You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a 4* hotel, restaurant and function room.
• Services / facilities within the grounds include a garden, patio and swimming pool.

You are on Opening Times (Reception). Skip to the next section.

Opening Times (Reception)

• Monday 07:00 - 23:00.
• Tuesday 07:00 - 23:00.
• Wednesday 07:00 - 23:00.
• Thursday 07:00 - 23:00.
• Friday 07:00 - 23:00.
• Saturday 07:00 - 23:00.
• Sunday 07:00 - 23:00.

You are on Opening Times (Restaurant). Skip to the next section.

Opening Times (Restaurant)

• Monday 08:00 - 21:30.
• Tuesday 08:00 - 21:30.
• Wednesday 08:00 - 21:30.
• Thursday 08:00 - 21:30.
• Friday 08:00 - 21:30.
• Saturday 08:00 - 21:30.
• Sunday 08:00 - 21:00.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located to the left of the building.
  • The car park type is open air/surface.
  • There is/are 0 Blue Badge parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Function Room Accessible Entrance). Skip to the next section.

Outside Access (Function Room Accessible Entrance)

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• Entrance View
  • This information is for the entrance located at the rear of the building.
  • There is step-free access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 75cm.

You are on Outside Access (Hotel Front Entrance). Skip to the next section.

Outside Access (Hotel Front Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 100cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 78cm.
• Ramp/Slope View
  • The ramp/slope is located in the first doorway and between the two sets of doors.
  • The gradient of the ramp/slope is steep.
  • The lighting levels at the ramp/slope are good.
• Comments View
  • There is a card reader located on the wall to the right of the first set of doors.
  • The height of the card reader is 98cm.

You are on Outside Access (Bar Entrance). Skip to the next section.

Outside Access (Bar Entrance)

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• Entrance View
  • This information is for the entrance located at the right hand side of the building, leading into the bar.
  • There is stepped access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 70cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 71cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Step(s) View
  • The step(s) is/are located in the first doorway.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 6cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Reception (Main Reception). Skip to the next section.

Reception (Main Reception)

• The desk/counter is 15m (16yd 1ft) from the function room accessible entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are medium.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played in the bar.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are medium.

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• Comments View
  • There are some small lips on flooring surface changes creating thresholds throughout the ground floor as shown in photographs 5 and 6.

You are on Eating and Drinking (Hotel Restaurant). Skip to the next section.

Eating and Drinking (Hotel Restaurant)

• The following information is for the restaurant.
• The restaurant is located on the ground floor, to the left at the end of the corridor ahead as you enter via the function room accessible entrance.
• Full table service is available.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 13m (14yd 8in) from the function room accessible entrance.
• The standard height for tables is 71cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • The main seating area is accessed by 1 shallow step.
  • There is a seating area with level access just before the main seating area, as shown in photographs 1 and 2.

You are on Eating and Drinking (Bar). Skip to the next section.

Eating and Drinking (Bar)

• The following information is for the bar.
• The bar is located on the ground floor, to the centre right of the building as you enter via the function room accessible entrance.
• The bar does serve food.
• Full table service is available.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 15m (16yd 1ft) from the function room accessible entrance.
• The distance between the floor and the lowest table is 35cm (1ft 2in).
• The distance between the floor and the highest table is 95cm (3ft 1in).
• The standard height for tables is 67cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Eating and Drinking (Function Room and Function Room Bar). Skip to the next section.

Eating and Drinking (Function Room and Function Room Bar)

• The following information is for the bar.
• The bar is located ahead as you enter via the function room accessible entrance.
• The bar does serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 6m (6yd 1ft) from the function room accessible entrance.
• The standard height for tables is 71cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Children are welcomed in the bar area.

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• Comments View
  • At the time of the survey the function room was undergoing refurbishment and could not be photographed.
  • Food service depends on the event and may be buffet or full table service.

You are on Other Floors (Central Stairs). Skip to the next section.

Other Floors (Central Stairs)

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• Steps View
  • The floors which are accessible by stairs are G and 1.
  • There are 15 steps between floors.
  • The steps are not clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • The lighting levels are medium.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are all rooms.
• Comments View
  • There is a manual, single, heavy door to access the stairwell on the first floor.

You are on Other Floors (Rear Left Stairs). Skip to the next section.

Other Floors (Rear Left Stairs)

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• Steps View
  • The floors which are accessible by stairs are G, 1, 2.
  • There are 15 steps between floors.
  • The steps are not clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • The lighting levels are medium.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are all rooms.

