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German Military Underground Hospital and Ammunition Store

Les Eperons, La Vassalerie, St Andrew, Guernsey, GY6 8XR

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Access Guide

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Introduction

  • This is the largest remaining structure from the Occupation in the Channel Islands.
  • Almost invisible from the surface, the tunnel complex covers 7000 square metres.

Opening Times (April and October)

  • Monday 10:00 - 16:00.
  • Tuesday Closed.
  • Wednesday Closed.
  • Thursday Closed.
  • Friday 10:00 - 16:00.
  • Saturday 10:00 - 16:00.
  • Sunday 10:00 - 16:00.

Opening Times (May to September)

  • Monday 10:00 - 16:00.
  • Tuesday 10:00 - 16:00.
  • Wednesday 10:00 - 16:00.
  • Thursday 10:00 - 16:00.
  • Friday 10:00 - 16:00.
  • Saturday 10:00 - 16:00.
  • Sunday 10:00 - 16:00.

Location

  • The venue is situated outside the centre of the area.
  • This venue is situated in St Andrew.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located off La Vassalerie, opposite the path to the museum entrance.
    • The car park type is open air/surface.
    • There is/are 0 Blue Badge parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The car park surface is loose chippings.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 81cm.
    • There is a second set of doors.
    • The door(s) open(s) both ways.
    • The door(s) is/are single width.
    • The door(s) is/are easy to open.
    • The width of the door opening is 96cm.
  • Ramp/Slope View
    • The ramp/slope is located on the gravel path leading up to the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
  • Comments View
    • The surface of the slope leading up to the entrance is compacted gravel.

Reception

  • The desk/counter is 2m (2yd 7in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is not a hearing assistance system.

Level Change (Into Tunnels)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located beyond the door into the tunnels.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • The tunnels are mostly level with occasional slight slopes.
    • All floor surfaces are concrete.
    • The floor is wet in places, with puddles in some areas.
    • There are single shallow steps for access to some of the central chambers.
    • These chambers are empty and do not have to be accessed.
    • Steps are painted white.
    • In one area, a display is accompanied by recorded sounds (of mining).
    • One doorway is low, and has a padded warning sign on the lintel (as shown in photograph 11).
    • There are numbers on the walls to aid visitors in finding their way.
    • There are signs to the exit and wall maps at main junctions.

Museum

  • Exhibits cannot be audio described.
  • Tactile signage for exhibits is not available.
  • Braille signage for exhibits is not available.
  • Touch tours are not available.
  • Video tours are not available.
  • There is not a hearing assistance system.
  • Concessions are available.
  • There is a wheelchair to borrow.
  • To borrow the wheelchair, please ask at reception.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located in the grassed area in the car park.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.