Access Guide
Introduction
- The hotel is closed from November to February.
Location
- This venue is situated in Forest.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- There are 0 designated parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 90cm (2ft 11in) wide.
Level Change (Main Entrance)
- There are steps to access this area / service.
- The steps are located in front of the entrance.
- There is / are 2 step(s) to the area / service.
- The step(s) is/are not clearly marked.
- The steps are medium.
- The steps do not have handrails.
Reception
- The reception desk is 2m (6ft 7in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk does not have a lowered section.
- Lighting levels are bright.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in the restaurant/bar.
- Lighting levels are varied.
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Comments
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- There is level access to one room only.
Restaurant Bar Internal
- The following information is for the restaurant.
- Full table service is available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 8m (8yd 2ft) from the staircase.
- The distance between the floor and the lowest table is 73cm (2ft 5in).
- The distance between the floor and the highest table is 73cm (2ft 5in).
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is They now only do breakfasts.
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Comments
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- The restaurant is located on the basement floor and has stepped access.
Room
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General Information
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- There are 25 rooms in total.
- There are 12 standard ground floor rooms.
- There are 13 standard rooms on other floors.
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Accessible Rooms
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- There are not accessible ensuite facilities.
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Auxiliary Aids - General
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- Some rooms have auxiliary aids for people with sensory impairments.
- The available auxiliary aid(s) is(are) Teletext/subtitles/Ceefax.
- The venue does not provide other auxiliary aids for people with mobility impairments.
- Assistance dogs are welcome to stay with guests in rooms.
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Ground Floor Standard Rooms
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- There are standard rooms on the ground floor.
- There is level access to ground floor rooms.
- Adjoining rooms are not available.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors cannot be accessed by lift.
- There is not level access to standard rooms on other floors.
- Adjoining rooms are not available.
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Comments
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- There are also 2 self-catering apartments which are located next to the swimming pool.
Level Change (Upper Ground Floor)
- There are steps to access this area / service.
- The steps are located leading to the upper section of the ground floor.
- There is / are 3 step(s) to the area / service.
- Lighting levels at the steps are medium.
- The step(s) is/are clearly marked.
- The steps are deep.
- The steps do have handrails.
Other Floors
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Steps
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- The floors which are accessible by stairs are B-G-1-2.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is not a landing.
- The lighting level is medium.
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Other
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- The services on the floors which are not accessible are the restaurant, toilets and additional rooms.
Level Change (Swimming Pool)
- There are steps to access this area / service.
- The steps are located on the route to the pool.
- There is / are 5 step(s) to the area / service.
- The step(s) is/are not clearly marked.
- The steps are deep.
- The steps do have handrails.
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Comments
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- The last step does not have handrails.
Level Change (Self Catering Apartments)
- There are steps to access this area / service.
- The steps are located leading up to the entrances.
- There is / are 3 step(s) to the area / service.
- The step(s) is/are clearly marked.
- The steps are deep.
- The steps do not have handrails.
Swimming Pool
- There is not a ramped entrance into the water.
- There is not a wet side chair available.
- There is not a hoist for wheelchair users to access the water.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
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Comments
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- There are no changing facilities.
Toilet with Adaptations
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located on the basement floor.
- The female and male toilets are 7m (22ft 12in) from the staircase.
- Inside the venue, there is not level access to the female and male toilet.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not normally on duty.