Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
Opening Times
- The venue is open 24hrs.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front of the venue.
- The car park type is open air/surface.
- There is/are 0 designated parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open away from you (push).
- The doors are single width.
- The door(s) is / are light.
- The door opening is 90cm (2ft 11in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is permanent.
- There is not a level landing at the top of the ramp.
- The ramp does have handrails.
- The handrails are on both sides.
Reception
- The desk is 13m (14yd 8in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high (110cm+).
- The desk does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
Eating and Drinking
- The following information is for the restaurant/bar.
- Full table service is available.
- Food or drinks are not ordered from the service counter.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 25m (27yd 1ft) from the main entrance.
- The distance between the floor and the lowest table is 70cm (2ft 4in).
- The distance between the floor and the highest table is 50cm (1ft 8in).
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is Fine Dining.
Room
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General Information
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- The Tourist Board rating is 3 star.
- There are 32 rooms in total.
- There are 6 standard ground floor rooms.
- There are 26 standard rooms on other floors.
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Accessible Rooms
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- There are not accessible ensuite facilities.
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Auxiliary Aids - General
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- Some rooms have no auxiliary aids for people with sensory impairments.
- The venue does not provide other auxiliary aids for people with mobility impairments.
- Assistance dogs are welcome to stay with guests in rooms.
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Ground Floor Standard Rooms
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- There are standard rooms on the ground floor.
- There is level access to ground floor rooms.
- None of these rooms are accessed by platform lift.
- Adjoining rooms are not available.
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Standard Rooms on Other Floors
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- There are standard rooms on other floors.
- The other floors cannot be accessed by lift.
- There is level access to standard rooms on other floors.
- Adjoining rooms are not available.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Swimming Pool
- There is not level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is not a wet side chair available.
- There is not a hoist for wheelchair users to access the water.
- There are steps into the swimming pool.
- There are 2 steps.
- The steps do have handrails.
- The handrails are in the centre.
- There is not a ladder type entrance into the water.
Level Change (Swimming Pool)
- There is a ramp or slope to access this service.
- The ramp or slope is located on the path leading to the entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The ramp does not have handrails.
- The width of the ramp or slope is 100cm (3ft 3in).
Standard Changing Room
- There are standard changing rooms available.
- The standard changing room is 10m (10yd 2ft) from the main entrance.
- The standard changing room is 30m (32yd 2ft) from the reception desk.
- The standard changing room is 8m (8yd 2ft) from the from the swimming pool.
- The standard changing rooms are located next to the pool.
- There is level access to the standard changing rooms.
- Shower facilities are not available within the changing room(s).
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Comments
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- The changing rooms were locked at the time of the survey.
Toilet with Adaptations
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located to the left of the main entrance.
- The female and male toilets are 8m (8yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.