Access Guide
Introduction
- Lukis House is a child health centre.
Opening Times (Reception)
- Monday 08:30 - 17:00.
- Tuesday 08:30 - 17:00.
- Wednesday 08:30 - 17:00.
- Thursday 08:30 - 17:00.
- Friday 08:30 - 17:00.
- Saturday Closed.
- Sunday Closed.
Location
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located to the rear of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 1 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 210cm x 460cm (6ft 11in x 15ft 1in).
- The nearest designated bay is 14m (15yd 11in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- Visitors to Lukis House need to park in the blue zone and get a permit from reception to place in the windscreen.
Outside Access (Reception)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open away from you (push).
- The doors are single width.
- The door(s) is / are heavy.
- The door opening is 84cm (2ft 9in) wide.
Level Change (Reception)
- There is a ramp or slope to access this service.
- The ramp or slope is located to the right as you face the entrance.
- The ramp or slope is permanent.
- The ramp does not have handrails.
- The width of the ramp or slope is 79cm (2ft 7in).
- There is a / are step(s) to access this area / service.
- The step(s) is/are located in front of the entrance.
- There is / are 4 step(s) to the area / service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is / are medium.
- The steps do have handrails.
- The handrails are on both sides.
- The ramp/slope does not bypass the step(s).
Reception
- The desk is 3m (3yd 10in) from the reception entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height (77cm - 109cm).
- The desk does not have a low (76cm or lower) section.
- The lighting levels are bright.
- There is not a hearing assistance system.
Inside Access (Reception)
- There is level access to the service.
- There is not a hearing assistance system.
- The lighting levels are bright.
Outside Access (Clinic & Waiting room)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open away from you (push).
- The doors are double width.
- The door(s) is / are heavy.
- The door opening is 154cm (5ft 1in) wide.
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Second set of doors
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- There is a second set of doors.
- The door(s) open away from you (push).
- The doors are double width.
- The door(s) is / are heavy.
- The door opening is 120cm (3ft 11in) wide.
Level Change (Clinic & Waiting Room)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is permanent.
- The ramp does have handrails.
- The handrails are on the right going up.
Inside Access (Clinic & Waiting Room)
- There is level access to the service.
- There is not a hearing assistance system.
- The lighting levels are varied.
Outside Access (The Blue Meeting Room)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open towards you (pull).
- The doors are single width.
- The door(s) is / are heavy.
- The door opening is 93cm (3ft 1in) wide.
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Second set of doors
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- There is a second set of doors.
- The door(s) open away from you (push).
- The doors are single width.
- The door(s) is / are heavy.
- The door opening is 85cm (2ft 9in) wide.
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Comments
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- You need to ask at reception beforehand to gain access to the Blue Meeting Room.
Inside Access (The Blue Meeting Room)
- There is level access to the service.
- There is not a hearing assistance system.
- Motorised scooters are not welcomed in public parts of the venue.
- The lighting levels are medium.
Toilet with Adaptations
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Shared Toilet(s)
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- The unisex toilets are located in the clinic waiting area.
- Unisex toilets are 3m (3yd 10in) from the clinic & waiting room entrance.
- Inside the venue, there is level access to the unisex toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the standard unisex toilet.
- The height of the baby change table once extended is 77cm (2ft 6in).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not generally on duty.
- Home visits / services are available.