Access Guide
Overview
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About
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- This venue is a chiropody and podiatry specialist.
- Services and facilities available in the venue include: mobility scooters, footwear, chiropody services, bespoke orthotics and wellness products.
- There are no toilet facilities.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The nearest car park is located Fairlands Way.
- View information on The Forum car park (opens new tab).
- There is on-street Blue Badge Bay parking.
- The nearest train station is Stevenage.
- This station has step-free access.
- The nearest bus station is Stevenage.
- This bus station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair and a mobility scooter.
- There is a British Sign Language interpreter on duty.
- Equipment to hire or borrow has to be prebooked via telephone.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
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Public Parking
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- On-street designated Blue Badge parking is available.
- The on-street designated Blue Badge parking bays are located on Marshgate.
- The Blue Badge bays are clearly marked and signposted.
- The markings for the Blue Badge bays are varied and only some of the bays are signposted.
- There is a public car park located on Fairlands Way.
- The name of the car park is The Forum.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are not available in the car park.
- There are additional Blue Badge parking bays and electric vehicle charging points on Marshgate.
Shop
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Access to the Shop
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- This shop is located within the Westgate shopping precinct.
- The most accessible route has step-free level access.
- Doors are held open along the most accessible route.
- There is step-free level access into the shop.
- There is an opening without doors.
- The width of the opening is more than 200cm.
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Shop
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- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are between 120cm - 150cm.
- Some aisles did have obstructions at the time of the survey, these included: product displays.
- Product displays/containers that may be more difficult for some to reach or open include: low shelving and high shelving.
- The flooring is shiny.
- There is background noise.
- There is overhead aisle signage.
- Signage is clearly visible with high contrasting colours.
- Seating available for customers includes: chairs with armrests, chairs without armrests and stools.
- Lighting levels were even at the time of the survey.
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Payment Counters and Checkouts
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- The payment counter is located to the left hand side of the shop, in the centre.
- Signage is not provided for the counter.
- The height of the counter is 105cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 115cm.
- The payment machine is portable.
- There is not a hearing assistance system.
- Lighting levels vary due to the size of the space.