Access Guide
Introduction
- Services / facilities within the building include museums and a cafe.
Location
- The venue is situated within the centre of the town.
- This venue is situated in St Peter Port.
- The venue is not situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
Opening Hours
Parking
- The venue does not have its own car park.
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Public Car Parks
View
- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
View
- On street marked Blue Badge bays are not available.
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On Street Standard Parking
View
- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located on Castle Emplacement in next to the venue.
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Drop-off Point
View
- There is not a designated drop off point.
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Comments
View
- The standard on street parking bays have no fixed dimensions.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the venue off Castle Emplacement.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The doors are permanently held open.
- The door opening is 216cm (7ft 1in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located immediately beyond the entrance.
- The ramp or slope is steep.
- The ramp or slope is permanent.
- There are steps to access this area / service.
- The steps are located in front of and immediately beyond the entrance.
- There is / are 3 step(s) to the area / service.
- The steps are not clearly marked.
- The steps are deep.
- The steps do not have handrails.
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Comments
View
- There is a cobbled and uneven surface on the path in front of and immediately beyond the entrance.
Reception
- The reception desk is 40m (44yd) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is high height.
- The desk does not have a lowered section.
- Lighting levels are bright.
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Comments
View
- Reception is located in the Castle Shop.
Level Change (Castle Shop)
- There are steps to access this area / service.
- The steps are located in front of the entrance.
- There is / are 3 step(s) to the area / service.
- The steps are not clearly marked.
- The steps are medium.
- The steps do not have handrails.
Inside Access
- There is not level access to the service.
- There is not a hearing assistance system.
- Lighting levels are varied.
Level Change (Castle Access)
- The castle is accessed by steps only.
- Once past the Castle Shop and reception there are 15+ leading up into the castle and all it's facilities.
- The surfaces throughout the castle are cobbled and uneven.
- There are various sets of steps throughout the castle and leading into most areas such as the museums and cafe.
- Some sets of steps have handrails.
- The majority of the steps are deep and not clearly marked.
- There are some ramps/slopes in areas of the castle.
- The ramps/slopes are of medium and steep gradients.
- There are some narrow pathways along the castle pathways.
Museum
- Exhibits cannot be audio described.
- Tactile signage for exhibits is not available.
- The availability of tactile signage does not depend on exhibition.
- Touch tours are not available.
- Video tours are not available.
- There is not a hearing assistance system.
- Concessions are available.
- There is not a wheelchair to borrow.
Level Change (Story of Castle Cornet Museum)
- There are steps to access this area / service.
- The steps are located leading up to the exhibit next to the entrance.
- There is / are 6 step(s) to the area / service.
- The steps are not clearly marked.
- The steps are deep.
- The steps do not have handrails.
Restaurant Bar Internal (Cafe Lambert)
- The following information is for the cafe.
- Once inside, there is not level access to the service.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks cannot be brought to the table.
- There is not a lowered section at the service counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The distance between the floor and the lowest table is 55cm (1ft 10in).
- The distance between the floor and the highest table is 55cm (1ft 10in).
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is varied.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located next to cafe.
- The female and male toilets are 4m (13ft 1in) from the cafe.
- Inside the venue, there is not level access to the female and male toilet.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located next to the RAF Squadron Museum toilets.
- The height of the baby change table once extended is 100cm (3ft 3in).
- Inside the venue, there is not level access to the baby change facility.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not normally on duty.