You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include self contained flats and a cafe.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front of and to the side of the venue.
  • The car park type is open air/surface.
  • There is/are 0 designated parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is block paving.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (North Building). Skip to the next section.

Outside Access (North Building)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The intercom is in a suitable position to allow wheelchair users to gain access.
• The main door(s) open automatically.
• The doors are double width.
• The door opening is 114cm (3ft 9in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open automatically.
  • The doors are single width.
  • The door opening is 158cm (5ft 2in) wide.

You are on Outside Access (Reception North Building). Skip to the next section.

Outside Access (Reception North Building)

• This information is for the entrance located to the right as you enter the first set of doors for the north building.
• There is level access into the venue.
• The main door(s) open away from you (push).
• The doors are single width.
• The door(s) is / are heavy.
• The door opening is 90cm (2ft 11in) wide.

You are on Reception (North Building). Skip to the next section.

Reception (North Building)

• The desk is 2m (2yd 7in) from the north building reception entrance.
• There is level access to reception from the entrance.
• The reception desk is low (76cm or lower).
• The lighting levels are bright.

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• Comments View
  • Seating is available in the reception office.

You are on Inside Access (North Building). Skip to the next section.

Inside Access (North Building)

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music/noise.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are adjustable.

You are on Other Floors (North Building). Skip to the next section.

Other Floors (North Building)

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• Steps View
  • The floors which are accessible by stairs are 1-2-3.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.
• Comments View
  • These stairs are located in the top left hand corner of the north building.
  • There are additional similar stairways in this building.

You are on Lift (North Building). Skip to the next section.

Lift (North Building)

• The lift is located along the main corridor.
• The lift is a standard lift.
• The floors which are accessible by this lift are 1-2-3.
• The lift is 14m (15yd 11in) from the north building entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 89cm (2ft 11in).
• The dimensions of the lift are 108cm x 210cm (3ft 7in x 6ft 11in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Outside Access (Flat 233). Skip to the next section.

Outside Access (Flat 233)

• This information is for the entrance located at the front of flat 233.
• There is level access into the venue.
• Level access is via lift.
• The bell is not in a suitable position to allow wheelchair users to gain access.
• The main door(s) open away from you (push).
• The doors are single width.
• The door(s) is / are heavy.
• The door opening is 87cm (2ft 10in) wide.

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• Second set of doors View
  • There is a small raised threshold in the doorway.

You are on Inside Access (Flat 233). Skip to the next section.

Inside Access (Flat 233)

• There is level access to the service.
• There is not a hearing assistance system.
• The lighting levels are varied.

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• Comments View
  • There are wider internal doors in the flats.
  • The doors are single.
  • All doors open away from you (push) when entering the flat.
  • The doors are light.
  • All doors are 90cm wide.
  • The plug sockets in the flat are raised.
  • The plug sockets are 50cm from the floor.
  • There is a fully functional pull cord emergency alarm in the living room.
  • The alarm has an intercom.
  • The height of the intercom is 117cm to the top of the controls.
  • There are 4 coat hooks.
  • 2 coat hooks are placed at lower level.

You are on Room (Flat 233). Skip to the next section.

Room (Flat 233)

