You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a Children's Soft Play Area, a Café and Party Rooms available for hire.
• Services / facilities within the grounds include a Playbarn.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Opening Times (Drive Through). Skip to the next section.

Opening Times (Drive Through)

• Monday Closed.
• Tuesday Closed.
• Wednesday 17:00 - 20:00.
• Thursday 17:00 - 20:00.
• Friday 17:00 - 21:00.
• Saturday 17:00 - 21:00.
• Sunday 17:00 - 20:00.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front of Oatlands Village.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 3 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 217cm x 470cm (7ft 1in x 15ft 5in).
  • The nearest Blue Badge bay is 40m (43yd 2ft) from the Main Entrance.
  • The furthest Blue Badge bay is 45m (49yd 8in) from the Main Entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • Overflow parking is available on the grassed area in front of the Main Car Park.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 90cm.

You are on Outside Access (Main Exit). Skip to the next section.

Outside Access (Main Exit)

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• Entrance View
  • This information is for the entrance located at the front of the building, to the left of the Main Entrance.
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 100cm.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 3m (3yd 10in) from the Main Entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is not a hearing assistance system.

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• Comments View
  • The lowered section is 80cm.
  • There is a bell if the desk is not manned.
  • The height of the bell is 108cm.
  • There are secure gates to enter the main area.
  • There are separate entry and exit gates.
  • Both gates are identical.
  • The gates are light.
  • The gates open away from you (push).
  • The clear opening width is 135cm.
  • The gates are magnetically locked and opened by a member of staff from the reception desk.
  • There is a bell to attract a member of staff to exit the play area.
  • The height of the bell is 137cm.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played throughout the building.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Drive Through. Skip to the next section.

Drive Through

• The Drive through is located on Oatlands Lane at the rear of the venue.
• Follow the road to the right of Oatlands Village Car Park and take the first left onto Oatlands Lane. Once on Oatlands Lane, the Drive Through is the first access point on the left. (Photographs 1 to 8).
• The route to the Drive Through is clearly signposted.
• There is a collection counter.
• The height of the collection counter is 90cm.
• Food and drink is ordered from this counter and then hand delivered to your car.
• Customers remain in their car at all times during the Drive Through collection process.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the café.
• The café is located ahead as you enter the building, beyond the secure gates at the reception.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 6m (6yd 1ft) from the Main Entrance.
• The standard height for tables is 73cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Eating and Drinking (Upstairs Servery). Skip to the next section.

Eating and Drinking (Upstairs Servery)

• The following information is for the café.
• The café is located on the first floor, ahead as you exit the lift.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 12m (13yd 4in) from the lift.
• The standard height for tables is 72cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Indoor Play Area. Skip to the next section.

Indoor Play Area

• The Indoor Play Area is located to the rear left of the building as you enter, at the rear of the Café.
• There is a Main Play Area for all ages.
• There is a Play Area for younger children, under 1.1m tall
• There is a Ball Pit and Soft Play Area for very young children.
• There is a range of play equipment including slides, punchbags, climbing frames, tunnels and ball pits.
• The flooring in the area is soft foam matting.

You are on Entrance (Make A Bear and Paint Your Own Pottery Studio). Skip to the next section.

Entrance (Make A Bear and Paint Your Own Pottery Studio)

• This information is for the entrance located to the left as you enter the building.

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• Entrance View
  • There is step-free access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 128cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 130cm.

You are on Make A Bear and Paint Your Own Pottery Studio. Skip to the next section.

Make A Bear and Paint Your Own Pottery Studio

• The Make A Bear and Paint Your Own Pottery Studio is located at the front left of the building as you enter.
• The Make A Bear area is located between the first and second set of doors for the studio.
• The height of the worksurfaces is 78cm.
• There are seats.
• The seats do not have armrests.
• There is ample room for a wheelchair user to manoeuvre.
• There is a 31cm deep recess under the worksurface.
• There is a sink in the pottery studio.
• The height of the sink is 77cm.
• The taps are lever mixer.

You are on Entrance (Highway 66 Mini Bowling Alley). Skip to the next section.

Entrance (Highway 66 Mini Bowling Alley)

• This information is for the entrance located to the centre left of the Main Play Area.

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• Entrance View
  • There is step-free access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 144cm.

You are on Highway 66 Mini Bowling Alley. Skip to the next section.

Highway 66 Mini Bowling Alley

• There are 4 bowling lanes.
• There are touchscreens at each lane.
• The height to the top of the touchscreens is 117cm.
• There is a step to the lanes.
• The height of the step is 18cm.
• There is a coin slot.
• The height of the coin slot is 54cm.
• The height of the ball return is 59cm.
• There is a jukebox.
• The height to the top control of the jukebox is 109cm.
• There is bench seating without armrests.

