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St Martins Surgery

Les Camps du Moulin, St Martin, Guernsey, GY4 6DA

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located straight ahead as you enter through the GP surgery entrance, on the left hand side of the corridor beyond the reception waiting area.
    • The toilet with adaptations has a right hand transfer space.
    • The toilet with adaptations was out of order when surveyed (September 2025).
    • The shared step-free standard toilet facilities are located straight ahead as you enter through the GP surgery entrance, through the reception waiting area and on the right.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the standard shared toilet cubicle.
    • The height of the baby change table is 94cm.

Parking

  • Car Park View
    • The car park is located in front of the building, off Les Camps du Moulin.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and block paving.
    • There are 6 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 310cm (width) x 484cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 110cm.
    • The nearest designated bay is 9m from the GP surgery entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and bollards.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (GP Surgery)

  • This entrance is located at the front of the building, leading in from the car park.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance, however one door is locked or bolted.
  • The locked door can be opened on request.
  • The doors open away from you.
  • The width of the opening is 76cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium visual contrast.

Entrance (Pharmacy - Pharmacy and Prescriptions)

  • This entrance is located at the front of the Pharmacy and Prescriptions section of the pharmacy, leading in from the car park.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 149cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.

Entrance (Pharmacy - Health and Beauty)

  • This entrance is located at the front of the Health and Beauty section of the pharmacy, leading in from the car park.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors open both ways.
  • The width of the opening is 153cm.
  • The doors have a low visual contrast.

Reception (GP Surgery)

  • The reception is located straight ahead as you enter the building through the GP surgery entrance.
  • The distance from the GP surgery entrance is 11m.
  • There is step-free level access to reception.
  • The height of the reception desk is 103cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 94cm.
  • The reception has windows.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: tables.

Getting Around

  • There is step-free level access throughout all areas.
  • Access throughout may include doors permanently held open, narrow walkways and narrow aisles (less than 120cm).
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in all areas.
  • Some of the walls have a reflective finish.
  • There is background noise in some areas of the venue.
  • Wayfinding signage is not provided.
  • Seating available in the walkways includes: chairs with armrests, chairs without armrests and benches.
  • Lighting levels vary due to the size of the space.

Consultation / Medical Room (Consulting Room 2)

  • There are 7 consultation/medical rooms available.
  • The room surveyed was; Consulting Room 2.
  • The room is located straight ahead as you enter through the GP surgery entrance, on the left hand side of the corridor beyond the reception waiting area.
  • The most accessible route to the room has step-free level access, doors permanently held open and narrow walkways.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 85cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a medium visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 190cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.
  • The tables are fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Shop (Pharmacy - Pharmacy and Prescriptions)

  • Getting Around View
    • There is step-free level access throughout all areas.
    • Access throughout may include narrow aisles (less than 120cm).
    • The majority of main aisle widths are between 150cm - 180cm.
    • The majority of product aisle widths are between 150cm - 180cm.
    • Some aisles are obstructed by product stands, which are on coasters and easily moveable.
    • Some flooring is shiny.
    • There is a high visual contrast between the shelving and floor throughout this area.
    • Some of the walls have a reflective finish.
    • There is background noise.
    • Signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • The colour, design and typeface of signs is consistent throughout.
    • Seating available on this floor includes: chairs without armrests and benches.
    • Customers can obtain online items from the main pharmacy and prescriptions counter.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • The checkout area is located to the rear of the pharmacy.
    • There is step-free level access to the checkout area.
    • The venue has a payment counter.
  • Payment Counter View
    • The counter surveyed was the main pharmacy and prescriptions counter.
    • Signage is provided for the counter.
    • Signage is clearly visible with high contrasting colours.
    • The queue width is at least 150cm and there is no need to turn.
    • The payment counter has patterned/distracting backgrounds.
    • The height of the payment counter is 108cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 90cm.
    • The card payment machine is portable.
    • There is not a hearing assistance system.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Shop (Pharmacy - Health and Beauty)

  • Getting Around View
    • There is step-free level access throughout all areas.
    • Access throughout may include narrow aisles (less than 120cm).
    • The majority of main aisle widths are between 150cm - 180cm.
    • The majority of product aisle widths are between 150cm - 180cm.
    • Some aisles are partially obstructed by basket stands.
    • Some flooring is shiny.
    • There is a high visual contrast between the shelving and floor throughout this area.
    • Some of the walls have a reflective finish.
    • There is background noise.
    • Signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • The colour, design and typeface of signs is consistent throughout.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • The checkout area is located straight ahead as you enter the pharmacy through the Health and Beauty pharmacy entrance.
    • There is step-free level access to the checkout area.
    • The venue has a payment counter.
  • Payment Counter View
    • The counter surveyed was the payment counter.
    • Signage is provided for the counter.
    • Signage is clearly visible with high contrasting colours.
    • The queue width is at least 150cm and the width at each turn is at least 150cm.
    • The payment counter has patterned/distracting backgrounds.
    • The height of the payment counter is 90cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 76cm.
    • The card payment machine is portable.
    • There is not a hearing assistance system.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Toilet with Adaptations (Shared - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located straight ahead as you enter through the GP surgery entrance, on the left hand side of the corridor beyond the reception waiting are.
    • The distance from the GP surgery entrance is 28m.
    • The most accessible route to the toilet has step-free level access, doors permanently held open and narrow walkways.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 85cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 149cm (width) x 196cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 82cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 94cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 116cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 92cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There is one coat hook.
    • The coat hook is 114cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • This facility was out of order when surveyed (September 2025).