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The Office for Health and Social Care

Le Vauquiedor Office, Rue Mignot, St Andrew, Guernsey, GY6 8TW

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Access Guide

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Introduction

  • Services / facilities within the building include the Department for Health and Social Care and Occupational Health Services.
  • The main entrance to Le Vauquiedor Office is open to the public from 08:00 - 17:00, Monday - Friday.

Location

  • There is a bus stop within 150m (164yds) of the venue.

Opening Times (Department of Health and Social Care)

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Opening Times (Occupational Health)

  • Monday 08:30 - 12:30.
  • Monday 13:30 - 16:30.
  • Tuesday 08:30 - 12:30.
  • Tuesday 13:30 - 16:30.
  • Wednesday 08:30 - 12:30.
  • Wednesday 13:30 - 16:30.
  • Thursday 08:30 - 12:30.
  • Thursday 13:30 - 16:30.
  • Friday 08:30 - 12:30.
  • Friday 13:30 - 16:30.
  • Saturday Closed.
  • Sunday Closed.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 228cm x 436cm (7ft 6in x 14ft 4in).
    • The nearest Blue Badge bay is 2m (2yd 7in) from the Main Entrance.
    • The furthest Blue Badge bay is 4m (4yd 1ft) from the Main Entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped and stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 116cm.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 76cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance and between the two sets of doors.
    • The gradient of the ramp/slope is steep.
    • The lighting levels at the ramp/slope are moderate to good.
    • The ramp/slope does not bypass the step(s).
  • Step(s) View
    • The step(s) is/are located in the second doorway.
    • There is/are 1 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 4cm.
    • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • If the second door is locked there is a telephone to gain access to the building.
    • The telephone is located on a shelf next to the second door.
    • The height of the shelf is 79cm.

Outside Access (Occupational Health Entrance)

  • Entrance View
    • This information is for the entrance located at the front right of the building.
    • There is stepped access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 151cm (4ft 11in).
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The width of the door opening is 84cm.
  • Step(s) View
    • The step(s) is/are located in the doorway.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 20cm.
    • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • Access to Occupational Health can be arranged via the Main Entrance and Main Reception.

Reception (Main Reception)

  • The desk/counter is 1m (3ft 3in) from the Main Entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is not a hearing assistance system.
  • Comments View
    • There is seating in the Reception Area.
    • Some seats do not have armrests.

Reception (Occupational Health Reception)

  • The desk/counter is 21m (22yd 2ft) from the Main Entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is not a hearing assistance system.
  • Comments View
    • There is seating near the Reception Area.
    • The seats have armrests on both sides.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the Reception Areas.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.

Level Change (First Floor)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 110cm (3ft 7in).

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting levels are moderate to good.
  • Comments View
    • There are manual, heavy, single doors to access the stairwell on all levels.
    • There are similar additional staircases in all 4 corners of the building.

Lift

  • There is a lift for public use.
  • The lift is located along the front corridor, to the right, as you enter via the Main Entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G and 1.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 7m (7yd 1ft) from the Main Entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 82cm (2ft 8in).
  • The dimensions of the lift are 112cm x 106cm (3ft 8in x 3ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.
  • Comments View
    • There are wall mounted information boards on the first floor lift lobby only.

Toilet with Adaptations (Occupational Health, Front Left Corridor - No Transfer Space)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is written text signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the Occupational Health Department, Main Entrance.
    • This accessible toilet is located in the front corridor, on the left, just past the Reception Desk.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 77cm (2ft 6in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 111cm x 172cm (3ft 8in x 5ft 8in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is not a lateral transfer space.
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are waste paper pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 89cm.
    • The shelf is located where it is reachable.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 113cm (3ft 8in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 82cm (2ft 8in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high visual contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Standard Toilet(s) (Department of Health and Social Care)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located on the ground floor, in the corridor to the left as you enter via the Main Entrance.
    • The female toilet(s) is/are approximately 5m (5yd 1ft) from the Main Entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels in the female toilets are moderate to good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on the ground floor, to the end of the left hand corridor as you enter via the Main Entrance.
    • The male toilet(s) is/are approximately 12m (13yd 4in) from the Main Entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels in the male toilets are moderate to good.
  • Comments View
    • There are similar standard toilets throughout the building on the ground and first floors.

Standard Toilet(s) (Occupational Health)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located on the ground floor, to the right hand side of the building as you enter via the main entrance, in the Occupational Health area.
    • The shared toilet(s) is/are approximately 15m (16yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • Lighting levels in the shared toilets are moderate to good.

Standard Shower (Ground Floor Department of Health and Social Care)

  • Shower facilities are available.
  • The shower(s) surveyed is/are located on the ground floor, at the end of the rear left corridor as you enter via the Main Entrance.
  • There is not level access to the shower facilities.
  • The shower cubicle(s) / area is / are accessed via a deep step.

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are available.