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Specsavers

Market Street, St Peter Port, Guernsey, GY1 1HB

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Access Guide

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Location

  • The venue is in a pedestrian area.
  • There is not a bus stop within 150m (164yds) of the venue.

Opening Hours

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is South Car Park.
    • The car park is located on Albert Pier.
    • There is a/are Blue Badge parking bay(s) available within the car park.
  • On Street Blue Badge Parking View
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 260cm x 600cm (8ft 6in x 19ft 8in).
    • On street Blue Badge parking is located on Market Street, outside the Co-op.
  • On Street Standard Parking View
    • Clearly signed and / or standard marked parking bays are not available.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • There is on-street parking nearby on Fountain Street and High Street, but this is not divided into bays.
    • There are additional Blue Badge bays on High Street.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the store.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The width of the door opening is 85cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the doors.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.

Reception

  • The desk/counter is 2m (2yd 7in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are good.
  • There is not a hearing assistance system.

Waiting Room / Area

  • There is a waiting room / area.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is carpet.
  • There is room for a wheelchair user to manoeuvre.
  • Seating in this area includes; chairs with armrests.
  • No chairs are permanently fixed.
  • There is a high colour contrast between the walls and floor.
  • Lighting levels are good.
  • The waiting room / area does have background music playing.
  • There is not a television.
  • There is space for an assistance dog to rest within the seating area.
  • Vending machines are not available.
  • Comments View
    • There is also a waiting area on the first floor (shown in photograph 2).
    • There is level access to this waiting area by lift.
    • There is room for a wheelchair to manoeuvre.
    • There is space for an assistance dog to rest.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the ground floor shop and waiting areas.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are good.

Consultation Desks

  • There are 6 consultation desks available on the ground floor.
  • The desk heights are 73cm.
  • There are chairs without armrests.
  • No chairs are fixed.
  • All tables are fixed.
  • The nearest consultation desk is 15m from the main entrance.

Test and Diagnosis Rooms

  • The Test, Diagnosis, Audiology and Short Form Rooms are on the first floor.
  • These rooms contain adjustable chairs, with and without armrests.
  • None of the chairs are fixed (including the large green chair in the Diagnosis Rooms).
  • All tables are fixed.
  • The closest Test and Diagnosis Room is 4m from the lift.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the right going up.
    • There is a landing.
    • The lighting levels are good.
  • Comments View
    • After the landing, there are handrails on both sides of the stairs.

Lift

  • There is a lift for public use.
  • The lift is located at the rear of the shop, to the far left.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G, 1, 2.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 20m (21yd 2ft) from the main entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 89cm (2ft 11in).
  • The dimensions of the lift are 109cm x 148cm (3ft 7in x 4ft 10in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Toilet with Adaptations

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is no signage on or near the toilet door.
    • This accessible toilet is approximately 2m (2yd 7in) from the lift at the second floor.
    • This accessible toilet is located on the second floor, immediately to the left as you exit the lift.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 79cm (2ft 7in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 146cm x 231cm (4ft 9in x 7ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 86cm (2ft 10in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • There is a low visual contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Comments View
    • The accessible toilet can be used by all patrons.

Additional Info

  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are available.