Access Guide
Introduction
- Services / facilities within the building include a swimming pool and fitness suite.
- Related link Les Rocquettes Hotel.
- Https://www.accessable.co.uk/states-of-guernsey/guernsey/access-guides/les-rocquettes-hotel
-
Comments
View
- The Mulberry Health Suite is located within Les Rocquettes Hotel.
- Please see Les Rocquettes Hotel access guide for additional information.
Location
- There is a bus stop within 150m (164yds) of the venue.
Opening Times
- Monday 06:30 - 21:00.
- Tuesday 06:30 - 21:00.
- Wednesday 06:30 - 21:00.
- Thursday 06:30 - 21:00.
- Friday 06:30 - 21:00.
- Saturday 07:00 - 21:00.
- Sunday 07:00 - 21:00.
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park is located in front of the venue.
- The car park type is open air/surface.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- There is an intercom.
- The height of the intercom is 147cm (4ft 10in).
- The main door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 154cm (5ft 1in).
-
Second set of doors
View
- There is a second set of doors.
- The door(s) open(s) automatically.
- The width of the door opening is 124cm (4ft 1in).
Level Change (Main Entrance)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading up to the entrance.
- There is/are 3 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
Outside Access (Accessible Entrance)
- This information is for the entrance located to the left of the main entrance.
- There is level access into the venue.
- The main door(s) open(s) both ways.
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 80cm (2ft 7in).
-
Second set of doors
View
- There is a small raised threshold in the doorway.
- There is a second set of doors.
- The door(s) open(s) both ways.
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 90cm (2ft 11in).
-
Comments
View
- This entrance gives access to the bar area.
- To reach recepton from this entrance there are 6 steps or a lift.
Level Change (Spa Entrance)
- There is a / are step(s) to access this area / service.
- The step(s) is / are located leading to the spa entrance.
- There is / are 4 step(s) to the area / service.
- The lighting levels at the steps are medium.
- The step(s) is/are clearly marked.
- The step(s) is / are deep.
- The steps do not have handrails.
- There is a standard and / or platform lift to access this service.
- The lift does bypass the step(s).
Lift
- There is a lift for public use.
- The lift is located immediately beyond the hotel accessible entrance.
- The lift is a platform lift.
- The platform lift accesses a small level change.
- The lift is 7m (7yd 1ft) from the hotel accessible entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 84cm x 130cm (2ft 9in x 4ft 3in).
- The controls for the lift are within 120cm from the floor.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is medium.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- The lighting levels are varied.
Swimming Pool
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is not a wet side chair available.
- There is not a hoist for wheelchair users to access the water.
- There are steps into the swimming pool.
- There are 4 steps.
- The steps do have handrails.
- The handrails are in the centre.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
Fitness Suite
-
Access to Fitness Suite
View
- The fitness suite is located to the right as you enter.
- The fitness suite is 12m (13yd 4in) from the accessible entrance.
- There is step free access to the fitness suite.
- There are not doors into the fitness suite.
-
IFI Accredited Fitness Suite
View
- No staff have received IFI Mark standard Disability Equality Training.
- IFI accredited equipment is available.
- For example: upper body multi-station.
- A portable hearing loop is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
-
Fitness Suite (General)
View
- Staff receive no training in assisting disabled people.
- A portable hearing loop is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Standard Changing Room (Male)
- There are standard changing rooms available.
- The standard changing room is 16m (17yd 1ft) from the the accessible entrance.
- The standard changing room is 7m (7yd 1ft) from the reception desk.
- The standard changing room is 5m (5yd 1ft) from the swimming pool.
- The standard changing rooms are located off the main corridor.
- There is level access to the standard changing rooms.
- Shower facilities are available within the changing room(s).
- There is not level access to the shower facilities.
- The shower cubicle(s) / area is / are accessed via a shallow step.
-
Comments
View
- There is also a similar female changing room off the main corridor.
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is no signage on or near the toilet door.
- The accessible toilet is 16m (17yd 1ft) from the accessible entrance.
- The accessible toilet is located offthe main corridor.
- There is level access to the accessible toilet.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door weight is light.
- The dimensions of the accessible toilet are 230cm x 270cm (7ft 7in x 8ft 10in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 77cm (2ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
-
Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is poor.
- The lighting levels are bright.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 80cm (2ft 7in).
Accessible Shower
- Accessible shower facilities are available.
- The showers are located within the accessible toilet.
- The facilities available in the accessible shower are handrails.
- There is level access to the services from the shower facilities.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilets are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilets are located within the male and female changing rooms.
- The female and male toilets are 23m (25yd 6in) from the accessible entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are bright.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- A member of staff trained in BSL skills is not normally on duty.