Access Guide
Introduction
- Services / facilities within the building include a fitness suite, sports hall, studios, swimming pool, training pool, sauna, steam room, café, climbing wall, health suite, crèche and GP/exercise referral.
- Services / facilities within the grounds include 3G all weather pitches.
Opening Times
- Monday 07:00 - 22:00.
- Tuesday 07:00 - 22:00.
- Wednesday 07:00 - 22:00.
- Thursday 07:00 - 22:00.
- Friday 07:00 - 22:00.
- Saturday 07:00 - 18:00.
- Sunday 07:00 - 19:00.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Stratford-upon-Avon.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park is located at the front, side and rear of the venue.
- The car park type is open air/surface.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 400cm x 560cm (13ft 1in x 18ft 4in).
- The nearest Blue Badge bay is 35m (38yd 10in) from the main entrance.
- The furthest Blue Badge bay is 67m (73yd 10in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is ramped/sloped or stepped access at this entrance.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 208cm.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 208cm.
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Ramp/Slope
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- The ramp/slope is located to the left of the entrance.
- The gradient of the ramp/slope is slight.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 6 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are in the centre.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
Outside Access (Rear Entrance)
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Entrance
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- This information is for the entrance located at the rear of the venue.
- There is ramped/sloped or stepped access at this entrance.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 208cm.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 208cm.
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Ramp/Slope
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- The ramp/slope is located to the left of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located in front of the entrance.
- There is/are 3 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are in the centre.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
Reception
- The desk/counter is 12m (13yd 4in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are bright.
- There is a hearing assistance system.
- The hearing system is available only on request.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Inside Access
- There is not level access to the service(s).
- This venue does play background music.
- Music is played in the fitness suite and exercise studios.
- Motorised scooters are welcomed in public parts of the venue.
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Comments
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- There are security turnstiles and a gate to the left of the reception counter.
- The security gate opens automatically both ways, is 90cm wide and is operated by the receptionist.
- There are 2 exercise studios on the ground floor, opposite the wet side changing rooms.
- On the first floor there is a spinning room and viewing gallery to overlook the pool area.
Level Change (Sports Hall)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located on the approach to the sports hall.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
Sport Hall
- The sports hall is opposite the dry side changing rooms.
- The doors to enter the hall open away from you, are double, heavy and 160cm wide.
Eating and Drinking
- The following information is for the café.
- The café is located to the left as you enter.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- Some tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 33m (36yd 3in) from the main entrance.
- The distance between the floor and the lowest table is 70cm (2ft 4in).
- The distance between the floor and the highest table is 106cm (3ft 6in).
- The standard height for tables is 72cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Swimming Pool (Competition Pool)
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is manual.
- There are not steps into the swimming pool.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
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Comments
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- A sauna and steam room is available in this area.
Swimming Pool (Training pool)
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is hydraulic.
- There is a pool platform lift for wheelchair users to access the water.
- There are steps into the swimming pool.
- There are 7 steps.
- The steps do have handrails.
- The handrails are on the left going up.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
Accessible Changing Room (Wet Side)
- There are accessible changing rooms available.
- The accessible changing room is located in the changing village.
- The facility is 69m (75yd 1ft) from the main entrance.
- The door opens outwards.
- The width of the door is 88cm (2ft 11in).
- The door is locked by a twist lock.
- The dimensions of the accessible changing room are 238cm x 277cm (7ft 10in x 9ft 1in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 163cm (5ft 4in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted rails are available.
- The toilet seat is 47cm (1ft 7in) above floor level.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 47cm (1ft 7in).
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- There is not a locker within the accessible changing room.
- There is not a changing bench.
- There is a wheel in shower.
- The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
- The height of the seat is 52cm (1ft 8in).
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Comments
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- The shower also had drop down rails.
Standard Changing Room (Wet Side - Unisex)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 48m (52yd 1ft) from the main entrance.
- The standard changing room(s) is/are approximately 28m (30yd 1ft) from the reception desk.
- The standard changing room(s) is/are approximately 4m (4yd 1ft) from the swimming pool.
- The standard changing room(s) surveyed is/are located off the main corridor.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
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Comments
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- Within the changing village are baby change tables at 89cm high.
Other Floors
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Steps
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- The floors which are accessible by stairs are G, 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
Lift (Main)
- There is a lift for public use.
- The lift is located at the rear of the reception desk.
- The lift is a platform lift.
- The floors which are accessible by this lift are G, 1.
- The lift is approximately 23m (25yd 6in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 86cm (2ft 10in).
- The dimensions of the lift are 98cm x 145cm (3ft 3in x 4ft 9in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Level Change (Viewing Gallery)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located on the approach to the viewing gallery.
- There is/are 3 step(s) to the area/service.
- The lighting levels at the step(s) are bright.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up.
- There is a lift to access this area/service.
