You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a museum, a gallery and a cafe.
• Services / facilities within the grounds include Candie Gardens.

You are on Opening Times (Museum and Gallery - Winter). Skip to the next section.

Opening Times (Museum and Gallery - Winter)

• Monday 10:00 - 16:00.
• Tuesday 10:00 - 16:00.
• Wednesday 10:00 - 16:00.
• Thursday 10:00 - 16:00.
• Friday 10:00 - 16:00.
• Saturday 10:00 - 16:00.
• Sunday 10:00 - 16:00.

You are on Opening Times (Museum and Gallery - Summer). Skip to the next section.

Opening Times (Museum and Gallery - Summer)

• Monday 10:00 - 17:00.
• Tuesday 10:00 - 17:00.
• Wednesday 10:00 - 17:00.
• Thursday 10:00 - 17:00.
• Friday 10:00 - 17:00.
• Saturday 10:00 - 17:00.
• Sunday 10:00 - 16:00.

You are on Opening Times (Victoria Cafe - Winter). Skip to the next section.

Opening Times (Victoria Cafe - Winter)

• Monday 09:00 - 16:00.
• Tuesday 09:00 - 16:00.
• Wednesday 09:00 - 16:00.
• Thursday 09:00 - 16:00.
• Friday 09:00 - 16:00.
• Saturday 09:00 - 16:00.
• Sunday 10:00 - 16:00.

You are on Opening Times (Victoria Cafe - Summer). Skip to the next section.

Opening Times (Victoria Cafe - Summer)

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday 09:00 - 17:00.
• Sunday 10:00 - 16:00.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are available.
  • Standard marked parking bays are located on Candie Road.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • Blue Badge holders can park in the garden next to the museum by prior arrangement with the museum.
  • Please contact the museum for further information.
  • The parking on Candie Road is signed but not marked into individual bays.
  • There is room for approximately 10 cars.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 178cm (5ft 10in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading down to the entrance.

You are on Outside Access (Victoria Cafe). Skip to the next section.

Outside Access (Victoria Cafe)

• This information is for the entrance located at the side of the building.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 92cm (3ft).

You are on Level Change (Victoria Cafe). Skip to the next section.

Level Change (Victoria Cafe)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 2 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 5m (5yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are medium.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Level Change (Rona Cole Art Gallery). Skip to the next section.

Level Change (Rona Cole Art Gallery)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading from the gallery to the local history section.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp/slope is 139cm (4ft 7in).

You are on Level Change (Frossard Lecture Theatre). Skip to the next section.

Level Change (Frossard Lecture Theatre)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading up to the room.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The width of the ramp/slope is 110cm (3ft 7in).

You are on Outside Access (Exhibition Room Entrance). Skip to the next section.

Outside Access (Exhibition Room Entrance)

• This information is for the entrance located to the left as you enter the gallery from the reception.
• There is level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 132cm (4ft 4in).

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• Comments View
  • There are similar doors at the end of the Exhibition room, leading to the Discovery room.
  • There are similar doors to the left as you enter the main gallery from the reception, leading to the Greenhouse Art Exhibit. These doors are permanently held open (photograph 2).
  • There are similar doors to enter the Frossard Lecture Theatre (photograph 3).

You are on Museum. Skip to the next section.

Museum

• Exhibits cannot be audio described.
• Tactile signage for exhibits is not available.
• The availability of tactile signage does not depend on exhibition.
• Braille signage for exhibits is not available.
• Touch tours are not available.
• Video tours are not available.
• There is not a hearing assistance system.
• Concessions are available.
• There is a wheelchair to borrow.
• To borrow the wheelchair, ask at reception.

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• Comments View
  • There are a number of different exhibit rooms.
  • Some of the museum rooms have lower level information boards and interactive exhibits.
  • The lower level information boards are 92cm from the floor.
  • The interactives range from 56cm to 77cm from the floor.
  • There are buttons to activate video screens in some areas of the museum.
  • The height of the buttons ranges from 109cm to 133cm.
  • The gallery has some exhibits in wall mounted drawers.
  • The height to the handles ranges from 24cm to 101cm from the floor.

You are on Restaurant Bar Internal (Cafe Victoria). Skip to the next section.

Restaurant Bar Internal (Cafe Victoria)

• The following information is for the cafe.
• Once inside, there is level access to the service.
• Full table service is not available.
• Food or drinks are ordered from the counter.
• Food or drinks cannot be brought to the table.
• There is not a lowered section at the service counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 14m (15yd 11in) from the main entrance.
• The distance between the floor and the lowest table is 64cm (2ft 1in).
• The distance between the floor and the highest table is 64cm (2ft 1in).
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold snacks.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 18m (19yd 2ft) from the main entrance.
  • This accessible toilet is located in the corridor to the left of the main gallery as you enter from the reception.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 147cm x 257cm (4ft 10in x 8ft 5in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 81cm (2ft 8in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary, non-infectious waste and open waste paper bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 106cm (3ft 6in).
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 102cm (3ft 4in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 116cm (3ft 10in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 80cm (2ft 7in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 100cm (3ft 3in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located in the main corridor to the left of the main gallery as you enter from the reception.
  • The female and male toilets are approximately 22m (24yd 2in) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located in Candie Gardens.
• A member of staff trained in BSL skills is not normally on duty.