You are on Overview. Skip to the next section.

Overview

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• Parking and Public Transport View
  • The venue has its own car park.
  • The nearest train station is Salisbury.
  • For the latest travel options and information you can plan your travel using South Western Railway (opens new tab)
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout.
  • Access throughout may include uneven surfaces and bollards.
• Getting Help and Assistance View
  • There is seating available.
  • There is a fixed hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • View more information on borrowing or hiring equipment (opens new tab).
  • Documents are available in the following formats: audio commentary.
  • BSL description is available for some exhibits.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
• Related Access Guides View
  • View information on Stonehenge Monument (opens new tab) .

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located to the right of the Visitor Centre, along the front edge of the building.
  • The toilet with adaptations has a left hand transfer space.
  • The male and female toilet facilities are located to the right of the Visitor Centre, along the front edge of the building.
• Changing Places and Changing Facilities View
  • The Changing Places toilet facilities are located to the right of the Visitor Centre, along the front edge of the building.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located at the end of Loverose Way.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 15+ designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 241cm (width) x 366cm (depth).
  • There are no hatched/marked zones.
  • The nearest designated bay is 100m from Visitor Centre.
  • The nearest designated bay is 100m from the Visitor Centre.
  • The most accessible route from the Blue Badge parking has slight ramps or slopes and bollards.
  • The most accessible route from the Blue Badge parking has a very easy slope and bollards.
  • There is a help point with intercom facility on the edge of the car park.
  • There is a help point with an intercom at the edge of the car park.
• Charges and Restrictions View
  • Parking is free for all users.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Access To (Stonehenge Visitor Centre). Skip to the next section.

Access To (Stonehenge Visitor Centre)

• The Visitor Centre is located at the end of the pathway leading from the car park.
• The distance from the car park is 100m.
• The most accessible route has slight ramps or slopes.

You are on Ticketing (Visitor Centre and Stonehenge Monument). Skip to the next section.

Ticketing (Visitor Centre and Stonehenge Monument)

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• Ticket Counter View
  • The ticket counter surveyed is located at the centre of the covered area, as you approach the Visitor Centre.
  • There is step-free level access to the counter.
  • The queue width is between 120cm and 150cm and there is no need to turn.
  • There is not a separate wheelchair accessible queue lane.
  • The height of the counter is 108cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 74cm.
  • The counter has glazed screens.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout all areas.
• Access throughout may include bollards and uneven surfaces.
• Some flooring is shiny.
• The visual contrast between the walls and floor varies between low and high.
• Some of the walls have a reflective finish.
• There is background noise.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: stools and benches.
• Structural columns are located around the edge of the buildings and at the front of the ticketing area.

You are on Entrance (English Heritage Membership). Skip to the next section.

Entrance (English Heritage Membership)

• This entrance is located to the right as you enter the covered area.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 174cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.

You are on Reception (English Heritage Membership). Skip to the next section.

Reception (English Heritage Membership)

• The reception is located to the right as you enter the covered area.
• The distance from the English Heritage Membership entrance is 1m.
• There is step-free level access to reception.
• The height of the reception desk is 110cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• The reception has patterned/distracting backgrounds.
• There is a fixed hearing assistance system which is not clearly signed.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area.
• Some flooring is shiny.
• Lighting levels were even at the time of the survey.

You are on Entrance (Exhibition Space). Skip to the next section.

Entrance (Exhibition Space)

• This entrance is located to the right of the covered area.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 165cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is a set of double automatic doors to exit the internal exhibition. These doors give access to the Neolithic Houses.

You are on Exhibition Space (Exhibition Hall and Neolithic Houses). Skip to the next section.

Exhibition Space (Exhibition Hall and Neolithic Houses)

• This area is internal and external.
• There is step-free level access throughout the majority of areas.
• The following areas have stepped access: the Neolithic Houses.
• Access throughout may include uneven surfaces.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• Some flooring is shiny.
• The walls and floor visual contrast varies between low and high.
• The following may be experienced here: lighting effects and interactive video effects.
• There is background noise.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Display information includes: tactile, pictorial, audio description, touchscreens, a mobile app and BSL.
• There is not a hearing assistance system.
• Seating available in this area includes: benches.
• The tour is self-guided but volunteers/staff are available to provide additional information.
• There is step-free level access throughout the tour.
• Access throughout the tour may include uneven surfaces.
• Wayfinding signage is not provided throughout the tour.

You are on Entrance (Café). Skip to the next section.

Entrance (Café)

• This entrance is located to the left as you enter the covered area.
• The approach to the entrance has bollards.
• The entrance area is not clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 174cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• Double push pad operated doors are located along the outside edge of the café area. These doors give access to the outside seating area.

You are on Eating and Drinking (Café). Skip to the next section.

