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Imperial Hotel

Rocquaine Bay, Torteval, Guernsey, GY8 0PS

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About this venue

For WhatPub information about the Imperial Hotel, please click here (opens new tab)

Access Guide

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Introduction

  • Services / facilities within the building include a Hotel with a Restaurant and Bar.

Location

  • There is a bus stop within 150m (164yds) of the venue.

Opening Times

  • The venue is open 24hrs.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the rear and left side of the hotel.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 250cm x 465cm (8ft 2in x 15ft 3in).
    • The nearest Blue Badge bay is 4m (4yd 1ft) from the Rear Accessible Entrance.
    • The furthest Blue Badge bay is 9m (9yd 2ft) from the Rear Accessible Entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the Hotel.
    • There is stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The width of the door opening is 75cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) both ways.
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 146cm.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 7 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do not cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.

Outside Access (Public Bar Entrance)

  • Entrance View
    • This information is for the entrance located at the left side of the building.
    • There is stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The width of the door opening is 59cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 135cm.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 3 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • There is not a/are not handrail(s) at the step(s).

Outside Access (Rear Accessible Entrance)

  • Entrance View
    • This information is for the entrance located at the rear of the Hotel, leading from the car park.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The width of the door opening is 88cm.
  • Ramp/Slope View
    • The ramp/slope is located just beyond the entrance.
    • The gradient of the ramp/slope is slight.
    • The width of the ramp/slope is 112cm (3ft 8in).
    • The lighting levels at the ramp/slope are moderate to good.

Reception

  • The desk/counter is 8m (8yd 2ft) from the Rear Accessible Entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is not a hearing assistance system.
  • Comments View
    • There are armchairs and a sofa in the lounge just in front of the Reception Area.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the Reception Area.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.

Level Change (Ground Floor Rear Corridor)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope gradient is steep.
  • The width of the ramp/slope is 90cm (2ft 11in).
  • Comments View
    • This ramp is located on the ground floor, in the corridor at the rear of the building, just past the Accessible Toilet when using the Rear Accessible Entrance.

Eating and Drinking (Imperial Public Bar)

  • The following information is for the bar.
  • The bar is located on the ground floor, to the rear left of the Hotel.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 2m (2yd 7in) from the Public Bar Entrance.
  • The distance between the floor and the lowest table is 69cm (2ft 3in).
  • The distance between the floor and the highest table is 73cm (2ft 5in).
  • The standard height for tables is 73cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Takeaway cutlery is not available.
  • Drinking straws are available.
  • Children are not welcomed in the bar area.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Level Change (Imperial Public Bar)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the rear left of the Bar.
  • There is/are 1 step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • This step is at the rear left of the Bar and leads to the pool table.

Eating and Drinking (Lounge Bar)

  • The following information is for the bar.
  • The bar is located in the front corridor, just before the Main Entrance, on the right if you enter via the Rear Accessible Entrance.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 18m (19yd 2ft) from the Rear Accessible Entrance.
  • The distance between the floor and the lowest table is 40cm (1ft 4in).
  • The distance between the floor and the highest table is 52cm (1ft 8in).
  • The standard height for tables is 52cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Takeaway cutlery is not available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Eating and Drinking (Hotel Restaurant)

  • The following information is for the restaurant.
  • The restaurant is located at the front right of the Hotel.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 17m (18yd 1ft) from the Rear Accessible Entrance.
  • The distance between the floor and the lowest table is 69cm (2ft 3in).
  • The distance between the floor and the highest table is 73cm (2ft 5in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Takeaway cups are not available.
  • Takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Other Floors (Hotel Restaurant)

  • Steps View
    • The floors which are accessible by stairs are LG, G and Mezzanine.
    • There are 15 steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are moderate to good.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are additional seating.

Other Floors (Main Staircase)

  • Steps View
    • The floors which are accessible by stairs are G, 1 and 2.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
    • The lighting levels are moderate to good.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are the bedrooms.
  • Comments View
    • There is a single manual door to enter/exit the stairwell from the first floor upwards.

Room (Room 8)

Level Change (First Floor Corridor)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on the first floor, in the corridor just before Room 10.
  • The ramp/slope gradient is steep.
  • The width of the ramp/slope is 83cm (2ft 9in).

Toilet with Adaptations (Ambulant - Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 5m (5yd 1ft) from the Rear Accessible Entrance.
    • This accessible toilet is located on the ground floor, on the right in the first corridor as you enter via the Rear Accessible Entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 147cm x 201cm (4ft 10in x 6ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are waste paper pedal bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 173cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 121cm.
    • The shelf is not located where it is reachable.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a low colour contrast between the external door and wall.
    • There is a low colour contrast between the internal door and wall.
    • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
    • There is a high colour contrast between the dropdown rail(s) and wall.
    • There is a high colour contrast between the walls and floor.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • The height of the baby change table once extended is 83cm (2ft 9in).

Standard Toilet(s) (Hotel)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located on the ground floor, in the corridor to the left as you enter via the Rear Accessible Entrance.
    • The female toilet(s) is/are approximately 4m (4yd 1ft) from the Rear Accessible Entrance.
    • Inside the venue, there is not level access to the female toilet(s).
    • Lighting levels in the female toilets are moderate to good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on the ground floor, on the right in the first corridor as you enter via the Rear Accessible Entrance.
    • The male toilet(s) is/are approximately 2m (2yd 7in) from the Rear Accessible Entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels in the male toilets are moderate to good.

Standard Toilet(s) (Imperial Bar)

Additional Info

  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.