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The White House Hotel

Herm Island, Guernsey, GY1 3HR

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Access Guide

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Location

  • There is not a bus stop within 150m (164yds) of the venue.

Opening Times (Hotel Reception)

  • The venue has seasonal opening times.
  • Comments View
    • The Hotel is closed to the public from the beginning of October 2016 and reopens on 7th April 2017.

Opening Times (Conservatory Restaurant)

  • Monday 18:30 - 21:30.
  • Tuesday 18:30 - 21:30.
  • Wednesday 18:30 - 21:30.
  • Thursday 18:30 - 21:30.
  • Friday 18:30 - 21:30.
  • Saturday 18:30 - 21:30.
  • Sunday 18:30 - 21:30.

Opening Times (Ship Inn)

  • Monday 10:00 - 15:00.
  • Tuesday 10:00 - 15:00.
  • Wednesday 10:00 - 15:00.
  • Thursday 10:00 - 15:00.
  • Friday 10:00 - 21:00.
  • Saturday 10:00 - 15:00.
  • Sunday 10:00 - 15:00.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped and stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 90cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located on the path leading to the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope does not bypass the step(s).
  • Step(s) View
    • The step(s) is/are located on the path in front of the door, in the doorway and just past the doorway.
    • There is/are 5 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 20cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on the right going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do not cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
  • Comments View
    • There is a gate top enter the grounds.
    • The gate opens towards you (pull).
    • The gate may be difficult to open.
    • The gate is single.
    • The width of the gate is 90cm.
    • There is a deep pothole and a utility access cover just past the gate, causing uneven surfaces.
    • 3 of the steps mentioned above are located on the path before the entrance.
    • These 3 steps are covered by the handrail.
    • There is a step in the doorway with no handrail.
    • There is an internal step to the left as you enter, with no handrail.
    • The doormat just past the entrance creates a threshold.

Outside Access (Laranda Cottage Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the cottage.
    • There is stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 69cm.
  • Step(s) View
    • The step(s) is/are located in front of and just beyond the entrance.
    • There is/are 4 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 20cm.
    • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • There is one step at the access to the cottage, 2 steps in the doorway and 1 step just beyond the doorway.

Reception

  • The desk/counter is 6m (6yd 1ft) from the Main Entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are good.
  • There is not a hearing assistance system.
  • Comments View
    • There are armchairs and sofas in the Reception Lobby.
    • The armchairs and sofas have armrests.
    • There are 2 bench seats in the Reception Lobby.
    • One of the bench seats is fixed and does have armrests.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • The lighting levels are varied.

Room

  • General Information View
    • There are 40 rooms in total.
    • There are 0 standard ground floor rooms.
  • Accessible Rooms View
    • There are not accessible ensuite facilities.
  • Auxiliary Aids - General View
    • Some hotel rooms have no auxiliary aids for people with sensory impairments.
    • The hotel does not provide other auxiliary aids for people with mobility impairments.
    • Assistance dogs are welcome to stay with guests in rooms.
  • Ground Floor Standard Rooms View
    • There are not standard rooms on the ground floor.
  • Standard Rooms on Other Floors View
    • There are standard rooms on other floors.
    • The other floors cannot be accessed by lift.
  • Comments View
    • There are 17 standard rooms in the Main Hotel Building.
    • The remaining 23 rooms are spread between the outbuildings which consist of 4 cottages.
    • The cottages are located off a tarmac sloped path with a steep gradient.
    • All cottages have similar access to La Randa with some rooms on the upper floors.
    • Rooms 9 and 20 both have a walk-in shower and are the most accessible rooms available. Although both rooms do have small steps to access. A ramp can be provided to access room 9 via the pool and hotel garden.
    • Room 9 can be seen in photographs 3 & 4.

Entrance (Conservatory Restaurant)

  • This information is for the entrance located on the ground floor to the left of the Reception Lobby.
  • Entrance View
    • There is step-free access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 87cm.

Eating and Drinking (Conservatory Restaurant)

  • The following information is for the restaurant.
  • The restaurant is located on the ground floor, to the left of the Reception Lobby.
  • Full table service is available.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 2m (2yd 7in) from the Main Entrance.
  • The standard height for tables is 71cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is Breakfast and fine dining.
  • Comments View
    • There are 3 medium height steps leading to the Breakfast Dining Area.
    • The steps do not have a handrail.
    • The steps also lead to the Ship Inn.

Outside Access (Ship Inn)

  • Entrance View
    • This information is for the entrance located at the front right of the Ship Inn.
    • There is stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 72cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Step(s) View
    • The step(s) is/are located on the path leading to the entrance and in the doorway.
    • There is/are 5 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 15cm.
    • There is not a/are not handrail(s) at the step(s).

Eating and Drinking (Ship Inn)

  • The following information is for the restaurant/bar.
  • The restaurant is located at the front left of the Hotel.
  • The bar does serve food.
  • Full table service is available.
  • Food or drinks are not ordered from the service counter.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 2m (2yd 7in) from the Main Entrance.
  • The standard height for tables is 71cm.
  • There is not ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Level Change (Ship Inn)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located just past the entrance, to the right.
  • There is/are 10 step(s) to the area/service.
  • The lighting levels at the step(s) are good.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Other Floors (White House Hotel)

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are moderate to good.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are standard rooms.

Level Change (First Floor Corridor, Main Hotel)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located all along the first floor corridor.
  • There is/are 9 step(s) to the area/service.
  • The lighting levels at the step(s) are good.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • Comments View
    • Some of the steps have a handrail on the left.
    • Some of the steps have no handrail.

Other Floors (Laranda Cottage)

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 14 steps between floors.
    • The steps are not clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are good.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are all rooms.

Accessible Toilet (Front Right of Hotel - Right Hand transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 20m (21yd 2ft) from the Hotel Main Entrance.
    • This accessible toilet is located on the ground floor at the front right of the Hotel.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 80cm (2ft 7in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 118cm x 250cm (3ft 10in x 8ft 2in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 60cm (1ft 12in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 192cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is a shelf within the accessible toilet.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 80cm.
    • The shelf is located where it is reachable.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 115cm (3ft 9in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 85cm (2ft 9in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the Accessible Toilet cubicle.
    • The height of the baby change table once extended is 103cm (3ft 5in).

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located on the grass areas surrounding the Hotel.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.