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Stevenage Indoor Market

Boston House, Park Place, SG1 1AY

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located at the rear of the market.
    • The toilet with adaptations has a left hand transfer space.
    • Shared step-free standard toilet facilities are located at the rear of the market.
  • Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations.

Parking

  • Public Parking View
    • On-street designated Blue Badge parking is available.
    • The on-street designated Blue Badge parking bays are located on Marshgate.
    • The Blue Badge bays are clearly marked and signposted.
    • Some Blue Badge bay markings vary and only some of the bay are signposted.
    • There is a public car park located off St George's Way.
    • The name of the car park is St George's Way car park.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are not available in the car park.

Entrance

  • This entrance is located on the pedestrianised market area of Queensway.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors open towards you.
  • The width of the opening is 160cm.
  • The doors have a medium colour contrast.
  • There is a second set of similar manual doors that open outwards to the right hand side of the indoor market.

Getting Around

  • There is step-free access throughout the area.
  • There are chairs without armrests located in the food court.
  • The majority of aisle widths are 150cm+.
  • The type of flooring within the store is tiles and concrete.
  • The lighting levels are varied.
  • Clear overhead signage is provided.
  • The colour, design and typeface of signs is not consistent throughout the store.
  • This store does play background music in public areas.

Eating and Drinking

  • The following information is for the food hall.
  • The food hall is located at the rear of the indoor market.
  • There is step-free access to the food hall.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks cannot be brought to the table.
  • The height of the service counter is low (76cm - 86cm) .
  • There is not a lowered section of the counter.
  • There is ample room for a wheelchair user to manoeuvre.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The nearest table is approximately 28m from the entrance/opening.
  • The nearest table is approximately 6m from the till/counter.
  • The standard height for tables is 76cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • There are menu boards/signs and wall menus available.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is breakfast, sandwiches, kebabs, Thai and bubble tea.
  • The lighting levels are moderate to good.
  • Access to the additional seating area is via automatic entry doors to the market.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located at the rear of the food court.
    • The distance from the main entrance is 40m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens inwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 160cm.
    • There is a second door.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 86cm.
    • The door has a locking handle.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a medium colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 164cm (width) x 215cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 95cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the non-transfer side.
    • There are horizontal grab rails on both sides of the toilet.
    • The horizontal grab rails have a high colour contrast.
    • There is a vertical grab rail on the non-transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 90cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 103cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low colour contrast.
    • The hand dryer is 100cm from the floor.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 105cm and 168cm from the floor.
    • The height of the baby change facility when in use is 92cm.
    • The walls and floor have a low colour contrast.
    • Lighting levels were even at the time of the survey.