- The lift does bypass the step(s).
Lift (Viewing Gallery)
- There is a lift for public use.
- The lift is located on the approach to the viewing gallery.
- The lift is a platform lift.
- The platform lift accesses a small level change.
- The lift is approximately 8m (8yd 2ft) from the main lift.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 74cm x 125cm (2ft 5in x 4ft 1in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Viewing Gallery and Spinning Room
- The viewing gallery and the spinning room are located on the first floor.
- The upper seating area of the viewing area is accessed by a set of medium height steps. There is an area designated for wheelchair users in the viewing gallery (shown in photograph 6).
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located on the first floor.
- The fitness suite is 2m (2yd 7in) from the main lift.
- There is step free access to the fitness suite.
- Level access is by lift.
- There are not doors into the fitness suite.
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Fitness Suite (General)
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- Staff receive no training in assisting disabled people.
- Equipment suitable for mobility or sensory impaired users includes multi-gym, arm curl, rowing machines and free weights.
- A portable hearing loop is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
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Comments
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- There is a security gate to enter the fitness suite that opens both ways and is 90cm wide.
Outdoor Playing Pitches
- There are four outdoor pitches available for hire. Access to the pitches from the reception area is via the steps or ramps at the front of the building.
- Changing facilities are available inside the leisure centre both wet and dry side. All are available to users of the outdoor facilities.
- The gates to the pitches are 100cm wide. The surface is artificial grass and suitable for wheelchair or mobility aid users.
Accessible Changing Room (Dry Side)
- There are accessible changing rooms available.
- The accessible changing room is located opposite the sports hall.
- The facility is 73m (79yd 2ft) from the main entrance.
- The door opens outwards.
- The width of the door is 88cm (2ft 11in).
- The door is locked by a locking handle.
- The dimensions of the accessible changing room are 228cm x 238cm (7ft 6in x 7ft 10in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 160cm (5ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted rails are available.
- The toilet seat is 48cm (1ft 7in) above floor level.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 73cm (2ft 5in).
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- There is not a locker within the accessible changing room.
- There is not a changing bench.
- There is a wheel in shower.
- The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
- The height of the seat is 50cm (1ft 8in).
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Comments
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- The shower also has drop down rails.
Standard Changing Room (Dry Side - Male)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 73m (79yd 2ft) from the main entrance.
- The standard changing room(s) is/are approximately 89m (97yd 12in) from the reception desk.
- The standard changing room(s) is/are approximately 11m (12yd 1in) from the sports hall.
- The standard changing room(s) surveyed is/are located opposite the sport hall.
- There is level access to the standard changing room(s).
- Shower facilities are not available within the changing room(s).
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Comments
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- The female changing room is opposite the male changing room.
Toilet with Adaptations (Foyer Area)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 21m (22yd 2ft) from the main entrance.
- The accessible toilet is located to the left as you enter.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 186cm x 135cm (6ft 1in x 4ft 5in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 122cm (4ft).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and clinical waste disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Standard Toilet(s) (Foyer Area)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located in the foyer area.
- The female and male toilets are approximately 22m (24yd 2in) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are bright.
Changing Places (Wet Side)
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Location and access
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- The facility is located in the changing village.
- The facility is approximately 56m (61yd 9in) from the main entrance.
- There is level access to the facility.
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Dimensions and features
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- You do not need a key for the facility.
- The door opens outwards.
- The width of the door is 86cm (2ft 10in).
- The dimensions of the facility are 395cm x 290cm (12ft 12in x 9ft 6in).
- The facility changing bench height is adjustable.
- The facility changing bench is wall mounted.
- The length of the facility changing bench is 180cm (5ft 11in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in cubicle.
- The sling is attached to the hoist by hook and loop.
- The facility toilet has a transfer space on both sides.
- The transfer space on the left as you face the toilet is 265cm (8ft 8in).
- The transfer space on the right as you face the toilet is 65cm (2ft 2in).
- Wall mounted grab rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- Drop down rails are provided.
- As you face the toilet the drop down rail(s) is/are on both sides.
- The type of wash basin is adjustable.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- Disposal facilities are available.
- A privacy screen is available.
- Wide tear off paper roll is available.
- The facility has a non-slip floor.
- A functioning emergency alarm is available.
- It is a push button style alarm.
Toilet with Adaptations (Wet Side)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 69m (75yd 1ft) from the main entrance.
- This accessible toilet is located in the changing village.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 156cm x 220cm (5ft 1in x 7ft 3in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Standard Toilet(s) (Wet Side)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located in the changing village.
- The female toilet(s) is/are approximately 70m (76yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located in the changing village.
- The male toilet(s) is/are approximately 66m (72yd 6in) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels are bright.
Standard Toilet(s) (Dry Side)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located in the dry side changing rooms.
- The female and male toilets are approximately 77m (84yd 7in) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are bright.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.