Access Guide
Overview
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is NCP Stratford-on-Avon Rother Street.
- View information on NCP Stratford-On-Avon Rother Street (opens new tab).
- The nearest train station is Stratford-Upon-Avon.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google maps (opens new tab).
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Getting In and Around
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- There is step-free access via a slight slope at the most accessible entrance.
- The most accessible entrance is the main entrance.
- The following areas have step-free access via ramps: the rear and left side of the store.
- There are no doors along circulation routes.
- Access throughout may include narrow walkways and moveable physical obstructions.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- There is a public car park located off Rother Street.
- The name of the car park is NCP Stratford-on-Avon Rother Street.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are not available in the car park.
Entrance
- This entrance is located at the front of the store.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a slope at the entrance.
- The slope has a slight gradient.
- There are double manual doors.
- The doors are permanently held open.
- The width of the opening is 161cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
Reception
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Location
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- The reception is located straight ahead from the entrance.
- The distance from the entrance is 4m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 105cm.
- There is not a lowered section at the desk.
- The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There is background noise in this area.
- Some flooring is shiny.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
Getting Around
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Access
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- There is not step-free level access throughout.
- The following areas have stepped access: the rear left side of the store.
- The following areas have step-free access via ramps: the rear and left side of the store.
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Circulation
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- There are no doors to open along circulation routes.
- Access throughout may include narrow walkways and pillars.
- There is a high colour contrast between the walls and floor along circulation routes.
- Some flooring is shiny.
- There is background noise.
- Wayfinding signage is not provided.
- Seating available in the walkways includes: chairs with armrests and chairs without armrests.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Eye Test Room
- The room is located to the rear left of the store.
- The distance from the entrance is 17m.
- The most accessible route to the room has a slight ramp.
- There are no doors to open along the most accessible route.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 87cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor colour contrast varies between low and high.
- Seating available in this room includes: chairs without armrests and riser recliner chairs.
- Furniture available in this room includes: desks.
- The desks are fixed.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels vary due to there being different types of lights in the space.
- Lighting levels are adjustable.
Dispensing Counter
- The counter is located on the right side of the store.
- The distance from the entrance is 8m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the counter.
- The height of the counter is 74cm.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
Payment Counter
- The counter is located on the left side of the store.
- The distance from the entrance is 10m.
- The most accessible route to the counter has a slight ramp.
- There are no doors to open along the most accessible route.
- There is step-free level access to the counter.
- The height of the counter is 93cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The payment machine is moveable.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations
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Location
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- The toilet surveyed is located towards the rear of the store.
- The distance from the entrance is 19m.
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Route
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- The most accessible route to the toilet has a slight ramp.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
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Access
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- There is step-free level access into the facility.
- There is not any signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 87cm.
- The door has a locking handle.
- Internally the door has a low colour contrast.
- There is a grab rail on the internal door, with a low colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 151cm (width) x 200cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is not a lateral transfer space next to the toilet.
- There is a lever flush for the toilet.
- The flush is on the right as you face the toilet.
- There is a horizontal grab rail on the right as you face the toilet.
- The horizontal grab rail has a low colour contrast.
- There is a vertical grab rail on the left as you face the toilet.
- The vertical grab rail has a low colour contrast.
- There is a dropdown grab rail on the left as you face the toilet.
- The dropdown grab rail has a low colour contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 99cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- There is a vertical grab rail on the left side of the wash basin.
- The wash basin grab rail has a low colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 110cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a low colour contrast.
- The towel dispenser is 114cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 163cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