You are on Outside Access (Playbarn). Skip to the next section.

Outside Access (Playbarn)

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• Entrance View
  • This information is for the entrance located at the front right hand side of the building.
  • There is step-free access at this entrance.
  • There are no doors at this entrance.

You are on Playbarn. Skip to the next section.

Playbarn

• There are 2 sets of 3 trampolines to the right as you enter the Playbarn.
• The 1st set of trampolines have 6 medium height (17cm) steps with a handrail on the right going up (shown in photographs 1 - 3).
• The 2nd set of trampolines have 5 deep (22cm) steps with a handrail on the left going up (shown in photographs 4 - 6).
• There are doors to enter the trampolines.
• The doors are light and open towards you (pull).
• The width is 97cm.
• The areas around the trampoline are protected by foam and plastic matting.
• There enclosure consists of netting.
• There is a go kart area ahead as you enter (shown in photographs 7 - 10).
• There is 1 medium height (18cm) step to enter the go kart area.
• There is a Fire Blast game (shown in photographs 11 and 12).
• The height to the coin slot is 64cm.
• The height of the controls is 95cm.
• There is a standard American Pool table 89cm high (shown in photographs 13 and 14).
• There are 2 play diggers (shown in photographs 15 - 18).
• There is a deep (32cm) step to access the diggers.
• The height to the coin slot is 92cm.
• The height of the top control is 127cm.
• There are remote control cars (shown in photographs 19 - 20).
• The height to the coin slot is 74cm.
• The height to the top control is 105cm.
• There is a children's train (shown in photographs 21 - 22).
• The train is accessed by a gate.
• The gate is single, light and opens towards you (pull)
• The gate opening width is 87cm.
• There is a basketball game (shown in photograph 23).
• The height of the coin slot is 77cm.
• The height to the top control is 88cm.

You are on Party Rooms. Skip to the next section.

Party Rooms

• There are 4 Party Rooms on the first floor.
• The Party Room surveyed was the Red Room.
• The room is located along the corridor to the right as you exit the lift.
• The room is 7m from the lift.
• There is level access into the Party Room.
• The door is single, heavy and opens towards you (pull).
• The clear door width is 78cm.
• There are tables and chairs in the room.
• The height of the tables is 69cm.
• The chairs do not have armrests.
• There is a kitchenette.
• The height of the worksurfaces is 92cm.
• There is a wash basin.
• The height of the wash basin is 79cm.
• The taps are lever mixer.
• The is a sink.
• The height of the sink is 93cm.
• The taps are lever mixer.
• There is a fridge.
• The height to the handle is 78cm.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.
• Comments View
  • There are manual, double, heavy doors to access the staircase on all floors.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the rear of the building as you enter.
• The lift is a platform lift.
• The floors which are accessible by this lift are G and 1.
• Wall mounted information boards are not provided at lift landings.
• There are manual, double doors which may be difficult to open to access the lift lobby on all floors.
• The lift is approximately 14m (15yd 11in) from the Main Entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 110cm x 148cm (3ft 7in x 4ft 10in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

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• Comments View
  • There is a steep ramp to access the lift on the ground floor.

You are on Parent and Baby Room. Skip to the next section.

Parent and Baby Room

• There is a parent and baby room for public use.
• The parent and baby room is located on the first floor, along the corridor to the left as you exit the lift.
• The parent and baby room is approximately 15m from the lift.
• There is step-free access to the parent and baby room, via lift.
• Staff do not need to be notified for use of the room.
• There is pictorial and written text signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 111cm (3ft 8in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 95cm.
• The wash basin tap type is lever.
• There is/are not chair(s) in the parent and baby room.
• There is not a toilet in the parent and baby room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels are good.

You are on Accessible Toilet (Left Hand Transfer). Skip to the next section.

Accessible Toilet (Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 12m (13yd 4in) from the lift.
  • This accessible toilet is located on the first floor, along the left hand corridor as you exit the lift.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 192cm x 240cm (6ft 4in x 7ft 10in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 130cm (4ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are moderate to good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located on the first floor, along the corridor to the left as you exit the lift.
  • The female toilet(s) is/are approximately 14m (15yd 11in) from the lift.
  • Inside the venue, there is level access to the female toilet(s).
  • This is by lift.
  • Lighting levels in the female toilets are moderate to good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located on the first floor, along the corridor to the left as you exit the lift.
  • The male toilet(s) is/are approximately 7m (7yd 1ft) from the lift.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels in the male toilets are moderate to good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.