Access Guide
Introduction
- Services / facilities within the building include beauty treatment rooms, a studio, fitness suite, spas, sauna and a steam room.
- Related link The Old Government House Hotel.
- Https://www.accessable.co.uk/states-of-guernsey/guernsey/access-guides/the-old-government-house-hotel
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Comments
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- The spa is located next to the hotel and can be accessed internally via steps or externally from St Ann's Place.
Location
- The venue is situated within the centre of the town.
- This venue is situated in St Peter Port.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
Opening Times
- Monday 09:00 - 19:00.
- Tuesday 09:00 - 19:00.
- Wednesday 09:00 - 19:00.
- Thursday 09:00 - 19:00.
- Friday 09:00 - 19:00.
- Saturday 09:00 - 19:00.
- Sunday 09:00 - 18:00.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The car park is located off Upland Road.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 490cm x 180cm (16ft 1in x 5ft 11in).
- On street Blue Badge parking is located immediately outside the main entrance.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located in St Anne's Place.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located on the street outside the main entrance.
- There is not a dropped kerb from the drop off point.
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Comments
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- Valet parking is available for hotel residents only.
- There is 1 designated Blue Badge bay on the street which is shared with the hotel.
Outside Access (Main Spa Entrance)
- This information is for the entrance located in St Ann's Place.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 92cm (3ft 0in) wide.
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Comments
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- The pavement outside the entrance is uneven.
Level Change (Spa Entrance)
- There are steps to access this area / service.
- The steps are located between the entrance and reception area.
- There is / are 4 step(s) to the area / service.
- Lighting levels at the steps are medium.
- The step(s) is/are not clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on the right going up.
Level Change (Access From Hotel Reception)
- There are steps to access this area / service.
- The steps are located between the fitness suite and hotel reception.
- There is / are 15+ step(s) to the area / service.
- Lighting levels at the steps are medium.
- The step(s) is/are not clearly marked.
- The steps are deep.
- The steps do have handrails.
- The handrails are on the right going up.
Reception
- The reception desk is 5m (16ft 5in) from the main spa entrance.
- There is not level access to reception from the entrance.
- The reception desk is high height.
- The desk does not have a lowered section.
- Lighting levels are medium.
Inside Access
- There is not level access to the service.
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in some parts of the venue.
- Lighting levels are varied.
Level Change (Fitness Suite and Changing Rooms)
- There are steps to access this area / service.
- The steps are located leading down to the lowest section of the building.
- There is / are 3 step(s) to the area / service.
- Lighting levels at the steps are medium.
- The step(s) is/are not clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on the left going up.
Level Change (Treatment Rooms and Toilets)
- There are steps to access this area / service.
- The steps are located between the entrance and the treatment corridor.
- There is / are 3 step(s) to the area / service.
- Lighting levels at the steps are low.
- The step(s) is/are not clearly marked.
- The steps are deep.
- The steps do have handrails.
- The handrails are on the left going up.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located on the lowest section of the spa building.
- The fitness suite is 25m (27yd) from the main spa entrance.
- There is not step free access to the fitness suite.
- There are doors into the fitness suite.
- The doors open towards you (pull).
- The doors are heavy.
- The opening is 92cm wide.
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Fitness Suite (General)
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- Staff receive no training in assisting disabled people.
- A portable hearing loop is not available for induction.
- There is clear manoeuvring space between equipment.
Toilet with Adaptations
- There are not accessible toilets within this venue designated for public use.
Standard Changing Room
- There are standard changing rooms available.
- The standard changing room is 20m (22yd) from the main spa entrance.
- The standard changing room is 15m (16yd) from the reception desk.
- The standard changing room is 5m (16ft 5in) from the fitness suite.
- The standard changing rooms are located on the lowest section of the spa building.
- There is not level access to the standard changing rooms.
Standard Shower
- Standard showers are located in the changing rooms.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located in the treatment room corridor.
- The female and male toilets are 9m (29ft 6in) from the main spa entrance.
- Inside the venue, there is not level access to the female and male toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
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Comments
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- Additional standard toilets are located in the changing rooms.
Additional Info
- Staff do not receive disability awareness / equality training.
- A member of staff trained in BSL skills is not generally on duty.
- Staff are not Text Relay aware.