Access Guide
Opening Times (1st April - 31st October)
- Monday Closed.
- Tuesday Closed.
- Wednesday 14:00 - 17:00.
- Thursday Closed.
- Friday Closed.
- Saturday Closed.
- Sunday 14:00 - 17:00.
Location
- This venue is situated in Torteval.
- The venue is not situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is at the front of the venue.
- The car park type is open air/surface.
- There are 0 designated parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is grass.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located to the front of the building.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are permanently held open.
- The door opening is 70cm (2ft 4in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- The width of the ramp or slope is 150cm (4ft 11in).
- There are steps to access this area / service.
- The steps are located in front of the entrance.
- There is / are 1 step(s) to the area / service.
- The steps are clearly marked.
- The steps are medium.
- The steps do not have handrails.
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Comments
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- The ramp does not bypass the step.
Reception (Ticket Office)
- The reception desk is 3m (9ft 10in) from the main entrance.
- The desk is 3m (9ft 10in) from the main entrances .
- There is level access to reception from the entrance.
- The reception desk is low height.
- Lighting levels are low.
Inside Access
- There is not level access to the service.
- There is not a hearing assistance system.
- Lighting levels are low.
Level Change (Tower)
- There are clearly marked medium steps leading to some of the exhibits on the ground floor.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1-2-3-4-5.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting level is low.
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Other
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- The services on the floors which are not accessible are additional exhibits.
Museum
- Exhibits cannot be audio described.
- Tactile signage for exhibits is not available.
- The availability of tactile signage does not depend on exhibition.
- Touch tours are available.
- Video tours are not available.
- There is not a hearing assistance system.
- Concessions are not available.
- There is not a wheelchair to borrow.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are available in large print.
- A member of staff trained in BSL skills is not normally on duty.