Skip to main content

La Hotel Michele

Les Hubits, St Martin, Guernsey, GY4 6NB

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Opening Times

  • The hotel is open Easter to October and then closed during the winter months.
  • At least one member of staff is onsite 24 hours per day but reception is not always staffed.
  • The dining room is usually open for breakfast between 08:00 and 09:15 and for dinner between 18:30 and 19:30.
  • Cold snacks can be ordered at other times.

Location

  • There is not a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located to the front and side of the building.
    • The car park type is open air/surface.
    • There is/are 0 designated parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are loose chippings.
    • The car park surface is loose chippings.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open away from you (push).
  • The doors are single width.
  • The door(s) is / are light.
  • The door opening is 74cm (2ft 5in) wide.

Level Change (Main Entrance)

  • There is a / are step(s) to access this area / service.
  • The step(s) is/are located in front of the entrance.
  • There is / are 2 step(s) to the area / service.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are deep.
  • The steps do have handrails.
  • The handrails are on the left going up.

Outside Access (Alternative Entrance)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 75cm (2ft 6in) wide.
  • Comments View
    • This is a fire exit which is sometimes used to give easier access to Rooms 14-17 on the ground floor.
    • It is necessary for staff to open the door from within.

Level Change (Alternative Entrance)

  • There is a / are step(s) to access this area / service.
  • The step(s) is/are located in the doorway.
  • There is / are 1 step(s) to the area / service.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are shallow.
  • The steps do not have handrails.

Reception

  • The desk is 3m (3yd 10in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high (110cm+).
  • The desk does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Inside Access

  • There is not level access to the service.
  • This venue does play background music.
  • Music is played in the lounge bar.
  • The lighting levels are varied.

Level Change (Ground Floor Rooms and Dining Room)

  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located leading down to the lower section of the ground floor.
  • There is / are 3 step(s) to the area / service.
  • The lighting levels at the steps are medium.
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium.
  • The steps do not have handrails.

Eating and Drinking (Dining Room)

  • The following information is for the restaurant.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 12m (13yd 4in) from the main entrance.
  • The distance between the floor and the lowest table is 65cm (2ft 2in).
  • The distance between the floor and the highest table is 71cm (2ft 4in).
  • Plastic / takeaway cups are available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and cold snacks.

Level Change (Standard Toilets and Lounge Bar)

  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located leading up to the raised section of the ground floor.
  • There is / are 1 step(s) to the area / service.
  • The lighting levels at the steps are medium.
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium.
  • The steps do not have handrails.

Eating and Drinking (Lounge Bar)

  • The following information is for the bar.
  • The bar does not serve food.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 23m (25yd 6in) from the main entrance.
  • The distance between the floor and the lowest table is 48cm (1ft 7in).
  • The distance between the floor and the highest table is 70cm (2ft 4in).
  • Plastic / takeaway cups are available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 12 steps between floors.
    • The steps are not clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
    • The lighting levels are bright.
  • Other View
    • The services / areas on the floors which are not accessible are additional rooms.
  • Comments View
    • There are two staircases.
    • The second staircase is located on the raised seaction of the ground floor and is the same except there is no landing.

Room

  • General Information View
    • There are 16 rooms in total.
    • There are 5 standard ground floor rooms.
    • There are 11 standard rooms on other floors.
  • Accessible Rooms View
    • There are not accessible ensuite facilities.
  • Auxiliary Aids - General View
    • Some hotel rooms have auxiliary aids for people with sensory impairments.
    • The available auxiliary aid(s) is(are) Teletext/subtitles.
    • The hotel does not provide other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with guests in rooms.
  • Ground Floor Standard Rooms View
    • There are standard rooms on the ground floor.
    • There is not level access to ground floor rooms.
    • Adjoining rooms are not available.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors cannot be accessed by lift.
    • There is not level access to standard rooms on other floors.
    • Adjoining rooms are not available.

Access To Swimming Pool and Garden

  • There are 2 rocky paths leading down to the outdoor swimming pool at the rear of the site.
  • One path leads down from the side car parking area and has 4 deep steps at the end.
  • The path has an uneven surface and the steps are not marked and do not have handrails.
  • The other path leads down to the swimming pool from the rear of the dining room via the garden.
  • There are 2 deep steps leading down to the garden.
  • The steps are not clearly marked and do not have handrails.
  • The garden slopes moderately downhill from the rear of the hotel.
  • The rocky path between the garden and the swimming pool is uneven and has 2 deep steps at the end leading to poolside.
  • The steps are not clearly marked and do not have handrails.

Swimming Pool

  • There is not level access from the changing area to the swimming pool.
  • There is not a wet side chair available.
  • There is not a hoist for wheelchair users to access the water.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Access To Changing Room

  • The changing room for the swimming pool is located off the rocky path between the garden and the pool.
  • There are 5 deep steps leading down to the changing room from the path.
  • The steps are not clearly marked and do not have handrails.

Changing Room

  • The changing room was being used for storage at the time of the survey.
  • There is a unisex standard toilet in the changing room.
  • There is a shower cubicle in the changing room.
  • The cubicle is accessed via a deep step.
  • Lighting levels are bright.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located at the rear of the garden.
  • A member of staff trained in BSL skills is not normally on duty.