Access Guide
Introduction
- Related linkhttps://www.accessable.co.uk/guernsey/access-guides/la-fregate-hotel.
Opening Times
- Please contact the venue for details of opening times.
Location
- There is not a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
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Venue Car Park
View
- Parking is free for all users.
- The car park is located to the side of the hotel.
- The car park type is open air/surface.
- There is/are 0 designated parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located in the car park.
- There is level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single (with an unlocked extension leaf).
- The door(s) is / are light.
- The width of the door opening is 120cm (3ft 11in).
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Second set of doors
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- There is a small raised threshold in the doorway.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is / are single (with an unlocked extension leaf).
- The door(s) is / are light.
- The width of the door opening is 120cm (3ft 11in).
Inside Access
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- The lighting levels are medium.
Other Floors
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Steps
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- The floors which are accessible by stairs are LG-G-1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting levels are medium.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are the restaurant, bar and additional standard rooms.
Eating and Drinking
- The following information is for the restaurant/bar.
- The restaurant is located on the lower ground floor.
- The bar does serve food.
- Full table service is available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The distance between the floor and the lowest table is 58cm (1ft 11in).
- The distance between the floor and the highest table is 104cm (3ft 5in).
- The standard height for tables is 71cm.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is Fine Dining.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located on the lower ground floor.
- The female toilet(s) is/are approximately 25m (27yd 1ft) from the main entrance.
- Inside the venue, there is not level access to the female toilet(s).
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located on the lower ground floor.
- The male toilet(s) is/are 27m (29yd 1ft) from the main entrance.
- Inside the venue, there is not level access to the male toilet(s).
- Lighting levels are bright.
Level Change (Standard Female Toilets)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located between the wash basins and the toliet cubicles.
- There is/are 2 step(s) to the area/service.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
Level Change (Standard Male Toilets)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in the doorway.
- There is/are 1 step(s) to the area/service.
- The lighting levels at the step(s) are bright.
- The step(s) is/are clearly marked.
- The step(s) is/are deep (18cm+).
- There is not a/are not handrail(s) at the step(s).
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- The assistance dog toilet area is located in the car park.
- A member of staff trained in BSL skills is not normally on duty.