You are on Opening Times (Station). Skip to the next section.

Opening Times (Station)

• The venue is open 24hrs.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • For up to date parking charges please click here.
  • The car park is located at the side of the station.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 7 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 400cm x 500cm (13ft 1in x 16ft 5in).
  • The nearest Blue Badge bay is 22m (24yd 2in) from the main entrance.
  • The furthest Blue Badge bay is 40m (43yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • Photographs 7 and 8 show the bus stops at the front of the train station.
  • Photograph 9 shows the bike park to the left of the main entrance.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 133cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 133cm.
• Comments View
  • Photograph 3 shows the second set of doors in the ticket office that lead to platform 1.

You are on Access Point (Platform 1). Skip to the next section.

Access Point (Platform 1)

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• Access Point View
  • This information is for the access point located to the right of the main entrance.
  • There is not an information board/map at this access point.
  • There is ramped/sloped access at this access point.
  • There is no gate at this access point.
• Ramp/Slope View
  • The ramp/slope is located leading from the car park to the access point.
  • The gradient of the ramp/slope is slight.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The desk/counter is 6m (6yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 22/06/2021.
• The hearing assistance system was working at the time of testing.

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• Comments View
  • There are automatic ticket machines in the ticket office opposite the counter and outside to the right of the main entrance as seen in photographs 3 and 4.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

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• Comments View
  • The waiting room is in the ticket office to the right as you enter from the main entrance.
  • The doors to the waiting room are double, open automatically and are 133cm wide, as seen in photograph 3.
  • There is an information board and announcements can be heard.

You are on Train Station. Skip to the next section.

Train Station

• The station is staffed.
• There is not an office to obtain help.
• The station is not staffed between 19:00 - 07:00.
• There is a ticket office.
• The ticket office is located to the left of the main entrance.
• The ticket office is 6m (6yd 1ft) from the main entrance.
• The train companies operating from within this station are West Midlands Rail Chiltern Railway.
• The train companies that operate within this station include:.
• Please click here for access information for West Midlands Rail.
• Please click here for access information for Chiltern Railways.
• There is a taxi rank at the station.
• The taxi rank is located at the front of the venue.
• The taxi rank is 12m (13yd 4in) from the main entrance.
• There are 3 platform(s) in the station.
• The platform(s) which has/have level access is / are 1.
• The platform(s) accessed by lift is / are 2 and 3.
• The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1,2 and 3.
• The platform(s) which can be accessed by using alternative outside access entrances only is / are 1.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Platforms which have tactile markings at the platform edge are none.
  • Accessible toilets are located on the platform(s).
  • Accessible toilets are located on platform(s) 1.
  • There is not a wheelchair available to borrow.
• Comments View
  • There is a covered waiting area on platform 2 and 3 as seen in photographs 7,8, and 9.
  • There are help point machines on platforms 1 and 2 as seen in photographs10 and 11.
  • The height of these machines are 110cm.

You are on Level Change (Footbridge). Skip to the next section.

Level Change (Footbridge)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located at the platforms.
• There is/are 15+ step(s) to the area/service.
• The lighting levels at the step(s) are good.
• There is tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• There is a lift to access this area/service.
• The lift does bypass the step(s).

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• Comments View
  • The footbridge gives access to all platforms.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located on platforms 1 and 2.
• The lift is a standard lift.
• The floors which are accessible by this lift are all platforms.
• The lift is approximately 24m (26yd 9in) from the platform 1 entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 160cm x 185cm (5ft 3in x 6ft 1in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

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• Comments View
  • The lift from platform 1 leads to the footbridge.
  • The distance from platfrom 1 lift to the platform 2 and 3 lift is 22m along the footbridge.
  • The surface of the footbridge is non slip.
  • The lift for platforms 2 and 3 has the same dimensions as the platform 1 lift surveyed.

You are on Entrance (Accessible and Standard Male and Female Toilets - Platform 1). Skip to the next section.

Entrance (Accessible and Standard Male and Female Toilets - Platform 1)

• This information is for the entrance located off platform 1.

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• Entrance View
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically (away from you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 95cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 79cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Comments View
  • Photograph 3 shows the push pad to exit the toilets.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 22m (24yd 2in) from the main entrance.
  • This accessible toilet is located off platform 1.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 128cm x 230cm (4ft 2in x 7ft 7in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 67cm (2ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and general domestic waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within this accessible toilet.
  • The height of the baby change table once extended is 93cm (3ft 1in).
• Comments View
  • There is an automatic push pad to lock and unlock the door located inside and to the right of the door at a height of 95cm, as seen in photograph 6.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located on platfrom 1.
  • The female toilet(s) is/are approximately 22m (24yd 2in) from the main entrance.
  • Inside the venue, there is not level access to the female toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels in the female toilets are good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located on platform 1.
  • The male toilet(s) is/are approximately 22m (24yd 2in) from the main entrance.
  • Inside the venue, there is not level access to the male toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels in the male toilets are good.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on platform 1.
  • The female and male toilets are approximately 22m (24yd 2in) from the main entrance.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the female standard toilets.
  • The height of the baby change table once extended is 106cm (3ft 6in).
  • Inside the venue, there is level access to the baby change facility.
• Comments View
  • There is an ambulant toilet in the male standard toilet with a drop down rail on the left and hand rails on both sides as seen in photograph 6.
  • Photograph 7 shows the door to this toilet which is single, light, opens away from you and is 70cm wide.
  • There is not a similar toilet in the female standard toilets.

You are on Level Change (Accessible Toilet and Female Standard Toilets). Skip to the next section.

Level Change (Accessible Toilet and Female Standard Toilets)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located beyond the accessible and standard toilets entrance.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on the right going up.
• The width of the ramp/slope is 115cm (3ft 9in).

You are on Level Change (Male Standard Toilets). Skip to the next section.

Level Change (Male Standard Toilets)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located beyond the entrance to accessible toilet and standard male and female toilets.
• The ramp/slope gradient is slight.
• The ramp/slope is portable.
• There is not a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on the right going up.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.