Access Guide
Overview
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About
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- There are no toilet facilities.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Rother Street car park.
- View information on Rother Street car park (opens new tab).
- The nearest train station is Stratford Upon Avon.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google maps (opens new tab).
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Getting In and Around
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- There is step-free access via a slight ramp at the most accessible entrance.
- The most accessible entrance is the main entrance.
- The following areas have stepped access: the rear of the shop floor and fitting room.
- The following areas have step-free access via ramps: the rear of the shop floor.
- There are no doors along circulation routes.
- Access throughout may include moveable physical obstructions.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- There is a public car park located next to the shop.
- The name of the car park is Rother Street car park.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are not available in the car park.
Entrance
- This entrance is located on the corner of the building.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a portable ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 86cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
Shop
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Shop
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- There is not step-free level access throughout.
- The following areas have stepped access: the fitting room and rear of the shop floor.
- The following areas have step-free access via ramps: the rear of the shop floor.
- There is a temporary ramp which can be put down to access the rear of the store.
- The majority of main aisle widths are between 120cm - 150cm.
- The majority of product aisle widths are under 120cm.
- Some aisles did have obstructions at the time of the survey, these included: additional stock.
- Product displays/containers that may be more difficult for some to reach or open include: low shelving and high shelving.
- The flooring is shiny.
- There is background noise.
- Seating available for customers includes: chairs without armrests.
- Lighting levels vary due to the use of large glazed walls.
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Payment Counters and Checkouts
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- The payment counter is located ahead and on the left from the entrance.
- Signage is not provided for the counter.
- The height of the counter is 100cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The payment machine is moveable.
- There is not a hearing assistance system.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Standard Fitting Room
- The fitting room surveyed is located in the centre of the shop on the left.
- The fitting room surveyed is for any gender.
- The distance from the entrance is 8m.
- The most accessible route to the fitting room has step-free level access.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
- There is one step into the fitting room.
- There are no handrails for the step.
- The step is clearly marked.
- The height of the step is between 15cm and 18cm.
- The height of the step is 15cm.
- There is a curtain opening to access the fitting room.
- The width of the opening is 82cm.
- Seating available in the fitting room is a bench seat.
- The following is available in the fitting room: a full length mirror and a coat hook.
- Lighting levels were even at the time of the survey.
