Access Guide
Introduction
- Services / facilities within the building include help and support to find work for people with a disability, a job club, meeting rooms and employment support. Unit 1 contains meeting rooms. Unit 4 contains the main reception and meeting rooms.
Opening Times
- Monday 08:30 - 17:00.
- Tuesday 08:30 - 17:00.
- Wednesday 08:30 - 17:00.
- Thursday 08:30 - 17:00.
- Friday 08:30 - 16:30.
- Saturday Closed.
- Sunday Closed.
Location
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located to the side of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 1 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 334cm x 480cm (10ft 11in x 15ft 9in).
- The nearest Blue Badge bay is 18m (19yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- The surface of the Blue Badge bay and main car park is block paving.
- The surface of the standard bays is loose chippings.
- The Blue Badge bay is not clearly marked but has clear signage.
Outside Access (Unit 1 Entrance)
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Entrance
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- This information is for the entrance located at the front of the unit, at the front right of the building.
- There is stepped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are easy to open.
- The door(s) is/are single width.
- The width of the door opening is 85cm.
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Step(s)
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- The step(s) is/are located in the doorway.
- There is/are 1 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
Outside Access (Unit 4 Entrance)
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Entrance
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- This information is for the entrance located at the front of the unit, at the front left of the building.
- There is ramped/sloped or stepped access at this entrance.
- There is a bell/buzzer.
- The height of the bell/buzzer is 94cm (3ft 1in).
- The main door(s) open(s) towards you (pull).
- The door(s) is/are easy to open.
- The door(s) is/are double width.
- The width of the door opening is 145cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width with an open extension leaf.
- The door(s) is/are permanently held open.
- The width of the door opening is 101cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is portable.
- There is not a level landing at the top of the ramp/slope.
- Please contact a member of staff for use of the portable ramp.
- There is not a/are not handrail(s) at the ramp.
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located in the doorway.
- There is/are 1 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 20cm.
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Comments
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- The ramp comprises of two narrow ramps which can be placed at a suitable width for the wheelchair user.
Reception (Main Reception)
- The desk/counter is 4m (4yd 1ft) from the Unit 4 entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are medium.
- There is a hearing assistance system.
- The hearing system is available only on request.
- The type of system is a portable loop.
- Staff are trained to use the system.
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Comments
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- There is a bell.
- The height to the bell is 89cm.
- There are armchairs available in reception.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are moderate to good.
Job Club
- The Job Club is located in Unit 4, ahead as you enter via the Unit 4 entrance.
- There are no doors to enter the Job Club.
- The opening into the Job Club is 131cm.
- There is use of I.T. equipment.
- The desks are low (76cm).
- There are chairs.
- Some chairs have armrests.
- All chairs are height adjustable.
- There are computers with auxiliary aids.
- There is 1 computer with Supa Nova.
- There is 1 computer with JAWS.
- There is also a digital magnifier available on request.
- There is a height adjustable desk which is available on request.
- There is ample room for a wheelchair user to manoeuvre in the area.
- There are footrests available on request.
- There is a document holder available on request.
- There is a large button telephone available on request.
- There is a standard chair available without armrests.
- There are magnifier clip on screens available on request.
- A weighted blanket is available on request.
Level Change (Unit 1)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the left as you enter Unit 1.
- There is/are 2 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
Boardroom/Training Room
- The Boardroom/Training Room is located in Unit 1 to the left hand side of the building as you enter.
- There are 2 doors to enter the room.
- The doors are identical.
- The door surveyed was the door closest to the Unit 1 entrance.
- The door is single.
- The door opens away from you (push).
- The door is light.
- The clear door width is 70cm.
- The Boardroom/Training Room is 7m from the Unit 1 entrance.
- There is level access into the room.
- There are desks and chairs.
- The height of the desks is 69cm.
- The chairs have armrests.
- There is a large touchscreen computer for use in the room.
- The height to the top of the touchscreen is 160cm.
- The floor surface is even and clear of obstructions.
Meeting Rooms
- There are 4 meeting rooms.
- The meeting room surveyed is located to the centre left of Unit 1 as you enter.
- The meeting room is 10m from the Unit 1 entrance.
- There is level access into the room.
- The door opens away from you (push).
- The door is single.
- The door is light.
- The clear door width is 74cm.
- There is a computer desk.
- The height of the computer desk is 70cm.
- The height to the top of the computer screen is 121cm.
- There is a height adjustable chair with armrests.
- There is a small table.
- The height of the table is 44cm.
- There are chairs without armrests.
- Chairs with armrests can be provided on request.
- The flooring is even and there are no obstructions.
Kitchen
- The kitchen is located at the front left of Unit 1 as you enter.
- The kitchen is 14m from the Unit 1 entrance.
- The door opens away from you (push).
- The door has a self-closer and is heavy.
- The clear door width is 70cm.
- There is level access into the room.
- The height of the worksurfaces is 92cm.
- There is a sink.
- The height of the sink is 93cm.
- The taps are lever mixer.
- There is a fridge.
- The height to the handle is 79cm.
- There is a dishwasher.
- The height to the top control is 81cm.
- There is a freestanding microwave.
- The height to the top control is 113cm.
- There is a table.
- The height of the table is 71cm.
- There are chairs.
- The chairs do not have armrests.
Accessible Toilet (Unit 4 - Left Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 3m (3yd 10in) from the Unit 4 entrance first set of doors.
- This accessible toilet is located between the first and second set of doors at the Unit 4 entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 94cm (3ft 1in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 164cm x 207cm (5ft 5in x 6ft 9in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 100cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- The contrast between the internal door and wall is poor.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
Standard Toilet(s) (Unit 1)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located to the left of Unit 1 as you enter.
- The shared toilet(s) is/are approximately 13m (14yd 8in) from the Unit 1 entrance.
- Inside the venue, there is not level access to the shared toilet(s).
- Lighting levels in the shared toilets are moderate to good.
Standard Toilet(s) (Unit 4)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located in the Unit 4 main foyer, between the 2 sets of doors.
- The shared toilet(s) is/are approximately 2m (2yd 7in) from the Unit 4 entrance first set of doors.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels are medium.
Additional Info
- Documents can be requested in Braille.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located in the areas surrounding the venue.
- A member of staff trained in BSL skills is normally on duty.
- Staff are trained to BSL level 1.
- Home visits / services are available.
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Comments
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- Some members of staff are also trained in sign-along.