Eating and Drinking (Café)

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• Location and Service View
  • This area has a counter where food and drink can be ordered.
  • Full table service is available on request only.
  • Menus are wall-mounted.
  • The following dietary requirements can be catered for: gluten free and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
• Order and Payment View
  • The service counter was surveyed.
  • The counter is located ahead as you enter the café entrance.
  • There is step-free level access to the counter.
  • The height of the counter is 108cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 74cm.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• Seating Area View
  • The seating area is covered.
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a medium visual contrast.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and high stools.
  • Furniture available in this area includes: tables, high tables, long tables and booths.
  • Some chairs and tables are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.

You are on Entrance (Shop). Skip to the next section.

Entrance (Shop)

• This entrance is located to the left of the covered area.
• The approach to the entrance has bollards.
• The entrance area is not clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 173cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is a second single automatic door.
• The second door opens by sliding.
• The width of the opening is 136cm.
• There is a small lip on the threshold of the opening.
• The second door have a low visual contrast.
• Double push pad operated doors are located along the outside edge of the shop area. These doors give access to the shuttle bus.

You are on Checkouts (Shop). Skip to the next section.

Checkouts (Shop)

• The checkout area is located at the front of the shop, to the left as you enter the entrance.
• There is step-free level access to the checkout area.
• The queue width for the main checkouts is under 120cm and the width at each turn is under 150cm.
• The height of the payment counter is 100cm.
• There is a lowered section at the counter.
• The height of the lowered section is 76cm.
• The counter has a television and patterned/distracting backgrounds which may affect the ability of someone to lip read.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• Lighting levels were even at the time of the survey.

You are on Shop Floor. Skip to the next section.

Shop Floor

• There is step-free level access throughout all areas.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are between 120cm - 150cm.
• Some aisles are obstructed by product bins and structural columns.
• Some flooring is shiny.
• There is a low visual contrast between the shelving and floor in all walkways.
• Some of the walls have a reflective finish.
• There is background noise.
• Signage is not provided.
• Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

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• Access View
  • The toilet surveyed is located to the right of the Visitor Centre building.
  • The distance from the car park is 80m.
  • The most accessible route to the toilet has bollards.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 105cm.
  • The door has a push pad lock.
  • Internally the door has a low visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 146cm (width) x 220cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 79cm (from the side of the toilet pan).
  • There is a push button flush on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 46cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 88cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 79cm from the floor.
  • The wash basin has a sensor tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 87cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 102cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 119cm and 165cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Parent and Baby Room / Feeding Room. Skip to the next section.

Parent and Baby Room / Feeding Room

• The room surveyed is located to the right of the Visitor Centre building.
• The distance from the car park is 80m.
• There is step-free level access into the room.
• There is pictorial signage on or near the door.
• The door opens inwards and has a low visual contrast.
• The width of the door opening is 89cm.
• Internally the door has a low visual contrast.
• The height of the baby change facility when in use is 86cm.
• There is a wash basin, a hand dryer, a paper towel dispenser and a mirror in the room.
• The wash basin has a sensor tap.
• The room has a nappy/incontinence items bin.
• Seating available in the room includes: chairs with armrests.
• The walls and floor have a high visual contrast.
• Lighting levels were even at the time of the survey.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and Access View
  • The Changing Places facility surveyed is located to the right of the Visitor Centre.
  • The Changing Places toilet is in addition to other toilet facilities.
  • The distance from the car park is 105m.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • A RADAR key is required for access to this facility.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 106cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a low visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
  • The dimensions of the facility are 347cm (width) x 218cm (depth) and there is not room for a wheelchair user to manoeuvre (180cm x 180cm).
• Toilet Details View
  • There is lateral transfer space on both sides of the toilet.
  • The transfer space on the right as you face the toilet is 90cm.
  • The transfer space on the left as you face the toilet is 46cm.
  • There is a push button flush on the wall above the cistern.
  • There is no horizontal grab rail for the toilet.
  • There is no vertical grab rail for the toilet.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a low visual contrast.
  • The toilet seat is 45cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 67cm from the floor.
• Changing Bench and Hoist Details View
  • The changing bench is free standing and height adjustable.
  • The length of the changing bench is 180cm.
  • The facility hoist is powered overhead and accesses all areas.
• Other Facilities View
  • There is a fixed height wash basin.
  • The wash basin is 79cm from the floor.
  • The wash basin has a push tap.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted towel dispenser.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 111cm from the floor.
  • A wide paper roll dispenser is available.
  • The height of the wide paper roll dispenser is 76cm.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is no mirror.
  • There is no shelf.
  • The facility has a waste bin and a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 119cm and 165cm from the floor.
  • A privacy screen is available.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Standard Toilet Facilities. Skip to the next section.

Standard Toilet Facilities

• The male standard toilet facilities were surveyed.
• The toilets are located to the right of the Visitor Centre building.
• The distance from the car park is 80m.
• There is step-free level access into the toilets.
• There is pictorial signage on or near the door.
• The door requires effort to open.
• Internally the door has a low visual contrast.
• There is a wash basin, a soap dispenser and a hand dryer available.
• The wash basin has a sensor tap.
• Lighting levels were even at the time of the survey.