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Abbots Hall

Museum of East Anglian Life, Stowmarket, Suffolk, IP14 1DL

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Access Guide

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Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Stowmarket.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Stowmarket.

Opening Times

  • The venue has seasonal opening times and please contact the venue for details of opening times.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 4 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 300cm x 500cm (9ft 10in x 16ft 5in).
    • The nearest Blue Badge bay is 100m (109yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 105m (114yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are loose chippings.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the venue.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are permanently held open.
  • The door opening is 120cm (3ft 11in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are double width.
    • The doors are heavy.
    • The door opening is 160cm (5ft 3in) wide.

Level Change (Main Entrance)

  • There are steps to access this area / service.
  • The steps are located directly in front of the entrance.
  • There is / are 5 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are deep.
  • The steps do have handrails.

Outside Access (Accessible Entrance)

  • This information is for the entrance located to the front of the venue.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 100cm (3ft 3in) wide.

Lift (Entrance Lift)

  • There is a lift for public use.
  • The lift is located just beyond the accessible entrance.
  • The lift is a stair lift.
  • The floors which are accessible by this lift are G only.
  • The lift is 2m (6ft 7in) from accessible entrance.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 90cm x 130cm (2ft 11in x 4ft 3in).
  • There are separate entry and exit doors in the lift.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Museum

  • Exhibits cannot be audio described.
  • Tactile signage for exhibits is available.
  • The availability of tactile signage depends on exhibition.
  • Braille signage for exhibits is not available.
  • The availability of Braille signage depends on exhibition.
  • Touch tours are available.
  • The availability of touch tours depends on exhibition.
  • Video tours are not available.
  • There is not a hearing assistance system.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is medium.

Lift

  • There is a lift for public use.
  • The lift is located to the right of the venue.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 4m (13ft 1in) from accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 110cm x 130cm (3ft 7in x 4ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is medium.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is tactile and pictorial signage on or near the toilet door.
    • The accessible toilet is 4m (13ft 1in) from the accessible entrance.
    • The accessible toilet is located just left of the entrance lift.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is heavy.
    • Floor manoeuvring space is clear in the accessible toilet.
    • The dimensions of the accessible toilet are 240cm x 190cm (7ft 10in x 6ft 3in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • It is out of reach (higher than 10cm (0ft 4in) from floor).
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is higher than 100cm (3ft 3in).
    • There are mirrors in the accessible toilet.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.

Standard Toilet(s)

Level Change (Male Standard Toilets)

  • There are steps to access this area / service.
  • The steps are located leading down to the male toilets.
  • There is / are 4 step(s) to the area / service.
  • Lighting levels at the steps are low.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • A member of staff trained in BSL skills is not normally on duty.