Access Guide
Introduction
- Services / facilities within the building include a Hotel, Bar and Restaurant.
Location
- There is a bus stop within 150m (164yds) of the venue.
Opening Times (Hotel Reception)
- Monday 06:00 - 21:00.
- Tuesday 06:00 - 21:00.
- Wednesday 06:00 - 21:00.
- Thursday 06:00 - 21:00.
- Friday 06:00 - 21:00.
- Saturday 06:00 - 21:00.
- Sunday 06:00 - 21:00.
Opening Times (Food Service Times)
- Monday 12:00 - 14:00.
- Monday 18:00 - 21:30.
- Tuesday 12:00 - 14:00.
- Tuesday 18:00 - 21:30.
- Wednesday 12:00 - 14:00.
- Wednesday 18:00 - 21:30.
- Thursday 12:00 - 14:00.
- Thursday 18:00 - 21:30.
- Friday 12:00 - 14:00.
- Friday 18:00 - 21:30.
- Saturday 12:00 - 14:00.
- Saturday 18:00 - 21:30.
- Sunday 12:00 - 14:00.
- Sunday 18:00 - 21:30.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located in front of the venue.
- The car park type is open air/surface.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Rosie Jaques Bistro and Bar)
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Entrance
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- This information is for the entrance located at the front left of the Hotel.
- There is ramped/sloped and stepped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The width of the door opening is 77cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 148cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance, leading from the Car Park.
- The gradient of the ramp/slope is slight.
- The ramp/slope does not bypass the step(s).
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Step(s)
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- The step(s) is/are located in the doorway of the first door.
- There is/are 1 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 6cm.
- There is not a/are not handrail(s) at the step(s).
Outside Access (Hotel and Bar Entrance)
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Entrance
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- This information is for the entrance located at the front of the hotel.
- There is ramped/sloped and stepped access at this entrance.
- There is a bell/buzzer.
- The height of the bell/buzzer is 143cm (4ft 8in).
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 60cm.
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Ramp/Slope
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- The ramp/slope is located in front of the door.
- The gradient of the ramp/slope is steep.
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Step(s)
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- The step(s) is/are located in the doorway.
- There is/are 1 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 11cm.
- There is not a/are not handrail(s) at the step(s).
Reception (Hotel)
- The desk/counter is 5m (5yd 1ft) from the Hotel and Bar Entrance.
- There is not level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are good.
- There is not a hearing assistance system.
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Comments
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- There is seating in the Reception Area.
- The seating does not have armrests.
- There is a sofa and an armchair in the Reception Area.
- The sofa and armchair have armrests.
Inside Access
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in the Bar Area.
- Motorised scooters are not welcomed in public parts of the venue.
- The lighting levels are moderate to good.
Level Change (Inside Access)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in the doorway of the second set of doors leading to Rosie and Jacks Bistro Bar.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
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Comments
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- There are threshold boards in all doorways.
- The threshold boards cause a slight lip less than 2cm high.
Eating and Drinking (Bar)
- The following information is for the bar.
- The bar is located in the room to the right as you enter via the Hotel and Bar Entrance.
- The bar does serve food.
- Full table service is available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 3m (3yd 10in) from the Bar Entrance.
- The standard height for tables is 75cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is Bistro.
Eating and Drinking (Rosie and Jacques Bistro and Bar)
- The following information is for the restaurant/bar.
- The restaurant is located to the right as you enter via the Rosie and Jacques Bistro and Bar Entrance.
- The bar does serve food.
- Full table service is available.
- Food or drinks are not ordered from the service counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 5m (5yd 1ft) from the Rosie and Jaques Bistro and Bar Entrance.
- The standard height for tables is 67cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is Bistro.
Level Change (Rosie Jaques Bistro and Bar)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the left of the Bar leading to the Beer Garden.
- There is/are 3 step(s) to the area/service.
- The lighting levels at the step(s) are good.
- The step(s) is/are not clearly marked.
- The step(s) is/are deep (18cm+).
- There is not a/are not handrail(s) at the step(s).
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Comments
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- There are 3 steps to the left of the bar.
- One step is deep.
- 2 steps are shallow.
Room (Room 14)
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General Information
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- The Tourist Board rating is 3 Star.
- There are 24 rooms in total.
- There are 3 standard ground floor rooms.
- There are 21 standard rooms on other floors.
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Accessible Rooms
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- There are not accessible ensuite facilities.
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Auxiliary Aids - General
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- Some rooms have no auxiliary aids for people with sensory impairments.
- The venue does not provide other auxiliary aids for people with mobility impairments.
- The number of accessible rooms with baths is 0.
- The number of accessible rooms with wheel in showers is 0.
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Ground Floor Standard Rooms
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- There are standard rooms on the ground floor.
- There is not level access to ground floor rooms.
- Adjoining rooms are not available.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors cannot be accessed by lift.
- There is not level access to standard rooms on other floors.
- Adjoining rooms are not available.
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Comments
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- The room surveyed was No 14.
Standard Shower (Room 14)
- Shower facilities are available.
- The shower(s) surveyed is/are located within the Hotel Room bathroom.
- There is not level access to the shower facilities.
- The shower cubicle(s) / area is / are accessed via a medium step.
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Comments
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- There is a seat in the shower cubicle.
- The height of the seat is 48cm.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1-2.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting levels are good.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are additional rooms.
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Comments
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- Rooms 7, 11, 12 and 14 are on the ground floor.
- All other rooms are on the first or second floor.
Toilet with Adaptations
- Accessible toilet facilities are not available.
Standard Toilet(s) (Restaurant and Bar)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located ahead as you enter from the Rosie and Jacques Bistro and Bar Entrance.
- The female and male toilets are approximately 6m (6yd 1ft) from the Rosie and Jacques Bistro and Bar Entrance.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels in the female and male toilets are good.
Level Change (Restaurant and Bar Standard Toilets)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading to the Standard Female and Male Toilet Entrance.
- There is/are 4 step(s) to the area/service.
- The lighting levels at the step(s) are good.
- The step(s) is/are not clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the right going up the step(s).
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located in the areas in front of the Hotel.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
- Home visits / services are not available.