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Alton Water

Holbrook Rd, Stutton, Ipswich, IP9 2RY

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Access Guide

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Overview (Alton Water)

Parking (Visitors)

  • Car Park View
    • The car park is located in front of the Alton Water building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and loose chippings.
    • There are 3 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 239cm (width) x 469cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 99cm.
    • The nearest designated bay is 25m from the main entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located at the front of the car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located at the front of the Alton Water building.
    • The toilet with adaptations has a left hand transfer space.
    • The male and female step-free standard toilet facilities are located within the male and female standard changing areas.
  • Changing Places and Changing Facilities View
    • Standard changing facilities are located ahead as you enter the Alton Water building.
    • Parent and baby changing facilities are located within the toilet with adaptations.
  • Washroom and Shower Facilities View
    • Standard shower facilities are located within the male and female standard changing areas.

Entrance (Main )

  • This entrance is located at the rear right side of the Alton Water building.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with a handrail on the right going up.
  • There are double manual doors at this entrance.
  • The doors open away from you.
  • The width of the opening is 144cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a second set of double manual doors.
  • The second set of doors are permanently held open.
  • The width of the opening is 157cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a high visual contrast.
  • There is step-free level access as you enter.

Reception

  • The reception is located to the right as you enter the Alton Water building.
  • The distance from the main entrance is 2m.
  • There is step-free level access to the reception.
  • The height of the reception desk is 124cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Eating and Drinking (Café)

  • Location and Access View
    • The café is located at the rear left side of the Alton Water building.
    • The most accessible route has step-free level access.
    • There is step-free access via ramp into this area.
    • The ramp has a steep gradient.
    • The ramp is between 75cm and 150cm wide with a handrail on the left going up.
    • There are double manual doors with a low visual contrast.
    • The doors open towards you.
    • The width of the opening is 144cm.
  • Service View
    • This area has a counter where food and drink can be ordered.
    • Full table service is available on request only.
    • Menus are wall-mounted and available on a board.
    • The following dietary requirements can be catered for: gluten free, nut allergy and vegetarian.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located ahead as you enter the café.
    • There is step-free level access to the counter.
    • The height of the counter is 95cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor have a medium visual contrast.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • Some tables are fixed.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Access Point (Mini Golf Course)

  • This access point is located at the front of the mini golf course.
  • The approach to the access point has uneven surfaces.
  • The access point is clearly signed.
  • Assistance is not available at the access point.
  • There is step-free access via ramp.
  • The ramp has a steep gradient with resting areas.
  • The ramp is over 150cm wide with no handrails.
  • There is a single manual gate.
  • The gate is permanently held open.
  • The width of the opening is 91cm.
  • The gate has a low visual contrast.
  • There is step-free access via ramp as you enter.
  • The ramp is over 150cm wide with no handrails.

Outdoor Spaces (Mini Golf Course)

  • The following is available in this area: a mini golf course.
  • Outdoor areas consist of artificial grass and block paving.
  • There are footpaths throughout.
  • The majority of the paths are not wide enough for wheelchair users.
  • The following areas have step-free access via ramps or slopes: There are a mixture of steep and slight slopes along the walkways within the mini golf course.
  • There are not any seats situated along the paths for people to rest.

Outdoor Spaces (Access To The Water)

  • The following is available in this area: access to the water and the water sports equipment.
  • Outdoor areas consist of grass, gravel and rubber matting.
  • There are footpaths in some areas.
  • The majority of the paths are not wide enough for wheelchair users.
  • The following areas have step-free access via ramps or slopes: There is a steep ramp from the visitors car park to the grassed area. The entirety of the grassed area is on a slope towards the water. There is a steep ramp along the path from the Alton Water building to the water access bridge.
  • The following areas have stepped access: There are steps along the path from the Alton Water building to the water access bridge.
  • There are not any seats situated along the paths for people to rest.
  • The paths have uneven surfaces.

Standard Changing Room (Male)

  • The changing room surveyed is located ahead as you enter the Alton Water building.
  • The distance from the main entrance is 4m.
  • The most accessible route to the changing room has step-free level access.
  • There is step-free access via a very easy slope into the changing room.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 77cm.
  • Internally the door has a high visual contrast.
  • Facilities in the changing room include: a changing table/bench, a toilet and a wash basin.
  • The wash basin has a twist/turn tap.
  • The toilet seat has a low visual contrast.
  • Additional features include: a mirror, coat hooks and a hand dryer.
  • The hand dryer has a low visual contrast.
  • The changing room has a waste bin.
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist/turn.
  • There is no shower seat.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located at the front of the Alton Water building.
    • The distance from the Main Entrance is 25m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free access via ramp into the facility.
    • The ramp has a slight gradient.
    • The ramp is between 75cm and 150cm wide with no handrails.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 69cm.
    • The door has a twist lock.
    • Internally the door has a low visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 152cm (width) x 182cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 85cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the non-transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is not a toilet roll holder.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 87cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 120cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium visual contrast.
    • The hand dryer is 93cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 100cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.