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• Accessible Rooms View
  • There are accessible ensuite facilities.
• Location and Access View
  • The accessible room viewed is 14m (15yd 11in) from the lift.
  • There is level access from an accessible entrance.
  • This is by lift.
• Accessible Room View
  • The width of the door is 88cm.
  • The height of the bed is 64cm.
  • The measurement between the bed base and floor is 29cm (11in).
  • Light switches are within 120cm from floor level.
  • There is a functional emergency alarm in the room.
  • It is not a push button style alarm.
  • An adjoining room is not available.
  • Assistance dogs are welcomed to stay with guests in accessible rooms.
• Accessible Ensuite View
  • The width of the door to the ensuite is 90cm (2ft 11in).
  • The door opens outwards.
  • The door weight is heavy.
  • The door is locked by a lever twist.
  • The dimensions of the accessible ensuite are 179cm x 280cm (5ft 10in x 9ft 2in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 130cm (4ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • The toilet seat is 48cm (1ft 7in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm in height.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The height of the sink is 82cm (2ft 8in).
  • The tap type is lever.
  • There is a mixer tap for the sink.
  • There is a functional emergency alarm available in the ensuite.
  • Disposal facilities are available.
  • There are mirrors.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
• Bath and Shower View
  • There is not a bath.
• Wheel In Shower View
  • There is a wheel in shower.
  • The shower head is adjustable.
  • The shower control type is lever.
  • There is a shower chair.
  • There are handrails available for the shower.
• Signage, colour contrast and lighting in accessible rooms View
  • There is no additional signage on or near the hotel door.
  • The colour contrast between the external hotel room door and wall is high.
  • The colour contrast between the walls and floor is high.
  • The colour contrast between the internal hotel room door and wall is high.
  • The colour contrast between the external ensuite door and wall is high.
  • Lighting levels are bright.
• Colour contrast and lighting in accessible ensuite View
  • The colour contrast between the internal ensuite door and wall is high.
  • The colour contrast between the walls and floor in the ensuite is high.
  • The colour contrast between the dropdown rails and wall is medium.
  • The colour contrast between the grab rails and wall is medium.
  • Lighting levels are bright.
• Comments View
  • There are identical doors to enter the accessible bathroom.
  • The door surveyed leads from the hallway.
  • There is another door leading from the bedroom.
  • These are all self contained flats with assistance available 24/7.
  • Each flat can be adapted to suit an individual's needs.
  • Auxiliary aids can be supplied on request.
  • The roof joists are reinforced so if needed a ceiling hoist can be fitted from the bedroom to the shower room.

You are on Kitchen (Flat 233). Skip to the next section.

Kitchen (Flat 233)

• There is a kitchen.
• There are no lower level kitchen units.
• The height of the kitchen units is 91cm.
• There is a sink.
• The height of the sink is 91cm.
• There is a built in oven and hob.
• The height of the controls on the oven is 140cm.
• The height of the hob is 91cm.

You are on Living Room (Flat 233). Skip to the next section.

Living Room (Flat 233)

• There is a living room.
• There is a sofa and an armchair.
• The height of the sofa and armchair is 47cm.
• The sofa and armchair do have arm rests.
• There is a TV.
• The height of the TV to the top of the screen is 111cm.
• There is a coffee table.
• The height of the coffee table is 49cm.
• There is a dining table and 3 chairs.
• The height of the dining table is 72cm.
• One of the chairs does have armrests.

You are on Toilet with Adaptations (North Building). Skip to the next section.

Toilet with Adaptations (North Building)

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is 5m (5yd 1ft) from the north building entrance.
  • This accessible toilet is located between the first and second set of doors.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 201cm x 210cm (6ft 7in x 6ft 11in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 134cm (4ft 5in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is poor.
  • The lighting levels are bright.

You are on Standard Toilet(s) (North Building). Skip to the next section.

Standard Toilet(s) (North Building)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.
• Comments View
  • The accessible toilet also serves as a standard toilet.

You are on Outside Access (South Building Car Park Entrance). Skip to the next section.

Outside Access (South Building Car Park Entrance)

• This information is for the entrance located in the car park.
• There is not level access into the venue.
• The intercom is not in a suitable position to allow wheelchair users to gain access.
• The main door(s) open automatically (away from you).
• The doors are double width.
• The door opening is 146cm (4ft 9in) wide.

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• Comments View
  • The doors are operated by a key fob to enter.
  • The doors are operated by push pad to exit.
  • The doors can be opened manually.
  • The doors are power assisted when opening manually.

You are on Level Change (South Building Car Park Entrance). Skip to the next section.

Level Change (South Building Car Park Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.

You are on Outside Access (South Building Entrance to Flats). Skip to the next section.

Outside Access (South Building Entrance to Flats)

• This information is for the entrance located at the side of the building.
• There is level access into the venue.
• The main door(s) open automatically.
• The doors are double width.
• The door opening is 115cm (3ft 9in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open automatically.
  • The doors are double width.
  • The door opening is 115cm (3ft 9in) wide.

You are on Outside Access (Cafe Amiti Entrance). Skip to the next section.

Outside Access (Cafe Amiti Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open automatically.
• The doors are double width.
• The door opening is 116cm (3ft 10in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open automatically.
  • The doors are double width.
  • The door opening is 114cm (3ft 9in) wide.
• Comments View
  • This entrance is at the front of the south building and leads directly into the cafe area.

You are on Level Change (Cafe Amiti Entrance). Skip to the next section.

Level Change (Cafe Amiti Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.

You are on Outside Access (Reception (South Building)). Skip to the next section.

