours are not available.
• There is not a hearing assistance system.
• Concessions are not available.
• There is not a wheelchair to borrow.

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Accessible Toilet

• There are not accessible toilets within this venue designated for public use.

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Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.
• Baby Change Facilities View
  • Baby change facilities are not located within the venue.

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Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A member of staff trained in BSL skills is not normally on duty.