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Stratford-upon-Avon Visitor Information Centre

Bridge Foot, Stratford-upon-Avon , CV37 6YY

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Access Guide

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Overview

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Parking View
    • The name of the car park is Bridgeway.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are available in the car park.

Main Entrance

  • This entrance is located at the front of the building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a slight gradient.
  • There is a single automatic door, which is push pad activated.
  • The height of the push pad is 90cm.
  • The door opens towards you.
  • The width of the opening is 101cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high colour contrast.
  • There is a push pad or push button to exit at a height of 85cm.

Reception

  • Location View
    • The reception is located ahead when entering the venue.
    • The distance from the main entrance is 11m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 112cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 71cm.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • There is no (or very little) background noise in this area.
    • The flooring is shiny.
    • Lighting levels were even at the time of the survey.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests and armchairs.

Getting Around

  • Access View
    • There is step-free level access throughout all areas.
  • Circulation View
    • There are no doors along circulation routes.
    • Access throughout may include permanent physical obstructions.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • The flooring is shiny.
    • There is no (or very little) background noise.
    • Seating available in the walkways includes: chairs without armrests and armchairs.
    • Lighting levels were even at the time of the survey.

Shop

  • Shop View
    • There is step-free level access throughout all areas.
    • The majority of main aisle widths are over 180cm.
    • The majority of product aisle widths are between 120cm - 150cm.
    • Some aisles did have obstructions at the time of the survey, these included: product displays.
    • Product displays/containers that may be more difficult for some to reach or open include: low shelving and high shelving.
    • The flooring is shiny.
    • There is no (or very little) background noise.
    • Seating available for customers includes: chairs with armrests and armchairs.
    • Lighting levels were even at the time of the survey.
  • Payment Counters and Checkouts View
    • The payment counter is located ahead when entering the venue.
    • Signage is not provided for the counter.
    • The height of the counter is 112cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 71cm.
    • The card payment machine is at a height of 114cm.
    • The payment machine is portable.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • Lighting levels were even at the time of the survey.