You are on Opening Times. Skip to the next section.

Opening Times

• Monday 07:00 - 22:30.
• Tuesday 07:00 - 22:30.
• Wednesday 07:00 - 22:30.
• Thursday 07:00 - 22:30.
• Friday 07:00 - 22:30.
• Saturday 07:00 - 22:30.
• Sunday 07:00 - 22:30.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

Collapse all Expand all

• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • There are 0 designated parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located to the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double.
• The width of the door opening is 158cm (5ft 2in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 2 step(s) to the area/service.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

You are on Outside Access (Rear Entrance). Skip to the next section.

Outside Access (Rear Entrance)

• This information is for the entrance located to the rear of the building.
• There is level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are light.
• The width of the door opening is 84cm (2ft 9.07in).

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 6m (6yd 1ft) from the Main Entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are moderate to good.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

Collapse all Expand all

• Comments View
  • Background music can be turned off if requested.

You are on Other Floors. Skip to the next section.

Other Floors

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on the left going up.
  • There is a landing.
  • The lighting level is medium.
• Other View
  • The services on the floors which are not accessible are additional bedrooms.

You are on Restaurant Bar Internal (Restaurant). Skip to the next section.

Restaurant Bar Internal (Restaurant)

• The following information is for the restaurant.
• Full table service is available.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is 18m (19yd 2ft) from the rear entrance.
• The distance between the floor and the lowest table is 72cm (2ft 4in).
• The distance between the floor and the highest table is 72cm (2ft 4in).
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are available in large print.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is varied hot and cold meals.

Collapse all Expand all

• Comments View
  • Full stable service is available, except at Breakfast which is buffet style, and Sunday lunch which is a carvery.

You are on Restaurant Bar Internal (Bar). Skip to the next section.

Restaurant Bar Internal (Bar)

• The following information is for the bar.
• Once inside, there is level access to the service.
• Food is available from the bar.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is 20m (21yd 2ft) from the rear entrance.
• The distance between the floor and the lowest table is 68cm (2ft 3in).
• The distance between the floor and the highest table is 68cm (2ft 3in).
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are available in large print.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is varied hot and cold meals.

Collapse all Expand all

• Comments View
  • There is a slight gradient from the restaurant to the bar.

You are on Room. Skip to the next section.

Room

Collapse all Expand all

• General Information View
  • There are 38 rooms in total.
  • There are 7 standard ground floor rooms.
  • There are 18 standard rooms on other floors.
• Accessible Rooms View
  • There are not accessible ensuite facilities.
• Auxiliary Aids - General View
  • Some rooms have auxiliary aids for people with sensory impairments.
  • The available auxiliary aid(s) is(are) Teletext/subtitles.
  • The venue does provide other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with guests in rooms.
• Ground Floor Standard Rooms View
  • There are standard rooms on the ground floor.
  • There is level access to ground floor rooms.
  • Adjoining rooms are not available.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors cannot be accessed by lift.
  • Adjoining rooms are available.
• Comments View
  • 4 standard ground floor rooms have walk-in showers.
  • 1 standard ground floor room is large enough to fit a standard wheelchair in the shower.
  • There are also 13 Deluxe rooms which are in separate buildings to the hotel.
  • The hotel are able to provide grab rails, a raised toilet seat, and a shower stool if requested.

You are on Toilet with Adaptations (Poolside - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Poolside - Left Hand Transfer)

Collapse all Expand all

• Location and Access View
  • The toilet surveyed is located next to the outdoor swimming pool.
  • The distance from the rear entrance is 36m.
  • The most accessible route to the toilet has steep ramps or slopes and narrow walkways.
  • There is step-free access via ramp into the facility.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with no handrails.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The door is easy to open.
  • The width of the door opening is 81cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 178cm (width) x 216cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 111cm (from the side of the toilet pan).
  • There is a spatula flush on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 100cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 92cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 122cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is no mirror.
  • There is no shelf.
  • The cubicle has a waste bin.
  • There are no coat hooks.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located through the bar and to the left as you enter through the rear entrance.
  • The female and male toilets are approximately 12m (39.37008ft) from the rear entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are moderate to good.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located next to the outdoor swimming pool.
  • The shared toilet(s) is/are approximately 38m (124.67192ft) from the rear entrance.
  • Inside the venue, there is not level access to the shared toilet(s).
  • Lighting levels in the shared toilets are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the standard female toilets.
  • The height of the baby change table once extended is 106cm (3ft 5.73in).
  • Inside the venue, there is level access to the baby change facility.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• A member of staff trained in BSL skills is not normally on duty.