You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.

You are on Opening Times (Hotel Reception). Skip to the next section.

Opening Times (Hotel Reception)

• The venue has seasonal opening times.

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• Comments View
  • The Hotel is closed to the public from the beginning of October 2016 and reopens on 7th April 2017.

You are on Opening Times (Conservatory Restaurant). Skip to the next section.

Opening Times (Conservatory Restaurant)

• Monday 18:30 - 21:30.
• Tuesday 18:30 - 21:30.
• Wednesday 18:30 - 21:30.
• Thursday 18:30 - 21:30.
• Friday 18:30 - 21:30.
• Saturday 18:30 - 21:30.
• Sunday 18:30 - 21:30.

You are on Opening Times (Ship Inn). Skip to the next section.

Opening Times (Ship Inn)

• Monday 10:00 - 15:00.
• Tuesday 10:00 - 15:00.
• Wednesday 10:00 - 15:00.
• Thursday 10:00 - 15:00.
• Friday 10:00 - 21:00.
• Saturday 10:00 - 15:00.
• Sunday 10:00 - 15:00.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
  • There is not a/are not Blue Badge parking bay(s) available within the car park.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There are no cars on Herm Island and therefore no parking.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is ramped/sloped and stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The width of the door opening is 90cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located on the path leading to the entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope does not bypass the step(s).
• Step(s) View
  • The step(s) is/are located on the path in front of the door, in the doorway and just past the doorway.
  • There is/are 5 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 20cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
• Comments View
  • There is a gate top enter the grounds.
  • The gate opens towards you (pull).
  • The gate may be difficult to open.
  • The gate is single.
  • The width of the gate is 90cm.
  • There is a deep pothole and a utility access cover just past the gate, causing uneven surfaces.
  • 3 of the steps mentioned above are located on the path before the entrance.
  • These 3 steps are covered by the handrail.
  • There is a step in the doorway with no handrail.
  • There is an internal step to the left as you enter, with no handrail.
  • The doormat just past the entrance creates a threshold.

You are on Outside Access (Laranda Cottage Entrance). Skip to the next section.

Outside Access (Laranda Cottage Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the cottage.
  • There is stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The width of the door opening is 69cm.
• Step(s) View
  • The step(s) is/are located in front of and just beyond the entrance.
  • There is/are 4 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 20cm.
  • There is not a/are not handrail(s) at the step(s).
• Comments View
  • There is one step at the access to the cottage, 2 steps in the doorway and 1 step just beyond the doorway.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 6m (6yd 1ft) from the Main Entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are good.
• There is not a hearing assistance system.

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• Comments View
  • There are armchairs and sofas in the Reception Lobby.
  • The armchairs and sofas have armrests.
  • There are 2 bench seats in the Reception Lobby.
  • One of the bench seats is fixed and does have armrests.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• The lighting levels are varied.

You are on Room. Skip to the next section.

Room

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• General Information View
  • There are 40 rooms in total.
  • There are 0 standard ground floor rooms.
• Accessible Rooms View
  • There are not accessible ensuite facilities.
• Auxiliary Aids - General View
  • Some rooms have no auxiliary aids for people with sensory impairments.
  • The venue does not provide other auxiliary aids for people with mobility impairments.
  • Assistance dogs are welcome to stay with guests in rooms.
• Ground Floor Standard Rooms View
  • There are not standard rooms on the ground floor.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors cannot be accessed by lift.
• Comments View
  • There are 17 standard rooms in the Main Hotel Building.
  • The remaining 23 rooms are spread between the outbuildings which consist of 4 cottages.
  • The cottages are located off a tarmac sloped path with a steep gradient.
  • All cottages have similar access to Laranda with some rooms on the upper floors.
  • Rooms 9 and 20 both have a walk-in shower and are the most accessible rooms available. Although both rooms do have small steps to access. A ramp can be provided to access room 9 via the pool and hotel garden.
  • Room 9 can be seen in photographs 3 & 4.

You are on Entrance (Conservatory Restaurant). Skip to the next section.

Entrance (Conservatory Restaurant)

• This information is for the entrance located on the ground floor to the left of the Reception Lobby.

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• Entrance View
  • There is step-free access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 87cm.

You are on Eating and Drinking (Conservatory Restaurant). Skip to the next section.

Eating and Drinking (Conservatory Restaurant)

• The following information is for the restaurant.
• The restaurant is located on the ground floor, to the left of the Reception Lobby.
• Full table service is available.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 2m (2yd 7in) from the Main Entrance.
• The standard height for tables is 71cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is Breakfast and fine dining.

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• Comments View
  • There are 3 medium height steps leading to the Breakfast Dining Area.
  • The steps do not have a handrail.
  • The steps also lead to the Ship Inn.

You are on Outside Access (Ship Inn). Skip to the next section.

Outside Access (Ship Inn)

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• Entrance View
  • This information is for the entrance located at the front right of the Ship Inn.
  • There is stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The width of the door opening is 72cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Step(s) View
  • The step(s) is/are located on the path leading to the entrance and in the doorway.
  • There is/are 5 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Eating and Drinking (Ship Inn). Skip to the next section.

Eating and Drinking (Ship Inn)

• The following information is for the restaurant/bar.
• The restaurant is located at the front left of the Hotel.
• The bar does serve food.
• Full table service is available.
• Food or drinks are not ordered from the service counter.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 2m (2yd 7in) from the Main Entrance.
• The standard height for tables is 71cm.
• There is not ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Level Change (Ship Inn). Skip to the next section.

Level Change (Ship Inn)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located just past the entrance, to the right.
• There is/are 10 step(s) to the area/service.
• The lighting levels at the step(s) are good.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

You are on Other Floors (White House Hotel). Skip to the next section.

Other Floors (White House Hotel)

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• Steps View
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are standard rooms.

You are on Level Change (First Floor Corridor, Main Hotel). Skip to the next section.

Level Change (First Floor Corridor, Main Hotel)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located all along the first floor corridor.
• There is/are 9 step(s) to the area/service.
• The lighting levels at the step(s) are good.
• The step(s) is/are clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).

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• Comments View
  • Some of the steps have a handrail on the left.
  • Some of the steps have no handrail.

You are on Other Floors (Laranda Cottage). Skip to the next section.

Other Floors (Laranda Cottage)

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• Steps View
  • The floors which are accessible by stairs are G, 1.
  • There are 14 steps between floors.
  • The steps are not clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are good.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are all rooms.

You are on Accessible Toilet (Front Right of Hotel - Right Hand transfer). Skip to the next section.

Accessible Toilet (Front Right of Hotel - Right Hand transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 20m (21yd 2ft) from the Hotel Main Entrance.
  • This accessible toilet is located on the ground floor at the front right of the Hotel.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 80cm (2ft 7in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 118cm x 250cm (3ft 10in x 8ft 2in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 60cm (1ft 12in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are open waste paper bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 192cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 80cm.
  • The shelf is located where it is reachable.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 115cm (3ft 9in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 85cm (2ft 9in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the Accessible Toilet cubicle.
  • The height of the baby change table once extended is 103cm (3ft 5in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the ground floor at the front right of the Hotel.
  • The female and male toilets are approximately 20m (21yd 2ft) from the Main Entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located on the grass areas surrounding the Hotel.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.