Outside Access (Reception (South Building))

• This information is for the entrance located to the left as you enter the south building.
• There is level access into the venue.
• The main door(s) open away from you (push).
• The doors are single width.
• The door(s) is / are heavy.
• The door opening is 88cm (2ft 11in) wide.

You are on Reception (South Building). Skip to the next section.

Reception (South Building)

• The desk is 3m (3yd 10in) from the reception (south building) entrance.
• There is level access to reception from the entrance.
• The reception desk is low (76cm or lower).
• The lighting levels are bright.

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• Comments View
  • Seating is available in the reception office.

You are on Inside Access (South Building). Skip to the next section.

Inside Access (South Building)

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music/noise.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Eating and Drinking (Cafe Amiti (South Building)). Skip to the next section.

Eating and Drinking (Cafe Amiti (South Building))

• The following information is for the cafe.
• The cafe is located on the ground floor of the south building.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is 15m (16yd 1ft) from the south building car park entrance.
• The standard height for tables is 69cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is available.
• Drinking straws are available.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Communal Lounge (South Building). Skip to the next section.

Communal Lounge (South Building)

• There is a communal lounge within the south building.
• The lounge is situated along the main corridor to the right of reception.
• The communal lounge is 14m from the south building car park entrance.
• There are 2 sofas in the living area.
• The height of the sofas is 42cm.
• There are tables and armchairs in the communal lounge area.
• The height of the tables is 70cm.
• The armchairs have armrests.
• There are coffee tables.
• The height of the coffee tables is 51cm.
• There is a large screen TV.
• The height to the top of the TV screen is 190cm.

You are on Other Floors (South Building). Skip to the next section.

Other Floors (South Building)

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• Steps View
  • The floors which are accessible by stairs are 1-2-3.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.
• Comments View
  • The staircase surveyed was at the front of the building.
  • There is an identical staircase towards the rear of the building.

You are on Lift (South Building). Skip to the next section.

Lift (South Building)

• There is a lift for public use.
• The lift is located along the corridor to the left, just past the south building car park entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are 1-2-3.
• The lift is 8m (8yd 2ft) from the south building car park entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 107cm x 210cm (3ft 6in x 6ft 11in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

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• Comments View
  • A key fob is needed to activate this lift.
  • This lift accesses the accommodation areas on the second and third floors.

You are on Accessible Bathroom. Skip to the next section.

Accessible Bathroom

• There is an accessible bathroom.
• The accessible bathroom is at the rear of the south building on the left, along the corridor just past the communal lounge area.
• The accessible bathroom is 28m from the south building car park entrance.
• There is a door to the accessible bathroom.
• The door opens outwards (pull) and has written text on it.
• The door is heavy.
• The door is 89cm wide.
• There is a bath with a chair hoist.
• The height of the bath is 70cm high.
• The bath has mixer taps.
• These are twist taps.
• There is a standard shower in the bath.
• The standard shower has a fixed head.

You are on Toilet with Adaptations (Accessible Bathroom (South Building)). Skip to the next section.

Toilet with Adaptations (Accessible Bathroom (South Building))

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is written text and pictorial signage on or near the toilet door.
  • This accessible toilet is 30m (32yd 2ft) from the south building car park entrance.
  • This accessible toilet is located within the accessible bathroom.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 89cm (2ft 11in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 153cm x 259cm (5ft x 8ft 6in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 75cm (2ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.

You are on Toilet with Adaptations (Rear Corridor (South Building)). Skip to the next section.

Toilet with Adaptations (Rear Corridor (South Building))

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is written text and pictorial signage on or near the toilet door.
  • This accessible toilet is 26m (28yd 1ft) from the south building car park entrance.
  • This accessible toilet is located along the rear corridor, on the left just past the communal lounge.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 219cm x 215cm (7ft 2in x 7ft 1in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 121cm (3ft 12in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are not available.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 78cm (2ft 7in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.

You are on Standard Toilet(s) (South Building). Skip to the next section.

Standard Toilet(s) (South Building)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Shared Toilet(s) View
  • The unisex toilets are located in the main foyer, to the right of reception.
  • Unisex toilets are 8m (8yd 2ft) from the south building car park entrance.
  • Inside the venue, there is level access to the unisex toilet.
  • Lighting levels are bright.
• Comments View
  • There are 3 standard unisex toilets in this area.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located in the areas surrounding the venue.
• A member of staff trained in BSL skills is not generally on duty.
• This service cannot be requested.
• Home visits / services are available.