You are on Level Change (First Floor - Room 1). Skip to the next section.

Level Change (First Floor - Room 1)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located in front of the door to Room 1.
• The ramp/slope gradient is steep.
• The width of the ramp/slope is 133cm (4ft 4in).

You are on Level Change (First Floor Corridor). Skip to the next section.

Level Change (First Floor Corridor)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located on the first floor, in the corridor just before room 9.
• The ramp/slope gradient is steep.
• The width of the ramp/slope is 98cm (3ft 3in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located on the first floor, in the corridor between rooms 4 and 5.
• There is/are 2 step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

You are on Room (Room 6 - Superior Room). Skip to the next section.

Room (Room 6 - Superior Room)

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• General Information View
  • The Tourist Board rating is 4*.
  • There are 14 rooms in total.
  • There are 0 standard ground floor rooms.
  • There are 14 standard rooms on other floors.
• Auxiliary Aids - General View
  • Some rooms have no auxiliary aids for people with sensory impairments.
  • The venue does not provide other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with guests in rooms.
• Ground Floor Standard Rooms View
  • There are not standard rooms on the ground floor.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors cannot be accessed by lift.
  • There is level access to standard rooms on other floors.
  • Adjoining rooms are available.
• Comments View
  • There is a small lip on the threshold of the bathroom.
  • There is a shallow step into the shower.
  • All rooms can be double or twin.

You are on Room (Room 12 - Junior Suite). Skip to the next section.

Room (Room 12 - Junior Suite)

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• General Information View
  • The Tourist Board rating is 4*.
  • There are 14 rooms in total.
  • There are 0 standard ground floor rooms.
  • There are 14 standard rooms on other floors.
• Auxiliary Aids - General View
  • Some rooms have no auxiliary aids for people with sensory impairments.
  • The venue does not provide other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with guests in rooms.
• Ground Floor Standard Rooms View
  • There are not standard rooms on the ground floor.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors cannot be accessed by lift.
  • There is level access to standard rooms on other floors.
  • Adjoining rooms are available.
• Comments View
  • There is a shallow step on the threshold of the bathroom.
  • There is a shallow step into the shower.
  • All rooms can be double or twin.

You are on Level Change (Patio Area Steps to Pool). Skip to the next section.

Level Change (Patio Area Steps to Pool)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in the patio and garden area at the rear of the building, leading to the pool.
• There is/are 3 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are in the centre of the step(s).

You are on Swimming Pool (Outdoor Pool). Skip to the next section.

Swimming Pool (Outdoor Pool)

• There is not a ramped entrance into the water.
• There is not a wet side chair available.
• There is not a hoist for wheelchair users to access the water.
• There are steps into the swimming pool.
• There are 4 steps.
• The steps do not have handrails.
• There is not a ladder type entrance into the water.

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• Comments View
  • The pool is located in the gardens at the rear of the building.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial and tactile signage on or near the toilet door.
  • This accessible toilet is approximately 33m (36yd 3in) from the function room accessible entrance.
  • This accessible toilet is located on the ground floor, along the corridor to the left of the building.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 146cm x 188cm (4ft 9in x 6ft 2in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 131cm (4ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are waste paper pedal bin and general domestic waste disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are not available for the toilet.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 137cm (4ft 6in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a medium colour contrast between the internal door and wall.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 86cm (2ft 10in).

You are on Standard Toilet(s) (Function Room and Bar). Skip to the next section.

Standard Toilet(s) (Function Room and Bar)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located on the ground floor, to the right of the function room bar as you enter via the function room accessible entrance.
  • The female toilet(s) is/are approximately 7m (7yd 1ft) from the function room accessible entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located on the ground floor, along the corridor ahead as you enter via the function room accessible entrance.
  • The male toilet(s) is/are approximately 4m (4yd 1ft) from the function room accessible entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels are medium.

You are on Standard Toilet(s) (Hotel, Restaurant and Bar). Skip to the next section.

Standard Toilet(s) (Hotel, Restaurant and Bar)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the ground floor, between the reception desk and hotel entrance.
  • The female and male toilets are approximately 19m (20yd 2ft) from the function room accessible entrance.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels are medium.

You are on Level Change (Hotel, Restaurant and Bar Standard Toilets). Skip to the next section.

Level Change (Hotel, Restaurant and Bar Standard Toilets)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located in the doorway to the standard female and male toilets for the hotel, restaurant and bar.
• The ramp/slope gradient is steep.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.