Access Guide
Introduction
- Services / facilities within the building include a Restaurant with full table service.
- Services / facilities within the grounds include Alfresco Dining with Bars.
Location
- There is a bus stop within 150m (164yds) of the venue.
Opening Times (Food)
- Monday Closed.
- Tuesday 12:00 - 14:30.
- Tuesday 18:00 - 21:45.
- Wednesday 12:00 - 14:30.
- Wednesday 18:00 - 21:45.
- Thursday 12:00 - 14:30.
- Thursday 18:00 - 21:45.
- Friday 12:00 - 14:30.
- Friday 18:00 - 21:45.
- Saturday 12:00 - 14:30.
- Saturday 18:00 - 21:45.
- Sunday Closed.
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Comments
View
- The Bar is normally open until later for drinks only.
- The opening times for the Bar may vary due to seasonal opening.
Parking
- The venue does not have its own car park.
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Public Car Parks
View
- There is not a/are not Blue Badge parking bay(s) available within the car park.
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On Street Blue Badge Parking
View
- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located on Castle Emplacement and at the South Esplanade.
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Drop-off Point
View
- There is not a designated drop off point.
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Comments
View
- The standard on street parking bays on Castle Emplacement are not individually marked.
- There is ample on street standard parking available.
Outside Access (Main Entrance)
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Entrance
View
- There is step-free access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The width of the door opening is 210cm.
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Comments
View
- There are barriers at the entrance.
- The barriers are 168cm wide.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in all areas.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are moderate to good.
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Comments
View
- The External Courtyard is cobbled.
- The cobbles create uneven surfaces.
Entrance (External Bar to Restaurant, Right Entrance)
- This information is for the entrance located to the right of Bottega Bar.
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Entrance
View
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 182cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
View
- The ramp/slope is located just beyond the door.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
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Comments
View
- There is a similar entrance door to the left of the Bar as shown in photographs 5 to 8.
Eating and Drinking (Bottega External Bar)
- The following information is for the bar.
- The bar is located in the external courtyard, to the right as you enter.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- All tables are permanently fixed.
- All chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 4m (4yd 1ft) from the main entrance.
- The standard height for tables is 101cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Eating and Drinking (Main Internal Bar)
- The following information is for the bar.
- The bar is located to the left as you enter via the External Bar to Restaurant, Right Entrance.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 5m (5yd 1ft) from the External Bar to Restaurant, Right Entrance.
- The standard height for tables is 98cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Eating and Drinking (Main Restaurant)
- The following information is for the restaurant.
- The restaurant is located ahead as you enter via the External Bar to Restaurant, Right Entrance.
- Full table service is available.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 10m (10yd 2ft) from the External Bar to Restaurant, Right Entrance.
- The distance between the floor and the lowest table is 72cm (2ft 4in).
- The distance between the floor and the highest table is 106cm (3ft 6in).
- The standard height for tables is 106cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Other Floors
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Steps
View
- The floors which are accessible by stairs are G, M, 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are moderate to good.
Accessible Toilet(s) (Right of Internal Bar - Right Hand Transfer)
- There is an/are accessible toilet facilities in this area.
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Location and Access
View
- This accessible toilet is located in the corridor on the left as you enter via the External Bar to Restaurant, Right Entrance. Just past the Internal Bar.
- This accessible toilet is approximately 10m (10yd 2ft) from the External Bar to Restaurant, Right Entrance.
- There is step-free access into the accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is tactile, pictorial and written text signage on or near the toilet door.
- The door opens by sliding.
- The door has a closer and maybe difficult for some to open.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 81cm.
- The door has a horizontal grab rail.
- The dimensions of the accessible toilet are 153cm x 208cm (5ft x 6ft 10in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 90cm (2ft 11in).
- The transfer space is obstructed by a pedal bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are pedal bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 171cm from the floor.
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Position of Fixtures
View
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 84cm (2ft 9in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 71cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- Taps do not have clear markings to indicate hot and cold settings.
- There is not a soap dispenser.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 88cm (2ft 11in).
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Colour Contrast and Lighting
View
- There is a high colour contrast between the external door and wall.
- There is a high colour contrast between the internal door and wall.
- There is a high colour contrast between the dropdown rail(s) and wall.
- There is a high colour contrast between the wall-mounted grab rail(s) and wall.
- There is a high colour contrast between the wash basin wall-mounted grab rail(s) and wall.
- There is a high colour contrast between the toilet seat and pan.
- There is a high colour contrast between the walls and floor.
- The lighting levels are good.
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Baby Changing Facilities
View
- Baby changing facilities are located within the accessible toilet.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 80cm (2ft 7in).
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Opposite Transfer Toilet(s)
View
- There is not an opposite transfer toilet in this location.
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Comments
View
- The soap dispenser is hand held.
Standard Toilet(s)
- There is/are 1 male toilet(s) located to the left as you enter via the External Bar to Restaurant, Right Entrance.
- There is/are 1 female toilet(s) located External Bar to Restaurant, Right Entrance.
- The type of signage on or near the standard toilet door(s) is tactile and pictorial.
- Ambulant toilet cubicles are not available.
- There is a male standard toilet with a lowered urinal.
- The wash basin tap types in standard toilets are lever.
- The lighting levels are moderate to good in the male and female standard toilets.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.