Access Guide
Opening Times
- Reception is staffed 24 hours per day.
Location
- The venue is situated within the centre of the town.
- This venue is situated in St Peter Port.
- The venue is not situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the venue.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 106cm (3ft 6in) wide.
Level Change (Main Entrance)
- There are steps to access this area / service.
- The steps are located in front of the entrance.
- There is / are 4 step(s) to the area / service.
- The step(s) is/are not clearly marked.
- The steps are deep.
- The steps do not have handrails.
Outside Access (Apartment Entrances)
- This information is for the entrance located at the front of the apartments.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 70cm (2ft 4in) wide.
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Comments
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- There are 6 apartments, 3 of which are on ground floor level.
Level Change (Apartment Entrances)
- There are steps to access this area / service.
- The steps are located in front of the entrance.
- There is / are 2 step(s) to the area / service.
- The step(s) is/are not clearly marked.
- The steps are medium.
- The steps do not have handrails.
Outside Access (Cottage Entrances)
- This information is for the entrance located at the front of the cottages.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 73cm (2ft 5in) wide.
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Comments
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- There are 7 cottages.
Level Change (Cottage Entrances)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading up to the entrance.
- The ramp or slope is permanent.
- There are steps to access this area / service.
- The steps are located in front of the entrance.
- There is / are 2 step(s) to the area / service.
- The step(s) is/are not clearly marked.
- The steps are deep.
- The steps do not have handrails.
Reception
- The desk/counter is 3m (3yd 10in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
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Comments
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- There is seating in the reception area.
- The seats have armrests.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- Lighting levels are varied.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is a landing.
- The lighting level is medium.
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Other
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- The services on the floors which are not accessible are standard rooms.
Room
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General Information
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- The Tourist Board rating is 3.
- There are 22 rooms in total.
- There are 5 standard ground floor rooms.
- There are 17 standard rooms on other floors.
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Accessible Rooms
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- There are not accessible ensuite facilities.
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Auxiliary Aids - General
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- Some rooms have auxiliary aids for people with sensory impairments.
- The available auxiliary aid(s) is(are) Teletext/subtitles/Ceefax.
- The venue does not provide other auxiliary aids for people with mobility impairments.
- Assistance dogs are welcome to stay with guests in rooms.
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Ground Floor Standard Rooms
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- There are standard rooms on the ground floor.
- There is not level access to ground floor rooms.
- Adjoining rooms are not available.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors cannot be accessed by lift.
- There is level access to standard rooms on other floors.
- Adjoining rooms are not available.
Eating and Drinking
- The following information is for the restaurant/bar.
- The restaurant is located to the left as you enter the main entrance.
- Full table service is available.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 3m (3yd 10in) from the main entrance.
- The distance between the floor and the lowest table is 40cm (1ft 4in).
- The distance between the floor and the highest table is 114cm (3ft 9in).
- The standard height for tables is 72cm.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Swimming Pool
- There is not a ramped entrance into the water.
- There is not a wet side chair available.
- There is not a hoist for wheelchair users to access the water.
- There are not steps into the swimming pool.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
Outside Access (Access to Rear Ground Floor Rooms)
- This information is for the entrance located at the rear of the venue.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 84cm (2ft 9in) wide.
Level Change (Access to Rear Ground Floor Rooms)
- There are steps to access this area / service.
- The steps are located leading up and down to the rooms.
- There is / are 7 step(s) to the area / service.
- The step(s) is/are not clearly marked.
- The steps are deep.
- The steps do not have handrails.
Toilet with Adaptations
- There are not accessible toilet facilities within this venue.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located ahead as you enter the restaurant.
- The female toilet(s) is/are approximately 6m (6yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located ahead as you enter the restaurant.
- The male toilet(s) is/are approximately 9m (9yd 2ft) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the standard female toilets.
- The height of the baby change table once extended is 120cm (3ft 11in).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located in the grounds.
- A member of staff trained in BSL skills is not normally on duty.