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Guardian Medical Guernsey

Fox House, Les Bas Courtils, Guernsey, GY2 4BH

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the left and left again past the door into the toilet area as you enter the building.
    • The toilet with adaptations has a right hand transfer space.
    • The male and female step-free standard toilet facilities are located to the left and then on the right past the door into the toilet area as you enter the building.
  • Washroom and Shower Facilities View
    • Standard shower facilities are located to the left and left again past the door into the toilet area as you enter the building.

Parking

  • Car Park View
    • The car park is located to the side of the building, off Les Bas Courtils.
    • The car park is open air/surface.
    • The car park surface consists of block paving.
    • There is 1 designated Blue Badge parking bay available.
    • The Blue Badge bay is signposted but has no markings.
    • The surveyed Blue Badge parking bay dimensions are 323cm (width) x 479cm (depth).
    • There are no hatched/marked zones.
    • The nearest designated bay is 8m from the entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • The Blue Badge bay is flush with the bottom of the ramp at the entrance.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for all users.
    • Clearly presented parking signs are available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance

  • This entrance is located to the left hand side of the building, leading in from the car park.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is over 150cm wide with handrails on both sides.
  • The ramp bypasses the step.
  • There is 1 step with no handrails.
  • The step is clearly marked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the highest step is 12cm.
  • There is a single manual door at this entrance.
  • The door is permanently held open.
  • The width of the opening is 109cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is a second set of double manual doors.
  • The second set of doors open away from you.
  • The width of the opening is 152cm.
  • The second set of doors have a high visual contrast.
  • There is step-free level access as you enter.

Getting Around

  • There is step-free level access throughout all areas.
  • Access throughout may include manual doors, narrow walkways and narrow aisles (less than 120cm).
  • The flooring is shiny.
  • There is a high visual contrast between the walls and floor in all areas.
  • Some of the walls have a reflective finish.
  • There is background noise.
  • Wayfinding signage is not provided.
  • Lighting levels vary due to the use of large glazed walls.

Shop

  • Getting Around View
    • There is step-free level access throughout all areas.
    • Access throughout may include narrow walkways and narrow aisles (less than 120cm).
    • The majority of main aisle widths are under 120cm.
    • The majority of product aisle widths are under 120cm.
    • Some aisles are obstructed by product displays.
    • The flooring is shiny.
    • There is a high visual contrast between the shelving and floor throughout this area.
    • Some of the walls have a reflective finish.
    • There is background noise.
    • Signage is not provided.
    • Customers can obtain online items from the payment counter.
    • Lighting levels vary due to the use of large glazed walls.
    • The checkout area is located straight ahead as you enter the building.
    • There is step-free level access to the checkout area.
    • The venue has a payment counter and a customer service counter.
  • Payment Counter View
    • The counter surveyed was the payment counter.
    • Signage is provided for the counter.
    • Signage is clearly visible with high contrasting colours.
    • The queue width is at least 150cm and there is no need to turn.
    • The payment counter has patterned/distracting backgrounds.
    • The height of the payment counter is 91cm.
    • There is not a lowered section at the counter.
    • The card payment machine is portable.
    • There is not a hearing assistance system.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Shared - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the left and left again past the door into the toilet area as you enter the building.
    • The distance from the entrance is 5m.
    • The most accessible route to the toilet has step-free level access, manual doors and narrow walkways.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 145cm (width) x 211cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 79cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a medium visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 85cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 98cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 95cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 118cm and 152cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.